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Author Topic: StockXpert Images on Photos.com  (Read 110123 times)

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« Reply #300 on: August 05, 2008, 13:35 »
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I think that there are going to be a lot of unhappy buyers that have bought a subsciption only to find that most of the decent images on StockXpert are suddenly opted out of subscription sales.


lisafx

« Reply #301 on: August 05, 2008, 13:59 »
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I had two nice 2.50 credit sales this morning. I opted out months ago and have an increase in sales. I'm convinced that subs were taking away dollars from my portfolio there. I'm still getting the sales but at the higher rate. I'll stay opted out very happily.

Lou, I think you are right that subscriptions were taking away higher sales.  I have been opted in to subscriptions from the beginning and only opted out over the weekend. 

Monday and Tuesday I am seeing a marked increase in L and XL sales.  I hardly got any of those after subs kicked in and now I am getting quite a few.  Volume is down a bit, but I am actually making better money than when I was opted in to subscriptions.   Hope the trend continues :)

« Reply #302 on: August 05, 2008, 14:14 »
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I had two nice 2.50 credit sales this morning. I opted out months ago and have an increase in sales. I'm convinced that subs were taking away dollars from my portfolio there. I'm still getting the sales but at the higher rate. I'll stay opted out very happily.

Lou, I think you are right that subscriptions were taking away higher sales.  I have been opted in to subscriptions from the beginning and only opted out over the weekend. 

Monday and Tuesday I am seeing a marked increase in L and XL sales.  I hardly got any of those after subs kicked in and now I am getting quite a few.  Volume is down a bit, but I am actually making better money than when I was opted in to subscriptions.   Hope the trend continues :)

How could this be possible?  Do the search ranks change?  Do you think buyers are actually searching for images NOT available through subscription?  I'm not doubting your observations, just trying to figure out the reason.

« Reply #303 on: August 05, 2008, 14:22 »
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My opinion.. buyer finds an image they like.. buyer wants it & will use whichever method is available to purchase said image. No subs available on that specific image means they purchase ppd.

ironarrow

« Reply #304 on: August 05, 2008, 14:28 »
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Steve, while you are here..

Does an opted-out image get as much exposure as an opted-in image?

Or in another way, do you somehow hide opted-out images from subscribers so they don't see them at all?.. Because if I was a subscriber who paid let's say 1000$ for a package I would be furious if I liked an opted-out image and could not get it with my subs package..

How do you handle it?

cphoto

  • CreativeShot.com
« Reply #305 on: August 05, 2008, 14:29 »
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My opinion.. buyer finds an image they like.. buyer wants it & will use whichever method is available to purchase said image. No subs available on that specific image means they purchase ppd.

I believe so.  If a designer find an image that would be perfect for a project, spending an extra $10 should not make much difference.

helix7

« Reply #306 on: August 05, 2008, 16:11 »
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I believe so.  If a designer find an image that would be perfect for a project, spending an extra $10 should not make much difference.

I'd assume the opposite actually. A buyer in the StockXpert forum a while back asked if there was a way to filter searches to exclude PPD-only images, so they only saw sub images. That leads me to believe that some subscribers won't even consider a PPD image.

« Reply #307 on: August 05, 2008, 19:04 »
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I had two nice 2.50 credit sales this morning. I opted out months ago and have an increase in sales. I'm convinced that subs were taking away dollars from my portfolio there. I'm still getting the sales but at the higher rate. I'll stay opted out very happily.

Lou, I think you are right that subscriptions were taking away higher sales.  I have been opted in to subscriptions from the beginning and only opted out over the weekend. 

Monday and Tuesday I am seeing a marked increase in L and XL sales.  I hardly got any of those after subs kicked in and now I am getting quite a few.  Volume is down a bit, but I am actually making better money than when I was opted in to subscriptions.   Hope the trend continues :)

I opted out on April 1, and saw increasing earnings every month until the summer slump hit in July.  The other day I opted back in just to see what would happen, and you guessed it...XL+ images sold like hotcakes at 30 cents and completely stopped selling at credit prices.  The volume of subscription sales has never compensated for the loss of credit sales revenue.

« Reply #308 on: August 05, 2008, 19:42 »
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I believe so.  If a designer find an image that would be perfect for a project, spending an extra $10 should not make much difference.

I'd assume the opposite actually. A buyer in the StockXpert forum a while back asked if there was a way to filter searches to exclude PPD-only images, so they only saw sub images. That leads me to believe that some subscribers won't even consider a PPD image.

He's probably the exception. I'm a buyer as well as a contributor, and I wouldn't dream of choosing anything other than the photo that is best suited for the purpose. Save a couple of bucks and then risk that my client finds the better photo afterwards? No, thank you.

« Reply #309 on: August 05, 2008, 20:24 »
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Hi Adelaide,
(...)
Does this clarify things?

-Steve

Hi Steve, this clarifies the terms, and I'm very happy you still let us opt out from subs.  I agree however with other colleagues that still want to allow subs at StockXpert but not at Photos.com, so I think it would be a good idea to have two different check boxes. 

Regards,
Adelaide


« Reply #310 on: August 05, 2008, 20:27 »
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Steve,

Even better if you have 4 different checkboxes:

- subscription on StockXpert
- extended license on StockXpert
- subscription on photos.com
- extended license on photos.com

Supri

« Reply #311 on: August 05, 2008, 20:38 »
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Correct, Jan. Cafepress and eBay type print-on-demad distribution is prohibited under the the Photos.com EULA.
Unless I understand "print-on-demand" wrongly, I think selling merchandise at e-Bay would be acceptable.  People offer final products there, the same they would if they had a store.

Regards,
Adelaide

« Reply #312 on: August 05, 2008, 20:43 »
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I had two nice 2.50 credit sales this morning. I opted out months ago and have an increase in sales. I'm convinced that subs were taking away dollars from my portfolio there. I'm still getting the sales but at the higher rate. I'll stay opted out very happily.

I also don't regret having opted-out.  I have good results with StockXpert nevertheless, with sales in all sizes (even a 10-credit sale last week - US$5 in my account).

My opinion.. buyer finds an image they like.. buyer wants it & will use whichever method is available to purchase said image. No subs available on that specific image means they purchase ppd.

I couldn't care less about these buyers. Microstock is already too cheap to make images even cheaper for them. 

If I could, I would opt-out from any subs sales.

Regards,
Adelaide

ironarrow

« Reply #313 on: August 05, 2008, 21:11 »
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One more thing,

It would not be so clever if StockXpert hid the opted-out images from subscribers.. As a matter of fact, That would be a very bad business decision..

Because, by exposing the opted-out images as well as their sub images, StockXpert have a double chance to make money for the company too..

They already "own" the subscriber with the monthly fee he/she pays + they can also take extra money from the subscriber by selling him a PPD image as well as the already sold subs package..

« Reply #314 on: August 06, 2008, 07:57 »
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sorry...  i'm on my way to work and i don't have time to read all seven pages of this thread...... but i just read an email from StockXpert  thanking me for my participation in the 'town hall' meeting....... and my comments....

which i did not participate in and obviously, didn't comment.

question:  was this just a blanket email to all members? did you all get one even if you did not participate?     curious.   8)=tom

« Reply #315 on: August 06, 2008, 08:07 »
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yeah, i think so.  I got the email too and didn't participate in the stockxpert discussion on their site.

It was meant just as an update info. email about what is happening...

« Reply #316 on: August 06, 2008, 08:40 »
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Hi guys,

Sorry I have not been addressing the EULA change questions. I simply don't have an answer. Changing the EULA is not a unilateral decision; it's something that needs some serious consideration and discussion by people at a higher level than myself. It's definitely not something we could do in the short time we had.

We do not not filter images out of search results based on whether they are opted-in or out. Subscription buyers will see non-sub images.

Sorry Tom about the confusion. We are also distributing that message via sitemail with a more inclusive intro. :)

-Steve

lisafx

« Reply #317 on: August 06, 2008, 08:56 »
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Steve, yours and StockXpert's responsiveness to contributor concerns is very much appreciated. 

Of course it is unreasonable to expect a major reworking of the EULA in a short time.  This is a major decision that requires a legal team to be involved.    We all know how slow lawyers work ;)

The fact is you and the rest of the StockXpert admins involved have gone above and beyond IMHO, and by leaving the opt-out we are free to participate or not in the current EULA and future offerings.  Really can't ask much more than that.

Hope folks will appreciate your efforts and cut you guys a break.... :)

« Reply #318 on: August 06, 2008, 09:02 »
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a question for you steve?

If we opt out of subscriptions, are buyers still able to buy our photos on the photos.com as pay-per-download, or are they removed from photos.com all together.

« Reply #319 on: August 06, 2008, 09:11 »
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Hi guys,

Sorry I have not been addressing the EULA change questions. I simply don't have an answer. Changing the EULA is not a unilateral decision; it's something that needs some serious consideration and discussion by people at a higher level than myself. It's definitely not something we could do in the short time we had.

We do not not filter images out of search results based on whether they are opted-in or out. Subscription buyers will see non-sub images.

Sorry Tom about the confusion. We are also distributing that message via sitemail with a more inclusive intro. :)

-Steve

Seriously Steve it is not that big of change, the verbiage is already written and approved by the legal team. The only work to do is agree to make the change and ad the verbiage from the StockXpert EULA to the Photos.com EULA

« Reply #320 on: August 06, 2008, 09:56 »
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Thanks, Lisa, for those nice words.

Leaf, if you opt-out of subscriptions, your images will not be available on Photos.com subs or PPD.

Hi Bobby, it's the decision to do it that needs careful consideration by others, and it's not a decision to be made overnight.

I do just want to let you know that we are not going to get everything right the first time all the time :), we will need to experiment, but we will make sure we communicate better any changes we plan on making and provide more time to solicit feedback about these changes.

Thanks,
-Steve

« Reply #321 on: August 06, 2008, 11:18 »
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Steve, yours and StockXpert's responsiveness to contributor concerns is very much appreciated. 

Of course it is unreasonable to expect a major reworking of the EULA in a short time.  This is a major decision that requires a legal team to be involved.    We all know how slow lawyers work ;)

The fact is you and the rest of the StockXpert admins involved have gone above and beyond IMHO, and by leaving the opt-out we are free to participate or not in the current EULA and future offerings.  Really can't ask much more than that.

Hope folks will appreciate your efforts and cut you guys a break.... :)


I agree 100% with Lisa!  I appreciate all your doing, Steve.

« Reply #322 on: August 06, 2008, 11:24 »
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Thanks, Lisa, for those nice words.

Leaf, if you opt-out of subscriptions, your images will not be available on Photos.com subs or PPD.

Hi Bobby, it's the decision to do it that needs careful consideration by others, and it's not a decision to be made overnight.

I do just want to let you know that we are not going to get everything right the first time all the time :), we will need to experiment, but we will make sure we communicate better any changes we plan on making and provide more time to solicit feedback about these changes.

Thanks,
-Steve

Seriously Steve, what is to consider? This is a decision that can and should be made overnight. We are not sweatshop workers so please do not treat us as if we are. The contributors are not asking for anything new here. All we want is what we already have. This should be a slam dunk decision and the correct response to it is a win, win for both sides.

Jupiter Images wants to be able to offer consistent content across the brands and the quickest most pain free way to do that is to adjust the EULA's to provide the contributor with consistent licensing terms. To do anything less then change the Photos.com EULA to something more favorable for the contributor is nothing short of an insulting slap in the face to the contributor. To not provide the contributor with a fair market rate compensation for the rights granted by the EULA says that Jupiter Images does not value the content creator.


« Reply #323 on: August 06, 2008, 11:58 »
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While I appreciate Steve's effort to communite, Bobby is right. Why do we need to pretend that subscription works in the contributor's favor?

 

« Reply #324 on: August 06, 2008, 12:02 »
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I honestly don't believe the problem is with Steve and the employees of StockXpert. The real problem is JI that has apparently taken StockXpert hostage in a process that robbed the management of StockXpert of their autonomy. The EULA of Photos.com demonstrates that JI have totally lost contact with recent developments in the stock industry and they apparently still believe it is the year 2002. Their plummeting stock market shares are but one of the consequences of this lack of vision.   


 

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