MicrostockGroup

Agency Based Discussion => Sites that no longer exist => StockXpert.com => Topic started by: sharpshot on February 28, 2008, 13:53

Title: Long wait for moneybookers payment.
Post by: sharpshot on February 28, 2008, 13:53
I requested a moneybookers payment two weeks ago with StockXpert.  Are there problems again?  This is the longest I have waited for a payment with them.
Title: Re: Long wait for moneybookers payment.
Post by: madelaide on February 28, 2008, 17:16
I asked last week, haven't received yet either.  IS and DT were much faster (3-5 days).  BigStock and LO are already taking more than 3 days.

Regards,
Adelaide
Title: Re: Long wait for moneybookers payment.
Post by: sharpshot on February 28, 2008, 17:31
LO don't process payments until the end of the month, so that might explain why they are slow.
Title: Re: Long wait for moneybookers payment.
Post by: epixx on February 28, 2008, 20:48
I find that the payment times vary wildly, and are mostly very unpredictable. I've started requesting payments 1-2 weeks before I need the money with all agencies, but even then, I'm sometimes let down.
Title: Re: Long wait for moneybookers payment.
Post by: Eco on February 29, 2008, 01:02
Yep, seems like the Microstock companies are finding it increasingly difficult to part with their money ??? I requested payment from FT and StockXpert on 19 Feb and no payments received to date (10 days). It never took this long. My request from IS took longer than 2 weeks. This is really problematic since I always tried to synchronize my payments towards the end of the month.
Title: Re: Long wait for moneybookers payment.
Post by: MikLav on February 29, 2008, 03:12
I also experienced 2 week delay a few recently. I decided to write a letter to support. Result was quite interesting - first I got payment same day; and second I got an email later same day, explaining that they experience some issue with Moneybookers and expect to resolve them soon.

SX is not the first stock experiencing issues with Moneybookers, it seems to be much more tricky system comparing with PayPal :(
Title: Re: Long wait for moneybookers payment.
Post by: steve-oh on February 29, 2008, 09:44
Hi guys,

Just want to let you know that the problem is not with Moneybookers. Don't want you to think it is an issue with them.

The delay was with our 3rd-party payment processor. I've been told you should receive moneybookers payments by Tuesday.

Sorry for the delay (again).

-Steve