MicrostockGroup
Agency Based Discussion => Sites that no longer exist => StockXpert.com => Topic started by: ann on April 20, 2008, 13:07
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I submitted a particular (my best-seller) image to Stockxpert, and it was rejected for no Property Release, so I got and uploaded Property Release, and sent Support notification, including ID number of the rejected image.
No response for several days, so I also posted question in their "Technical Ques." No response. So, I figured maybe I should post it in Newbie section, but now I can't even find way to submit a new post anywhere on any forum.
If anyone's been in similar situation of rejection for a Release that you could then submit once you knew they wanted it: HOW DID YOU HANDLE IT:
Would it be best to simply be more patient and wait for them to get around to my communications?
Or, is it standard procedure for contributor to delete a file rejected for no PR, and then resubmit, attaching the PR to to it right then?
Thank you. smiles - Ann
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LOL, funny that I posted a MR question at exact same time! (Sorry, no answer).
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I submitted a particular (my best-seller) image to Stockxpert, and it was rejected for no Property Release, so I got and uploaded Property Release, and sent Support notification, including ID number of the rejected image.
No response for several days, so I also posted question in their "Technical Ques." No response. So, I figured maybe I should post it in Newbie section, but now I can't even find way to submit a new post anywhere on any forum.
If anyone's been in similar situation of rejection for a Release that you could then submit once you knew they wanted it: HOW DID YOU HANDLE IT:
Would it be best to simply be more patient and wait for them to get around to my communications?
Or, is it standard procedure for contributor to delete a file rejected for no PR, and then resubmit, attaching the PR to to it right then?
Thank you. smiles - Ann
click on the image or somewhereit says edit (a small button) it will open you the page where you can add the realeas on the right side of it.
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Thank you so much for replying; it was so kind. I totally forgot that that's the first thing I did after uploading the PR.
I went to image, pressed edit, selected the newly added PR release, and then pressed submit.
When button remained orange (with 'rejected for no PR message) for a while, I was concerned that my submitting/attaching the PR to image hadn't actually worked.
So, THEN I wrote to Support with info about how I attached the PR.
After continuing to see the orange button for a few days, that's when I posted on StockXpert forum, and days after that I posted here.
smiles - Ann
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When I resubmitted a rejected image, that orange ball would become yellow again, waiting for review. I never did this for releases though, just the image itself, but I would expect to be the same. When you open the image for edition after adding the PR, is there any indication that the PR is there?
Regards,
Adelaide
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Thanks for all the help, everyone. I just got a reply to my forum post and was told image should have been rejected for other reason. That's what I get for leaving out property release so that 2 reviewers checked it. ;-D
Oh well, live & learn. smiles - Ann