Author Topic: Last Stockxpert payout related issue (Read 16688 times)

leon_traut · « **on:** February 05, 2010, 10:17 »

It occurs that a lot of photographers still have default 5$ on their stockxpert balance. Let it do something useful. Why not to buy image from other contributor portfolio, just to round up a sum, since minimum payout doesn't matter this time. I propose to show links on your StockXpert portfolio here, to exchange this 5$ favor thing

Tim Markley · « **Reply #1 on:** February 05, 2010, 10:31 »

I would be for this since I am $1.20 cents from next payout. Here the link: http://www.stockxpert.com/browse_image/profile/tsmarkley

stockastic · « **Reply #2 on:** February 05, 2010, 10:53 »

Aren't we supposed to be able to transfer our contributor earnings to IS somehow? Has anyone figured that out?

Oldhand · « **Reply #3 on:** February 05, 2010, 11:01 »

You can transfer buyer credits to IS, however contributors can not transfer earned credits. You can either request a one time payment from support at StockXpert, or leave it there and cash out with earnings from TStock which will be added.

It's as clear as mud, hence it took a lot of digging to solve the mystery of transferring credits.

Oldhand

Klauts · « **Reply #4 on:** February 05, 2010, 11:04 »

You can request a final payout regardless of the amount you have by deleting all your images and mailing support. They will then close your account.
You will only be able to transfer buying credits if you have any.

leon_traut · « **Reply #5 on:** February 05, 2010, 11:28 »

Quote from: Klauts on February 05, 2010, 11:04

You can request a final payout regardless of the amount you have

Sure thing. But isn't much easier and more fun to spend your buyer credits to a small gift for fellow contributor, than crash your head with complicated money transfer?
To tsmarkley:
Just bought your

and

Good luck, bro

cathyslife · « **Reply #6 on:** February 05, 2010, 11:56 »

Quote

than crash your head with complicated money transfer

Deleting my 800 images took about 5 minutes. emailing support took less than a minute. it gets transferred via paypal. it takes about a minute to click the buttons on paypal to transfer to my bank account. done. I guess I didn't think it was that complicated.

leon_traut · « **Reply #7 on:** February 05, 2010, 12:11 »

Quote from: cclapper on February 05, 2010, 11:56

it gets transferred via paypal. it takes about a minute to click the buttons on paypal to transfer to my bank account. done. I guess I didn't think it was that complicated.

I blame my english for this misunderstanding, but what I said relates to buyer credits, not your earned credits. Can it be transferred with such grace in two clicks?

elvinstar · « **Reply #8 on:** February 05, 2010, 12:21 »

Leon, I think that it's a great idea! If I had any buyer credits, I would take your suggestion immediately.

leon_traut · « **Reply #9 on:** February 05, 2010, 17:13 »

Thank you. Trying to be helpful

stockastic · « **Reply #10 on:** February 05, 2010, 17:42 »

Quote from: Klauts on February 05, 2010, 11:04

You can request a final payout regardless of the amount you have by deleting all your images and mailing support. They will then close your account.

Ok, I just did that. Why do I assume it can't possibly be that easy? But we'll see.

Tim Markley · « **Reply #11 on:** February 06, 2010, 08:22 »

Had two sales, if it was someone reading my post here let me say thanks!

brm1949 · « **Reply #12 on:** February 06, 2010, 08:41 »

Deleted my port and requested final payment of 46.90. Hope I did this right and get the payout.

sharpshot · « **Reply #13 on:** February 08, 2010, 11:00 »

Deleting my portfolio is more of a PITA. I deleted all the folders but I move most of my images in to the "home" folder. Never liked having all those folders. Can't find a way to delete that. Clicking every image tick box for 170 pages will take a while. I have contacted support but if that is the only way, I am in trouble.

Opla · « **Reply #14 on:** February 08, 2010, 11:19 »

Save this:

#v::Send,{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}
{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{ENTER}{SPACE}

as a .ahk file and load it in Autohotkey.
Go to "My images", click the "delete" box of the first picture and press WIN-v.
Repeat untill no more pics.

sharpshot · « **Reply #15 on:** February 08, 2010, 11:21 »

Thanks, I will try that if support can't delete them for me.

travelstock · « **Reply #16 on:** February 08, 2010, 13:50 »

I'd wait until 11 Feb before deleting the photos - buyers still have until then to use up credits.

stockastic · « **Reply #17 on:** February 08, 2010, 15:09 »

No answer yet to my request for a payout.

cathyslife · « **Reply #18 on:** February 08, 2010, 15:37 »

I'm not sure you are going to get an answer. The way I understand it, if you cancelled your account and requested payment, on Feb. 11 your account will be cancelled and they will automatically send you your last payout. You will continue to make sales until Feb. 11, even if you deleted all your images from your account.

donding · « **Reply #19 on:** February 08, 2010, 15:40 »

Quote from: cclapper on February 08, 2010, 15:37

I'm not sure you are going to get an answer. The way I understand it, if you cancelled your account and requested payment, on Feb. 11 your account will be cancelled and they will automatically send you your last payout. You will continue to make sales until Feb. 11, even if you deleted all your images from your account.

Exactly...that's what they told me after I ask for my account to be closed and finally payout. I have no reason to believe they would do otherwise.

stockastic · « **Reply #20 on:** February 08, 2010, 18:17 »

Quote from: cclapper on February 08, 2010, 15:37

I'm not sure you are going to get an answer. The way I understand it, if you cancelled your account and requested payment, on Feb. 11 your account will be cancelled and they will automatically send you your last payout. You will continue to make sales until Feb. 11, even if you deleted all your images from your account.

How do I get sales if I deleted the images?

sharpshot · « **Reply #21 on:** February 08, 2010, 19:12 »

They take a few days to remove them. I was getting sales for a few days after I opted out of subscriptions.

cathyslife · « **Reply #22 on:** February 08, 2010, 19:36 »

Apparently they are deleted from my account, but are still on their database, because I cancelled a day or two ago and today I had 2 sales.

Dreamframer · « **Reply #23 on:** February 09, 2010, 00:58 »

From StockXpert:
"The StockXpert website will continue to exist and will be accessible after this date (02/11/2010) for certain functions. You will still be able to access all of your account information, download history, and purchase receipts. StockXpert will still function for contributor payouts. And if you contribute images to the soon-to-be launched Getty Images subscription site we announced last month, you will still receive your royalties through your StockXpert account. If you aren't receiving any new royalties from the subscription site, you can request a one-time final payout by contacting Support."

So, if you have images on Thinkstock, you have to keep your StockXpert account active. I guess if you delete it, you won't be able to receive royalties from Thinkstock.

nruboc · « **Reply #24 on:** February 10, 2010, 02:07 »

Quote from: Opla on February 08, 2010, 11:19

Save this:

#v::Send,{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{TAB}
{SPACE}{TAB}{TAB}{TAB}{TAB}{SPACE}{TAB}{TAB}{TAB}{ENTER}{SPACE}

as a .ahk file and load it in Autohotkey.
Go to "My images", click the "delete" box of the first picture and press WIN-v.
Repeat untill no more pics.

Thanks ALOT for posting this, I had 374 pages and was able to delete all under an hour using this!!!!

studioportosabbia · « **Reply #25 on:** February 10, 2010, 15:18 »

Quote from: leon_traut on February 05, 2010, 10:17

It occurs that a lot of photographers still have default 5$ on their stockxpert balance. Let it do something useful. Why not to buy image from other contributor portfolio, just to round up a sum, since minimum payout doesn't matter this time. I propose to show links on your StockXpert portfolio here, to exchange this 5$ favor thing

I tried to support Haiti with this file, still 60 whole cents from Payout limit. Till today, none of my images showed up at Thinkstock....
So help Haiti with a small donation:

http://nl.stockxpert.com/browse_image/view/57200101

THANX!

donding · « **Reply #26 on:** February 10, 2010, 15:23 »

Quote from: studioportosabbia on February 10, 2010, 15:18

Quote from: leon_traut on February 05, 2010, 10:17
It occurs that a lot of photographers still have default 5$ on their stockxpert balance. Let it do something useful. Why not to buy image from other contributor portfolio, just to round up a sum, since minimum payout doesn't matter this time. I propose to show links on your StockXpert portfolio here, to exchange this 5$ favor thing

I tried to support Haiti with this file, still 60 whole cents from Payout limit. Till today, none of my images showed up at Thinkstock....
So help Haiti with a small donation:

http://nl.stockxpert.com/browse_image/view/57200101

THANX!

All you have to do is contact customer support and ask for a final payout...they will payout no matter rather there is $100.00 or $5.00. Just ask.

studioportosabbia · « **Reply #27 on:** February 10, 2010, 16:11 »

Quote from: donding on February 10, 2010, 15:23

Quote from: studioportosabbia on February 10, 2010, 15:18
Quote from: leon_traut on February 05, 2010, 10:17
It occurs that a lot of photographers still have default 5$ on their stockxpert balance. Let it do something useful. Why not to buy image from other contributor portfolio, just to round up a sum, since minimum payout doesn't matter this time. I propose to show links on your StockXpert portfolio here, to exchange this 5$ favor thing

I tried to support Haiti with this file, still 60 whole cents from Payout limit. Till today, none of my images showed up at Thinkstock....
So help Haiti with a small donation:

http://nl.stockxpert.com/browse_image/view/57200101

THANX!

All you have to do is contact customer support and ask for a final payout...they will payout no matter rather there is $100.00 or $5.00. Just ask.

I can have a final payout but they will close the account and I want to see what happens with the files on Thinkstock, even it can take months before another sale shows up.

HughStoneIan · « **Reply #28 on:** February 25, 2010, 16:00 »

Deleted images and requested payout on 02/02 and three more times after that.

Still waiting.......

Beach Bum · « **Reply #29 on:** February 26, 2010, 17:19 »

Still waiting on mine too. Supposed to have been done this week.

sc · « **Reply #30 on:** February 26, 2010, 17:21 »

I got an e-mail from them yesterday about when I might receive payment this is what they said:
"You payment will be made in the next few weeks."

Randy McKown · « **Reply #31 on:** March 22, 2010, 14:50 »

sigh .. getting closer to getting paid. I requested my final payout and account closed as soon as they announced the whole thinkstock deal. I specifically stated that I did not want my images migrated to thinkstock ... waited .. waited .. waited .. finally get a reply and it's a stupid email from istock asking me to reconsider and asking me to include my port on thinkstock .. argg I just want my money .. tell them once again I don't want to be on thinkstock .. waited some more .. today I got another reply saying I'd be paid in a couple weeks.

Way to go on ruining a perfectly good company. When it was SX I often got paid within 24 hours and sometimes the same day. At the most they would take the full 3 days to pay me. Istock takes over and now I'm looking at 2 months.

cathyslife · « **Reply #32 on:** March 22, 2010, 16:40 »

Quote

finally get a reply and it's a stupid email from istock asking me to reconsider and asking me to include my port on thinkstock

hmmm...that's pretty interesting

willie · « **Reply #33 on:** March 22, 2010, 18:59 »

Quote from: cclapper on March 22, 2010, 16:40

Quote
finally get a reply and it's a stupid email from istock asking me to reconsider and asking me to include my port on thinkstock

hmmm...that's pretty interesting

i am not surprised. it is always better to try to keep an exisiting contributor or client, no matter what the situation. if Support simply shrug and say , "buf good riddance!" . consider the consequence if you delete 50 accounts of StockXpert contributors. i am sure there would be an impact to your inventory, even if some are non performing.

no matter what, it's better to have a happy camper than one who will move on to say " i quit those ppl " !

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Author Topic: Last Stockxpert payout related issue (Read 16688 times)

leon_traut

Tim Markley

stockastic

Oldhand

Klauts

leon_traut

cathyslife

leon_traut

elvinstar

leon_traut

stockastic

Tim Markley

brm1949

sharpshot

Opla

sharpshot

travelstock

stockastic

cathyslife

donding

stockastic

sharpshot

cathyslife

Dreamframer

nruboc

studioportosabbia

donding

studioportosabbia

HughStoneIan

Beach Bum

sc

Randy McKown

cathyslife

willie

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