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Agency Based Discussion => Sites that no longer exist => StockXpert.com => Topic started by: chellyar on May 18, 2008, 16:01

Title: StockXpert review times...
Post by: chellyar on May 18, 2008, 16:01
Hurro,

Not complaining, just curious as I've been out of it for six months...

What are the average review times on StockXpert that folks are seeing these days?

Cheers, Me.
Title: Re: StockXpert review times...
Post by: snurder on May 18, 2008, 16:39
Mine usually overnite. Sometimes there is a small delay of a day.
Title: Re: StockXpert review times...
Post by: rjmiz on May 18, 2008, 17:00
Sometimes as little as an hour to 24 hours....never more

Cranky MIZ
Title: Re: StockXpert review times...
Post by: suwanneeredhead on May 18, 2008, 19:13
I've had images in the queue for over a week!
Title: Re: StockXpert review times...
Post by: mantonino on May 18, 2008, 20:05
Between a day and 10 days depending on when I submit them, how many, how quickly I add MRs etc.
Title: Re: StockXpert review times...
Post by: rjmiz on May 18, 2008, 20:27
Are you guys checking off the "*Express Pass" option?

Cranky MIZ
Title: Re: StockXpert review times...
Post by: chellyar on May 18, 2008, 23:54
Obviously not....   ;)

Let me go look for it...
Title: Re: StockXpert review times...
Post by: khwi on May 19, 2008, 00:01
1-2 days over the last weekend
quite impressed, used to be weeks
Title: Re: StockXpert review times...
Post by: chellyar on May 19, 2008, 00:59
Are you guys checking off the "*Express Pass" option?

Cranky MIZ

OK, I can't find it, you pulling my leg?   :D
Title: Re: StockXpert review times...
Post by: thomasw on May 19, 2008, 01:24
1 to 3 days for the last little bit!
Title: Re: StockXpert review times...
Post by: Peter on May 19, 2008, 01:29
few hours mostly. never over 1 day.
Title: Re: StockXpert review times...
Post by: chellyar on May 20, 2008, 00:32
Hmmm, OK, now I've got 5 images over 10 days...  Something odd is going on.
Title: Re: StockXpert review times...
Post by: peep on May 20, 2008, 01:43
Well, this IS strange.... One must wait a few days (so must I BTW.) and another is supposed to wait just a few hours? At the same time? Either somebody is boasting and making up the very short times... or it is a clear example of favouritism. I do not know which one I would prefer...
Title: Re: StockXpert review times...
Post by: chellyar on May 20, 2008, 03:08
Well, this IS strange.... One must wait a few days (so must I BTW.) and another is supposed to wait just a few hours? At the same time? Either somebody is boasting and making up the very short times... or it is a clear example of favouritism. I do not know which one I would prefer...

Ya, I think they hate me. :-).

Would seem very odd, a couple of the people who responded have similar or smaller ports on there, so it's not a 'big contributor' thing.

Might email support there, and see if I've done something silly...
Title: Re: StockXpert review times...
Post by: chellyar on May 20, 2008, 03:13
Emailed support a query with a link to this thread. :-).

Title: Re: StockXpert review times...
Post by: CofkoCof on May 21, 2008, 12:48
For vector review times are very short, once I didn't manage to set categories in time. But picture review times are pretty long for me. Donno why.
Title: Re: StockXpert review times...
Post by: erwinova on May 21, 2008, 19:53
mine 15-34 days.....  ???
Title: Re: StockXpert review times...
Post by: digiology on May 22, 2008, 08:18
Only a couple hours for my last submission. I was pretty impressed.
Title: Re: StockXpert review times...
Post by: lobby on May 22, 2008, 08:56
my last 2 submissions

within 24 hours!!!!

for first time

after 12 months

i'm uploading now...

so let's see this time

Title: Re: StockXpert review times...
Post by: anonymous on May 22, 2008, 12:56
9 days and counting...
Title: Re: StockXpert review times...
Post by: chellyar on May 23, 2008, 20:58
Well, my oldest lot got reviewed, and now the oldest ones un-reviewed are from the 18th, so it just looks like they're on the go-slow...

That's OK, as long as things are moving it doesn't worry me that it's slowly. :-)
Title: Re: StockXpert review times...
Post by: etudiante_rapide on May 23, 2008, 21:40
Well, this IS strange.... One must wait a few days (so must I BTW.) and another is supposed to wait just a few hours? At the same time? Either somebody is boasting and making up the very short times... or it is a clear example of favouritism. I do not know which one I would prefer...

i don't think snurder or miz were boasting ... peep..
i think it has more to do with each of our acceptance/rejection percentage.

i found that out lately . at the beginning my shots too were taking forever to be approved (or rejected), then lately it was quite prompt.
but i had my acceptance percentage up... almost conversely
ie. submit 10, 8 rejects vs submit 5 , 1 reject).

i hope i explained it well.
Title: Re: StockXpert review times...
Post by: chellyar on May 23, 2008, 23:43
Arrrr,  So if we've got a low acceptance rate the review times go up you mean?

That sounds fair to me..

Steve, can you confirm that? 
Title: Re: StockXpert review times...
Post by: fotografer on May 24, 2008, 00:36
I also suspect that is what is happening.  I have a good acceptance rate there and my files are almost always  approved within a day.Or possibly even based on ranking.  I don't know if it's policy there or if the reviewers choose which batch they want and it is quicker to review files without many mistakes.

Arrrr,  So if we've got a low acceptance rate the review times go up you mean?

That sounds fair to me..

Steve, can you confirm that? 
Title: Re: StockXpert review times...
Post by: peep on May 24, 2008, 15:46
I also suspect that is what is happening.  I have a good acceptance rate there and my files are almost always  approved within a day.Or possibly even based on ranking.  I don't know if it's policy there or if the reviewers choose which batch they want and it is quicker to review files without many mistakes.

Arrrr,  So if we've got a low acceptance rate the review times go up you mean?

That sounds fair to me..

Steve, can you confirm that? 

Well, I do not know. They have accepted about 90 per cent of what I sent them. But e.g. last week I sent two images which were accepted almost immediately - within a few hours. And the batch before those two (about two dozens) seemed to have taken ages... I suspect that the larger batch I send, the longer it takes to get through the reviewers.
Title: Re: StockXpert review times...
Post by: anonymous on May 24, 2008, 16:04
acceptance rate = 70%...have a batch now approaching 13 days...not sure what the math is there...
Title: Re: StockXpert review times...
Post by: CofkoCof on May 27, 2008, 18:17
From their forums (http://www.stockxpert.com/forum.phtml?f=showtopic&n=12561):
Quote
Hi everyone!

There are a few factors which explains why the wait for images reviews are longer than they used to be. The first is that we have experienced a few technical difficulties in the past few months. The second reason is that more and more people are interested in contributing to the site which means there are many more images to review. We have new Editors on board but it takes a while to get them trained and up to speed.

As for reviewing newer images before older ones, I can assure you that we are not playing favorites by any means. Unfortunately we are constraint by the tools we have and in some cases newer images will be reviewed before older ones.

There are exciting changes coming soon on all ends of the site which will greatly improve everyone`s experiences. We greatly appreciate your patience and understanding and rest assured that we are doing our best to get to your images.

Thanks!!


It's funny that vectors that I submitted 4 days after the photos are selling already and photos are still pending.
Title: Re: StockXpert review times...
Post by: steve-oh on May 27, 2008, 19:48
Hi guys,

I love reading all the theories here about our review times. :)

So I will answer some questions.

First of all vectors go into a completely separate queue than photos. Vectors are reviewed by a different team, so photo time and vector time have nothing to do with each other.

And photo review order is completely random. When the site was built, they wanted something that was basic and functional out the door. When review times were 24-48 hours, this was not an issue. And we are committed to returning review times back this time frame.

As I've said before, if your images have not been reviewed within a week's time, send a note to me or to CS through the "contact us" form.

Thanks!
-Steve
Title: Re: StockXpert review times...
Post by: anonymous on May 27, 2008, 22:45
now all of a sudden, my shots are being reviewed with 6 - 8 hours...I'll take it!
Title: Re: StockXpert review times...
Post by: CofkoCof on May 28, 2008, 04:06
How is the popularity ranking determined? Wouldn't like my photos to be burried under a lot of other photos because of that, it's enough that they get burried in the date ranking by the quickly reviewed photos.
Title: Re: StockXpert review times...
Post by: steve-oh on May 28, 2008, 07:21
Popularity is determined by some weighted combination of downloads, date, views and some other stuff (not sure the exact magical formula).

Date is review date, not upload date.

Thanks!
-Steve
Title: Re: StockXpert review times...
Post by: CofkoCof on May 28, 2008, 07:29
Date is review date, not upload date.
Great, that's all I wanted to know :D
Title: Re: StockXpert review times...
Post by: faber on May 28, 2008, 09:28
mine 15-34 days.....  ???

At least that gives me some comfort that I'm not alone (15 days and counting)...
Title: Re: StockXpert review times...
Post by: chellyar on May 31, 2008, 05:36
Hi Steve, thanks for the explanation.

Cheers, Chris H.
Title: Re: StockXpert review times...
Post by: rjmiz on June 01, 2008, 10:49
Get faster review times
http://microstockpix.com/supplies/page2/page2.html (http://microstockpix.com/supplies/page2/page2.html)
Title: Re: StockXpert review times...
Post by: a.k.a.-tom on June 01, 2008, 21:52
..... Ive had a couple sitting there over 2 weeks now....  8)=tom
Title: Re: StockXpert review times...
Post by: peep on July 09, 2008, 02:41
I have noticed they have improved very much. My last batches have all been reviewed within a few hours!
Great of you StockXpert!!!    :)
Title: Re: StockXpert review times...
Post by: rene on July 09, 2008, 03:59
Few hours and (for 2-3 months) very good acceptance rate.
Title: Re: StockXpert review times...
Post by: takestock on July 09, 2008, 06:38
Just reviewed (overnight)
Title: Re: StockXpert review times...
Post by: tan510jomast on July 09, 2008, 11:04
even as a newbie, StockXpert has never been one to take a long time to review,
in comparision to the others that could go into weeks (zzzzz).
But as my acceptance improved and my sales started coming in, yes,
i too, has found my review to be almost overnight.
even for re-submits.

that being said, it also means you get a rejection just as fast ;D ;D  ;D

but still, i do like StockXpert big time, as when i resubmit to correct what they ask me to do, it gets approved equally instant . cheers StockXpert! 8)
Title: Re: StockXpert review times...
Post by: DanP68 on July 26, 2008, 10:19
Lately reviews have only taken a day or so.  Today I uploaded 3 images around 9 am, and they were approved by 11 am. 
Title: Re: StockXpert review times...
Post by: vonkara on July 26, 2008, 10:51
Yes few hours or a day for the maximum. StockXpert review times are the very best of micros I think.
Title: Re: StockXpert review times...
Post by: mantonino on July 26, 2008, 13:10
It seems the rumors about more images & more sales = faster review times is true.  I haven't waited 24 hours for a review since I passed 500 images online and $20 earned.  It seems they want to help me now. lol 

I still can't get a folder fixed...but it's only 60 files.  No worries, I guess.
Title: Re: StockXpert review times...
Post by: Magnum on August 05, 2008, 14:34
Therīre really good now:)  2h review time and not a single rejection on 40 images
Title: Re: StockXpert review times...
Post by: takestock on August 06, 2008, 05:13
Likewise - very fast and no rejections!
Therīre really good now:)  2h review time and not a single rejection on 40 images
Title: Re: StockXpert review times...
Post by: Magnum on August 09, 2008, 10:55
I had a batch of 10 photos that I put descriptions to. I submited and checked the status right away.   All approved except the last one I keyworded.   They must have it on automatic during the summer?  5sec reviewtime:)
Title: Re: StockXpert review times...
Post by: astrocady on August 09, 2008, 11:38
I uploaded 45 images yesterday (Sat) morning and am still awaiting review.  Perhaps their automated summer system doesn't work on weekends  ;)
Title: Re: StockXpert review times...
Post by: dnavarrojr on August 09, 2008, 22:23
Uploaded a couple this morning, they were approved within a few hours.  Four others I uploaded in the afternoon are still waiting.
Title: Re: StockXpert review times...
Post by: leszek on August 09, 2008, 22:28
Fast - couple of hours, a day or two at the most.
Title: Re: StockXpert review times...
Post by: borg on August 10, 2008, 08:01
Something is strange in my potfoilo here!?



Last month I have approved 100 % of my uploaded photos!
Also review time is very short,maybe couple of hours very often, but never more than one day.
But I haven't yet any sales here for a three month, only here, of big 6...