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StockXpert slowed down reviews?

Started by madelaide, August 12, 2007, 21:34

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scrappinstacy

This is the longest it's ever taken StockXpert to review my images.  My oldest still waiting is 5 days old.  I have to say generally they review the fastest of any site.  Sales have been pretty average for me.

Glad to hear some people are getting stuff reviewed.  I'm sure they'll get to mine soon!

madelaide

All images were reviewed today, even those uplaoded yesterday.

I hope things are back to normal!  At least sales are still there!!

Regards,
Adelaide

lathspell

I have pictures from Aug 19 still pending ... Time to get used to longer approval times at StockXpert?

a.k.a.-tom

I still get reviewed in less than 24 hours... and sometimes while I'm still uploading...   I wonder, how large a batch are you folks uploading where it's taking days to review?  I only upload a few ( 3-5 in a batch) at a time. Maybe that has something to do with it???  -tom
Peace  - tom

lathspell

Quote from: a.k.a.-tom on August 23, 2007, 03:04I wonder, how large a batch are you folks uploading where it's taking days to review?

I only upload 2-5 pictures a week, so batch size doesn't seem to matter ...

Pixart

I have 13 in cue since beginning the 16th.   Likely 4 or 5 batches.

takestock

I have 25 there for about 10 days now.


michaeldb

http://www.stockxpert.com/forum.phtml?f=showtopic&n=4431
"StockXpert is hiring!

We're looking for someone to join our image review team. As the member of the team the candidate will be in charge of inspecting new uploads (quality, composition and metadata) and communicating with contributors if necessary.

The ideal candidate has

- many great photos on StockXpert..."

Guess they are a little short-handed in the photo-reviewers department.

"My mind works like Google images." Temple Grandin

steve-oh

Yeah. We're getting bombarded with submissions. Don't worry. We're going to be adding more reviewers shortly. Hiring and training takes a little bit of time.

Just a slight growing pain. That's all. :)

-Steve
Steven Kapsinow, Community Guy for StockXpert
Digital Photography Rumblings

hatman12

Number of contributing photographers has jumped from about 3,000 to about 3,200 since I last looked about a month ago.

sbonk

How is everyone doing now with review times? I have a batch that has been waiting 8 days (submitted 8/18). It just seems strange since they are usually reviewed so quickly.

dbvirago

Mine go back to the 16th. One reviewer on vacation causes this kind of backlog. If it was my company, that would be a bit scary.

berryspun


lathspell

Once the fastest, now the slowest review times ... That's a bit annoying, but at least the sales are doing well.

mjp

Still waiting to get my images online (posted 19th this month..).  So review times are now very slow.



Look our portfolio at: www.studiofoxy.fi

dbvirago

Sales have slowed there for me. Don't know if it's because no recent images due to review times.

I'd rather they take their time than give me a bunch of 'sorry we are not looking for such images now'

They could clear the whole review cue in a few minutes with that one.

madelaide

Sales are not so bad for my standards, by reviews are still in delay.

Regards,
Adelaide

sharply_done

Lately my sales at StockXpert have been mirroring my approval waiting time ... horrible.

Oh where, oh where has my StockXpert gone,
Oh where, oh where can it be?
With its wait times cut short and its sales growing large,
Oh where, oh where can it be?


Freezingpictures

I didn't know your were a poet Sharply :)
But I can definetely sing the same song...

hatman12


hatman12

Now 13 days........

I am still uploading, but getting concerned - this is such a huge change from the speed we are used to with StockXpert.

sharply_done

#47
You may want to email customer support, hatman12 - I just had 5 batches approved after waiting since Friday.

... off I go, uploading to StockXpert awaits!

bbettina

12 days for me.  My first batch ever - pretty disheartening!  First impression: not so great.

hatman12

I already dropped a quite note to Peter, sharply, and he sent me a reassuring reply.

I'm a little concerned to hear that yours have been approved and mine haven't been looked at yet - perhaps there's an allocation procedure and mine are allocated to the guy who's off sick/on hols or whatever.