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Agency Based Discussion => Sites that no longer exist => StockXpert.com => Topic started by: Karimala on February 14, 2015, 15:39

Title: Can't Login @ Stockxpert
Post by: Karimala on February 14, 2015, 15:39

Is anyone having problems logging in at StockXpert?  When I click the login button, the page simply refreshes and doesn't take me to my account.  I sent a ticket to support...we'll see how many months it takes for a response.   ;)

Title: Re: Can't Login @ Stockxpert
Post by: disorderly on February 14, 2015, 16:42

Yep, I ran into the same thing this morning.

Title: Re: Can't Login @ Stockxpert
Post by: Karimala on February 14, 2015, 16:53

Thanks, Hank!  Sure hope they notice something's wonky soon.

Title: Re: Can't Login @ Stockxpert
Post by: sgoodwin4813 on February 15, 2015, 20:02

I hadn't noticed, but just checked and it is the same for me, too.  Hope they fix it soon - want to know if I had any DLs last month.

Title: Re: Can't Login @ Stockxpert
Post by: emblem on February 15, 2015, 22:37

Not working for me either...

Title: Re: Can't Login @ Stockxpert
Post by: YadaYadaYada on February 16, 2015, 10:17

Maybe it doesn't exit and they forgot to tell you.

Title: Re: Can't Login @ Stockxpert
Post by: sgoodwin4813 on February 16, 2015, 10:22

That would be a bummer - I have more than enough there for a payout

Title: Re: Can't Login @ Stockxpert
Post by: Anterovium on February 16, 2015, 12:03

The same problem occurred on my account, too. First I thought I had written something wrong when signing in, but that was not the reason!

Title: Re: Can't Login @ Stockxpert
Post by: YadaYadaYada on February 16, 2015, 13:53

Quote from: sgoodwin4813 on February 16, 2015, 10:22

That would be a bummer - I have more than enough there for a payout

You still get paid if it's closed, Stockxpert is owned by Getty.

Title: Re: Can't Login @ Stockxpert
Post by: ArenaCreative on February 16, 2015, 14:05

no worky

Title: Re: Can't Login @ Stockxpert
Post by: Dook on February 16, 2015, 14:30

Quote from: YadaYadaYada on February 16, 2015, 13:53

Quote from: sgoodwin4813 on February 16, 2015, 10:22

That would be a bummer - I have more than enough there for a payout

You still get paid if it's closed, Stockxpert is owned by Getty.

The payout is not automated. You have to request payment. I almost forgot about them, this thread reminded me that they actually exist. I hope they'll fix it.

Title: Re: Can't Login @ Stockxpert
Post by: sgoodwin4813 on February 17, 2015, 23:24

Now the site seems to have disappeared - I have more than $63 there, hope I can get it out!  If they do come back up I will request payout then have them delete my images.

Title: Re: Can't Login @ Stockxpert
Post by: disorderly on February 18, 2015, 00:23

Quote from: sgoodwin4813 on February 17, 2015, 23:24

Now the site seems to have disappeared - I have more than $63 there, hope I can get it out!  If they do come back up I will request payout then have them delete my images.

On the contrary, the domain and the server appear to be in place, but the server is rejecting requests.  I'm going to guess they've disabled HTTP while they figure out how to fix the server and get it back online.  This is Getty; I doubt they're going to sneak away in the night with your $63.

Title: Re: Can't Login @ Stockxpert
Post by: Karimala on February 19, 2015, 13:33

Frustrating.

At least my images in the Hemera Collection are still online at Thinkstock.  Hope they get this fixed soon.

Title: Re: Can't Login @ Stockxpert
Post by: Karimala on February 19, 2015, 22:51

Shocker!  They replied to my inquiry.

Quote

Hello Karin,


Thank you very much for your email.


We are experiencing technical problems with the login part of the site. It
is being worked on and will be resolved as soon as possible.


Thank you for your patience.


Darek


iStock

Title: Re: Can't Login @ Stockxpert
Post by: leaf on February 20, 2015, 02:14

Quote from: Karimala on February 19, 2015, 22:51

Shocker!  They replied to my inquiry.

Quote

Hello Karin,


Thank you very much for your email.


We are experiencing technical problems with the login part of the site. It
is being worked on and will be resolved as soon as possible.


Thank you for your patience.


Darek


iStock

Thanks for inquiring about it.  ... now let's just try to wait patiently and see how long 'as soon as possible takes' :S

Title: Re: Can't Login @ Stockxpert
Post by: disorderly on February 21, 2015, 10:28

And they're back.