Author Topic: Stockxpert still payout For Contributors?? (Read 31545 times)

HughStoneIan · « **Reply #50 on:** February 18, 2010, 17:01 »

Still waiting since 02/02...(yawn)

qwerty · « **Reply #51 on:** February 18, 2010, 23:12 »

I requested payout as normal and received it a couple of days ago, I was above the normal threshold limit and everything went smoothly via paypal.

Orchidpoet · « **Reply #52 on:** February 19, 2010, 01:58 »

I have received my payment, didn't appear to be any problems for me.

Xalanx · « **Reply #53 on:** February 19, 2010, 02:27 »

Deleted my portfolio from StockXpert since a few weeks ago, sent 3 sitemails, never got back an answer and my files are still on thinkstockphotos. Does anyone know a way other than sitemails to support that could work faster? I really want to get my files out of there and get my money.

cathyslife · « **Reply #54 on:** February 19, 2010, 08:12 »

you can try [email protected]

I got this email yesterday, when asking the eta of payouts for those who deleted their images and closed their accounts on StockXpert. It took 5 days to get an answer, though:

Quote

RE: [StockXpert] Payments / invoices
Thursday, February 18, 2010 1:23 PM
From:
"StockXpert" <[email protected]>

To:
"cclapper">
Hello,

Payments should be issued by early next week.

Sebastien

________________________________________
From: (cclapper)
Sent: Saturday, February 13, 2010 10:17 AM
To: StockXpert
Subject: [StockXpert] Payments / invoices

Can you give an eta as to when I might receive my final payout via paypal?
Thanks.

YadaYadaYada · « **Reply #55 on:** February 19, 2010, 10:23 »

Quote from: qwerty on February 18, 2010, 23:12

I requested payout as normal and received it a couple of days ago, I was above the normal threshold limit and everything went smoothly via paypal.

There must be 20 thousand photographers all asking for their money right now and 10 thousand email asking where it is right now and 30 thousand people closing accounts. Looks like everybody has their undies tied up in a bunch over the closing. Sul JoKa has nothing to do but write nasty iStock posts. Whos going to be paying you, its not some tiny business that will disappear in the night. Why is all so impatient.

m@m · « **Reply #56 on:** February 19, 2010, 10:36 »

There must be 20 thousand photographers all asking for their money right now and 10 thousand email asking where it is right now and 30 thousand people closing accounts. Looks like everybody has their undies tied up in a bunch over the closing. Sul JoKa has nothing to do but write nasty iStock posts. Whos going to be paying you, its not some tiny business that will disappear in the night. Why is all so impatient.
[/quote]

I wonder how many emails we would have gotten from them if we owe them money instead?

dbvirago · « **Reply #57 on:** February 19, 2010, 10:56 »

Yeah, I got the same email and asked for clarification, and got this
----
Hello,

StockXpert is not closing therefore if you ask for a final payment, we will close your account and you will need to delete your images.

If this is not what you wish to do, please let me know ASAP as your account is in the process of being closed. Your images will still be sold on Thinkstock.com and you will need to use your StockXpert account to manage your sales.

----

I still don't know what to do. Either StockXpert is closing or they are not. I can't ask for payment by normal channels as I am a few bucks shy of $50. I don't want to delete my images, if there is a chance of future sales.

I thought they were closing my account. I don't care if the account is closed or not, but if there will not be future sales, I want my $40. I don't see any indication that any of the SX stuff is on thinkstock, just IS stuff.

Other than, it's Istock, why are they making this so * confusing and difficult? What's wrong with simple clear communication?

Xalanx · « **Reply #58 on:** February 19, 2010, 13:17 »

I also emailed [email protected] one week ago. Nobody answered.
This is getting * annoying. Especially my stuff being on stinkstock, this bothers me the most.

HughStoneIan · « **Reply #59 on:** February 25, 2010, 16:02 »

Deleted images and requested final payout 02/02, and emailed support three more times after that.

Still waiting.......

cathyslife · « **Reply #60 on:** February 25, 2010, 17:07 »

Quote

Deleted images and requested final payout 02/02, and emailed support three more times after that.

Exactly the same as me. Here's what Seb said on the StockXpert forum when I asked yesterday:

Quote

Somebody asked: Sorry if this has already been asked and answered, I've looked but I can't find it.
Has a regular date been set for the monthly royal updates via StockXpert? If so, when will they be coming through?
Many thanks in advance...

Quote

Seb said: There are some delays due to overwhelming demands to close accounts but 50$ and over payment requests should be issued every Fridays.

Quote

The OP was asking about royalties from Thinkstock and Seb misunderstood but clarified later to him. Then I said: So is this the answer that applies to people like myself who do not want to participate in Thinkstock, deleted our images, and then closed our account? Because I did that on Feb. 2 and still have not received a final payment. Can you tell me SPECIFICALLY when I will be getting a final payment?

Quote

Seb said: I was told that payments would be made late last week, early this week. If it is not the case, I'm sorry but it's the only issue I have. Also, even if you contact the StockXpert support team, we do not have info either. It's basically myself and another person going through the emails.

I know it sucks to wait for so long, I've had similar situations in the last year, but rest assure that you will be paid. I doubt that Getty will be going under any time soon.

Quote

My reply:

I doubt that Getty will be going under any time soon.

Well, and that's the most galling part of it all. The big boys are still rolling in the dough and yet I can't get a measly payout. And as far as the overwhelming demand, I am pretty sure Getty must have had SOME idea that a lot of people would be closing accounts. I can't believe this caught them by surprise.

Mind you, I am NOT shooting the messenger. I know you are just relaying the info that is given to you. It does sound like they are just stringing people along, to their own benefit, though.

Nothing else after that. His comment, by the way, about emailing was because I posted on the StockXpert forum and emailed [email protected] at the same time. Apparently he and one other person are manning both stations.

stockastic · « **Reply #61 on:** February 25, 2010, 17:11 »

I also emailed 3 times and eventually got a reply promising payment within 90 days. Which obviously means the plan is to draw interest on other people's money for an entire accounting quarter.

JET LI · « **Reply #62 on:** March 04, 2010, 14:53 »

im still waiting aswell.... keep the post going so the people who are watching OUR money know that we are not going to forget about it!!

Tomboy2290 · « **Reply #63 on:** March 04, 2010, 15:11 »

I removed my images and sent a request to close my account a few days before the site was shut down. I had $3.80 owing . . . I wonder if I'll get it?

tamasvargyasi · « **Reply #64 on:** March 04, 2010, 16:15 »

Quote from: Tomboy2290 on March 04, 2010, 15:11

I removed my images and sent a request to close my account a few days before the site was shut down. I had $3.80 owing . . . I wonder if I'll get it?

I remember when Snapvillage closed they had $0.75 to pay for me and they did. I got $0.75 on my PayPal account.

JET LI · « **Reply #65 on:** March 04, 2010, 17:15 »

Quote from: Tomboy2290 on March 04, 2010, 15:11

I removed my images and sent a request to close my account a few days before the site was shut down. I had $3.80 owing . . . I wonder if I'll get it?

ive got $47 oweing to me, it will be my irst and last payment from them. i only started uploading to them in december....

Dreamframer · « **Reply #66 on:** March 04, 2010, 17:50 »

This is the email I got from support:

"StockXpert is not closing to our contributors.

Please note that requesting your final payout will also close your StockXpert account.

Your files are eligible to be featured in the new subscription site - Thinkstock.com. If you choose to keep your contributor account with StockXpert, you will continue to accrue royalties from any sales through Thinkstock.com. The royalties will be added to your balance monthly, and as usual, once you reach 50.00 USD you cash in your earnings.

Of course, if you decide at a later date that you would like to terminate your account, you can do so at any time and all royalties earned will be paid to you.

Please let us know how you would like to proceed.

Thank you."

cathyslife · « **Reply #67 on:** March 05, 2010, 14:16 »

YAY! Just got my final payout from StockXpert. Finally! One chapter ends and another begins...

ETA: I see that my account is still open, though. I asked for it to be closed. Maybe that will take another 60 days. $:-\$

bobkeenan · « **Reply #68 on:** March 08, 2010, 16:42 »

Just got my final payout. I closed down my account and I thought I deleted all of my images about 5 weeks ago. What I did was delete the all of the folders. About 2 weeks later I found that my images were still there.... did a little research.... found that I had to delete each image.....image by image..... I liked this site but it was one of the worst sites for uploading images for approval. And to have to delete the images one at a time..... I felt I was getting carpal tunnel syndrome.

That was about 2 weeks ago.

And now paid. None of photos seem to show up on thinkstock. But almost all of my istockphotos are on there now??? that was strange.

But I had given up on being paid so that was nice.

brm1949 · « **Reply #69 on:** March 08, 2010, 16:50 »

Just got the email telling me I was paid by paypal but payment hasn't showed up yet. I believe it will, at least they notified me of the payment. Sorry they had to close.

Update: Payment made it to paypal account. All is good.

sc · « **Reply #70 on:** March 08, 2010, 16:59 »

Just got mine too.

ajalbert · « **Reply #71 on:** March 08, 2010, 17:12 »

Just got my payment today. It took a couple of weeks.

Andy

camera shy · « **Reply #72 on:** March 08, 2010, 17:12 »

Me too

JET LI · « **Reply #73 on:** March 08, 2010, 17:27 »

I just got paid

its only $40 but its a nice bonus...

m@m · « **Reply #74 on:** March 08, 2010, 17:41 »

Just got mine!

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Author Topic: Stockxpert still payout For Contributors?? (Read 31545 times)

HughStoneIan

qwerty

Orchidpoet

Xalanx

cathyslife

YadaYadaYada

m@m

dbvirago

Xalanx

HughStoneIan

cathyslife

stockastic

JET LI

Tomboy2290

tamasvargyasi

JET LI

Dreamframer

cathyslife

bobkeenan

brm1949

sc

ajalbert

camera shy

JET LI

m@m

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