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Author Topic: Mass Payment Sent to Skrill, Not Paypal  (Read 3087 times)

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« on: July 21, 2015, 13:51 »
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Just wanted to let everyone know that if you requested payment from StockXpert before July 17th and wanted it sent to Paypal, it was mistakenly sent to Skrill.   >:(  I've sent two support tickets (one before, one after discovering the error) and will let you know what I find out. 


« Reply #1 on: July 21, 2015, 23:52 »
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Just wanted to let everyone know that if you requested payment from StockXpert before July 17th and wanted it sent to Paypal, it was mistakenly sent to Skrill.   >:(  I've sent two support tickets (one before, one after discovering the error) and will let you know what I find out.

Isn't StockXpert owned by Getty?  Getty announced awhile back on Istock that they would be discontinuing paypal as a payment option and going forward it would be skrill, payoneer, or check.  At the time I had to change my payment info on IS to my skrill account.  Perhaps this is also true of StockXpert payouts now too.   I don't remember when they said this would kick in, but perhaps its now? 

« Reply #2 on: July 22, 2015, 00:42 »
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Currently i see on iStock Paypal option active.

« Reply #3 on: July 22, 2015, 01:22 »
+1
Just wanted to let everyone know that if you requested payment from StockXpert before July 17th and wanted it sent to Paypal, it was mistakenly sent to Skrill.   >:(  I've sent two support tickets (one before, one after discovering the error) and will let you know what I find out.

Isn't StockXpert owned by Getty?  Getty announced awhile back on Istock that they would be discontinuing paypal as a payment option and going forward it would be skrill, payoneer, or check.  At the time I had to change my payment info on IS to my skrill account.  Perhaps this is also true of StockXpert payouts now too.   I don't remember when they said this would kick in, but perhaps its now? 

No, they discontinued skrill/moneybookers as payment option, not paypal. I know, because I had to switched from skrill (preferred) to paypal. I am not on StockExpert, but strange that they now sent to skrill instead of paypal.     

« Reply #4 on: July 22, 2015, 12:45 »
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No, they discontinued skrill/moneybookers as payment option, not paypal. I know, because I had to switched from skrill (preferred) to paypal. I am not on StockExpert, but strange that they now sent to skrill instead of paypal.   
Your right.  I misremembered.

« Reply #5 on: July 23, 2015, 13:08 »
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According to support, it was an error on iStock's part.  They resent my payment to my Paypal account and all is good now. 


 

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