MicrostockGroup

Agency Based Discussion => Sites that no longer exist => StockXpert.com => Topic started by: a.k.a.-tom on February 28, 2007, 17:59

Title: Is StockXpert Down?
Post by: a.k.a.-tom on February 28, 2007, 17:59

I haven't been able to get on StockXpert for 2 days now. Not from mail, not from the web and I can't even get on from the link here on MSG.  I'm getting a 'time out' everywhere I try.   Anyone else having problems?    8) -tom

Title: Re: Is StockXpert Down?
Post by: w7lwi on February 28, 2007, 18:07

No problem here.  Uploaded yesterday.  All fine.  Accepted today.  Just checked now from "Favorites" link and from this site.  Both went straight in.

Title: Re: Is StockXpert Down?
Post by: sim on February 28, 2007, 18:23

It's been down for me from about 9pm EST yesterday, and has been down all day. Just times out for me as well.

Title: Re: Is StockXpert Down?
Post by: a.k.a.-tom on February 28, 2007, 19:08

Thanks, Sim..  at least I know it's not just me.  8)  -tom

Title: Re: Is StockXpert Down?
Post by: madelaide on February 28, 2007, 20:27

I checked it earlier tonight and it was working.  About 30min ago I uploaded an image.

Regards,
Adelaide

Title: Re: Is StockXpert Down?
Post by: sim on February 28, 2007, 20:52

Definately still down for me, have tried to log on from two seperate computers ??? Perhaps its a geographical/server thing ??? I'm near New York, anyone else from round here able to log on ???

Title: Re: Is StockXpert Down?
Post by: madelaide on February 28, 2007, 20:56

You can use "tracert" command in DOS to see if there is a link problem.  I experienced that in many sites a couple of weeks ago, with that diagnosis I saw it was a link problem from Brazil to a certain server in the US.  I reported that to my ISP and, although I never received any feedback, the system became normal soon after (of course, they may have diagnosed a problem before my email anyway...).

Regards,
Adelaide

Title: Re: Is StockXpert Down?
Post by: sim on February 28, 2007, 21:11

Thanks Adelaide

I think sending a tracer through DOS is out of my 'techy' comfort zone, hopefully it will resolve itself soon  :)

Since they changed the default view to most popular from newest first, my new images weren't being viewed anyway, so hardly any sales at StockXpert, so I am not too worried.

Thanks again for the advice

Title: Re: Is StockXpert Down?
Post by: a.k.a.-tom on February 28, 2007, 21:36

Quote from: sim on February 28, 2007, 20:52

Definately still down for me, have tried to log on from two seperate computers ??? Perhaps its a geographical/server thing ??? I'm near New York, anyone else from round here able to log on ???

Yeah, Sim.... I'm  in Jersey.  I just tried again and still no go. I also tried from different computers....  it seems to me about a week or two ago, others here were complaining about not being able to log on.  I'm going to leave here and search for the thread.  At that time, I wasn't having any problem.    8) -tom

Title: Re: Is StockXpert Down?
Post by: berryspun on February 28, 2007, 23:55

I tested it yesterday and today, uploading both times via FTP FileZilla.
No problem with the login, and the review was very quick as usual.

Tom and Sim, I hope that the connection can get re-established soon for you.

Title: Re: Is StockXpert Down?
Post by: sharpshot on March 01, 2007, 02:45

No problems from here, Cornwall, UK.

I uploaded yesterday and had an average level of sales.

Title: Re: Is StockXpert Down?
Post by: sbonk on March 01, 2007, 06:39

It has been down for me too. This is about the third day that I just timeout. I am also from New Jersey.

Title: Re: Is StockXpert Down?
Post by: LanaLanglois on March 01, 2007, 06:43

Was okay yesterday, but it's down for me too this morning.  (Québec, Canada)

Title: Re: Is StockXpert Down?
Post by: kosmikkreeper on March 01, 2007, 07:17

yup, It's been down for me since yesterday.  >:(

Title: Re: Is StockXpert Down?
Post by: sim on March 01, 2007, 07:52

Still down for me! Over two days now >:(
Seems to be down in North Eastern USA, this would be a problem for buyers accessing the site as well. I hope StockXpert are aware of this!

Title: Re: Is StockXpert Down?
Post by: a.k.a.-tom on March 01, 2007, 08:03

Yeah, it's been over 2 days for me now...   Seems like Sim is correct, it is a regional thing, North East U.S. & Eastern Canada...   

Since we can't contact them via internet,  I wonder if one of the other friends here on MSG can send a mail for us collectively?     8) -tom

Title: Re: Is StockXpert Down?
Post by: sim on March 01, 2007, 08:08

Great idea Tom - or at least if someone could post their spport e-mail address on here so that we can contact them ourselves and give them our regional location.

Title: Re: Is StockXpert Down?
Post by: GeoPappas on March 01, 2007, 08:11

Quote from: a.k.a.-tom on March 01, 2007, 08:03

Since we can't contact them via internet,  I wonder if one of the other friends here on MSG can send a mail for us collectively?[/color]

I have posted a thread on the StockXpert forum.

FYI: I live in North Carolina and have not had any problems at all.

Title: Re: Is StockXpert Down?
Post by: sim on March 01, 2007, 08:16

Thanks GeoPappas,

Perhaps you could give us an update if Peter or Steve reply to the forum.

 ;D

Title: Re: Is StockXpert Down?
Post by: GeoPappas on March 01, 2007, 08:17

Quote from: sim on March 01, 2007, 08:16

Perhaps you could give us an update if Peter or Steve reply to the forum.

Will do...

Title: Re: Is StockXpert Down?
Post by: steve-oh on March 01, 2007, 08:22

Can you guys access sxc.hu, or is that not responding as well?

I'm not in CT at the moment so I can't even test this on my end. :(

I'm sending in a report. ...

Title: Re: Is StockXpert Down?
Post by: sim on March 01, 2007, 08:26

Cant get sxc.hu either, tried this yesterday and just now.
Thanks for the reply Steve

Title: Re: Is StockXpert Down?
Post by: steve-oh on March 01, 2007, 08:27

Report sent.

LanaLanglo, I'm in Ottawa today, and the site loads fine for me. Hmm ... I'll keep you posted.

Title: Re: Is StockXpert Down?
Post by: sim on March 01, 2007, 12:13

Back up again for me!!
Thanks Steve  :)

Title: Re: Is StockXpert Down?
Post by: a.k.a.-tom on March 01, 2007, 17:09

Been away from the computer all day, just got home and checked StockXpert...  WORKING!!   Thanks to all who helped out!!  Much appreciated!!   8) -tom