URGENT

Today, after I've accessed the stockxpert site I've noticed I was logged on into another member account!

It seemed my log-in was still active from my last access but it directed me to another member account.

I even checked the downloads, saw the accumulated money, etc., and I even think I could have changed the payment address and ask the money (haven't checked) since all was normal in the site and only after a while I've noticed it wasn't my account.

This is extremely serious and I wonder if someone is accessing my account too.

Please verify this situation, and contact StockXpert support if you verify this too..

URGENT

Today, after I've accessed the stockxpert site I've noticed I was logged on into another member account!

It seemed my log-in was still active from my last access but it directed me to another member account.

I even checked the downloads, saw the accumulated money, etc., and I even think I could have changed the payment address and ask the money (haven't checked) since all was normal in the site and only after a while I've noticed it wasn't my account.

This is extremely serious and I wonder if someone is accessing my account too.

Please verify this situation, and contact StockXpert support if you verify this too..

This has happened to others in the past as well. Not something new. Never seems to get fixed.
I just don't think IS cares about this stuff anymore.

So, I opened the StockXPert page today morning, logged into my account and then navigated away. When I returned to the page bit later during the same browser session, I noticed that I'm still logged in but to a different account (with much greater balance). I thought 'crap'. Logged out and logged in again with my credentials. And so I was back to my account. Then I checked my balance just to notice someone has requested payment at 2:26 AM my time yesterday (when I was asleep).

My profile still has the same correct paypal address. I don't know if it is possible for someone to change it, request payment and then change it back, so that I don't notice anything. I'm not sure if payment address is recorded at the moment of payment request and goes with the payment or if it is used at the moment of payment processing from the account.

Anyway, this is real crap.

EDIT: I've contacted support and requested them to verify the payment is going to correct Paypal address. Anyhow, this is pretty serious security issue.

This (the login/account problem) is not a new "feature."  It has happened to me more than once and I have reported it more than once. 

All occurrences were after StockXpert was acquired by that other entity.

This (the login/account problem) is not a new "feature."  It has happened to me more than once and I have reported it more than once.  

All occurrences were after StockXpert was acquired by that other entity.

Yes, I know it is not new, although this is the first time it happened to me. What makes it special (at least for me :]) is that someone went ahead and requested the payout of may $58.

Quote from: WarrenPrice on February 08, 2011, 11:03

This (the login/account problem) is not a new "feature."  It has happened to me more than once and I have reported it more than once.  

All occurrences were after StockXpert was acquired by that other entity.

Yes, I know it is not new, although this is the first time it happened to me. What makes it special (at least for me :]) is that someone went ahead and requested the payout of may $58.

WOW!

Quote from: Danicek on February 08, 2011, 13:40

Quote from: WarrenPrice on February 08, 2011, 11:03

This (the login/account problem) is not a new "feature."  It has happened to me more than once and I have reported it more than once.  

All occurrences were after StockXpert was acquired by that other entity.

Yes, I know it is not new, although this is the first time it happened to me. What makes it special (at least for me :]) is that someone went ahead and requested the payout of may $58.

WOW!

Of course, it is possible someone else logged in, was directed to the wrong account-yours, saw the money and thought it was his account, requested a payment.  Hopefully, You will get your payment and hopefully the other guy or gal will find out this site is not secure and they did not have $58 dollars in their account.

I don't know why you think this is serious. Not costing StockXpert anything so how is it serious?

That is sort of what I tried so ineptly to say.  It has been going on for about a year and has been reported several times.  They don't seem to care ... The Getty syndrome.

Just curious, was it a single event or are people reporting such problems?

It was not a single event, it happens to various people from time to time (as Warren points out for more than a year).

The support guy (Darek, obviously in charge of StockXpert stuff at IS) got back to me in timely manner and in very polite tone and said he will ensure the payment goes to my Paypal address. He did not said whether it was already going to my address or if someone indeed attempted to get the money.

Anyhow, he did not sound surprised to hear I just got to someone else account and someone else got to mine. Obviously a known bug.

Yes, apparently it is closed to zero. On the other hand they disclosing personal account information and allowing people to steal from others by not fixing it. That is rather serious issue.