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Payday Date?

Started by Karimala, December 08, 2016, 22:32

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Karimala

Payday used to be on the last day of the month. Then it changed (without notice, of course) to a few days later.  Now I have no clue.  It seems to fall somewhere around the time when they report subscription earnings around the 15th.  Does anyone know?  Thanks!

Noedelhap

I'm not even getting sales anymore on StockXpert, I wonder why...

Karimala

I'm barely getting sales...about $20 a month.  :(

ArenaCreative

I've been trying to get my payout from stockxpert for months now... since March, actually.  I've sent multiple emails to support, and all I get is the runaround.  Super unprofessional, from a company as large as Getty.  I never had any issues with them in the past, and now when royalties are at an all time low, they decide to start acting up.

Mantis

I have just requested through StockXpert as if the site was still alive and i end up getting payment after a few weeks.

ArenaCreative

Quote from: Mantis on July 20, 2017, 23:36
I have just requested through StockXpert as if the site was still alive and i end up getting payment after a few weeks.

So basically this proves that they are lying to me. 

"Unfortunately, we are still experiencing a delay in StockXpert Payments. We are gradually starting to process payments, however, so we hope to have your pending amount of ------ issued shortly.

Your previous delayed payment of ------ was issued through PayPal on July 20th.

Thank you for your patience."


Patience... I've been MORE than patient.  They only got 5 inquiry emails from me in the past 5 months, with which I've had to wait many days for a generic response such as the above.   I just don't get it.