Author Topic: What happened to StockXpert? (Read 7141 times)

melastmohican · « **on:** January 05, 2009, 16:54 »

No sales since mid December.

takestock · « **Reply #1 on:** January 05, 2009, 17:30 »

Yes, Mela
It's been really quiet for me too - a few months back sales were really tanking!

Have just spotted this on another thread - maybe explains?

Ok. We identified a problem with how sales data is being reported from Photos.com and JIU to StockXpert. The data is being recorded and logged; it's just not flowing to StockXpert. Our dev and tech teams are working quickly to fix the problem and restore the data to your balance sheets.

Thanks for your patience and let me know if you have any questions.

-Steve

anaire · « **Reply #2 on:** January 06, 2009, 00:46 »

Hi there,
yes, me too

I still love them though!
They're friendly and eager to help, their upload process is easy, their review time is ultra fast, and the icing of the cake, they used to sell so well...
I hope this quiet time will pass and all will be well again.
Also, I'm thinking... I've got a lot of Christmas images. Christmas is over now, images stopped selling, it's only normal.
Let's see what happens next.

anaire · « **Reply #3 on:** January 06, 2009, 00:50 »

Ah!
Thanks Takestock!
I've just seen the other thread. That may be the answer, you're right.
Thank you!

borg · « **Reply #4 on:** January 06, 2009, 17:20 »

Why is it so often!?
And always some sells come after complaints here on the forum...

I wonder myself...

NYTumbleweeds · « **Reply #5 on:** January 07, 2009, 08:56 »

Quote from: borg on January 06, 2009, 17:20

Why is it so often!?
And always some sells come after complaints here on the forum...

I wonder myself...

I think we all wonder, it is very frustrating. Something is not working & we have to watch our $ there constantly anymore.

Peter · « **Reply #6 on:** January 07, 2009, 10:05 »

my sales at StockXpert are okay, almost as usual.

nebojsak · « **Reply #7 on:** January 07, 2009, 13:10 »

Mine too.

Freedom · « **Reply #8 on:** January 07, 2009, 15:48 »

I just had some 2009 sales today, but haven't seen any lost sales between Dec 28, 2008 to Jan 6, 2009.

Have you got any recovered sales from that period?

epixx · « **Reply #9 on:** January 07, 2009, 20:07 »

I've had more sales at StockXpert so far in January than all of December. I try to understand, but it isn't easy

helix7 · « **Reply #10 on:** January 07, 2009, 21:08 »

Today was good. Things are picking up at StockXpert and just about all other sites now. Whatever is going on, I hope it continues.

hofhoek · « **Reply #11 on:** January 08, 2009, 10:45 »

So far a pitiful 5 sales for the whole month. And they were all sold in the first 4 days. Nothing happening the last 4 days. Anyone else?

oboy · « **Reply #12 on:** January 08, 2009, 11:30 »

But all sales are still only from StockXpert. Non of the sale are from Juperimages or Photo.com. Has this changed for any of you?

disorderly · « **Reply #13 on:** January 08, 2009, 11:35 »

I see both Photos.com and Jupiterimages subscription sales for yesterday, and another Photos.com sale today.

lisafx · « **Reply #14 on:** January 08, 2009, 11:43 »

Quote from: disorderly on January 08, 2009, 11:35

I see both Photos.com and Jupiterimages subscription sales for yesterday, and another Photos.com sale today.

I see the same starting yesterday - sales from JUI and Photos.com showing. No credit for prior unreported sales that I can see though.

I opted back out earlier this week and will be staying opted out until I am satisfied that this will not continue to happen.

helix7 · « **Reply #15 on:** January 08, 2009, 11:43 »

My January stats are:

Stockxpert pay-per-download: 27
Stockxpert subscription: 23
Photos.com subscription: 1
Jupiterimages Unlimited subscription: 2

So there are definitely more StockXpert sales than JIU and Photos.com, but there are a few so it looks like things are still functioning normally.

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Author Topic: What happened to StockXpert? (Read 7141 times)

melastmohican

takestock

anaire

anaire

borg

NYTumbleweeds

Peter

nebojsak

Freedom

epixx

helix7

hofhoek

oboy

disorderly

lisafx

helix7

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