100% Stability. Lets fix the final few bugs. The Final Bug Stomping Thread+

[Leo Blanchette]

Please report the last few bugs that are setting people back. This week I may be able to gradually bring this theme to "stable". Over the next few weeks we can even solve the rest of the minor issues, making it %100 functional.

After this I will be offering paid plugins and services , so only the initial keg of beer is free. At least now you don't have to pick the flies out of your mugs. During this phase I'll be adding "hooks" to to the code so any place in the theme can be expounded on through plugins.

I'll list the the bugs, and please tell me more to add.

1. Godaddy Users are not seeing Symbiostock-specific emails sent to customers. -- very deep problem due to godaddy hosting quirks. DELAYED until more developers enter. Fixed
2. Cart's "agree" button does not work in every situation (improve Javascript functions)
3. Cascoly needs XML output as well as CSV since CSV does not always play nice outside of SY environment.
4. Datasheets cause errors during editing process.
5. Google location trips an error on some hosting (around the file_get_contents() line)
6. Image processor seems to trip on uppercase 'JPG' extensions. Make sure files are converted to lowercase as soon as added to directory.
7. Special request to add dates to image csvs for the sake of new/oldest order of collected search results.
8.klsbear has found some strategies to keep "thank you for your purchase" emails out of spam folders. Try to incorporate.
9. Symbiostock is in desperate need of Godaddy compatibility in email and imagemagick command line. This will be added as a feature, does not necessarily constitute a bug.
10. Thumbnails must have hover-icons on the all-images main page.
11. IPTC meta data must have errors repressed. Obviously we will never catch all of them...but it seems to work despite silly small errors now and then.
12. Images must reflect if they are exclusive or not!
13. Categories must be a serialized php array, not html!
14. Sorting ksort() is not working properly as it does on local machine. Needs extra values to get it to sort alphabetically.
15. Ensure search results show newest first, not oldest.



On a personal note - since everyone will be reading this post - do not hesitate to find ways monetize Symbiostock through other services (such as Zazzle, etc) and report your findings/progress. Its very important that Symbiostock becomes a powerhorse for your profession, maximizing every facet of opportunity. Symbiostock's biggest purpose is to make money during hard times. Lets make sure we are not leaving any stones unturned.

[cascoly]

ok - here's my version of the paypal bugs:

login as the buyer 'testing2'  it still shows an image1 i paid for awhile ago in my customer license area (this also didn't get any download info) i click to buy a different image2, and it goes to the cart listing 2 x $2.  i delete the old image, and click agree but the green box doesnt light up so i cant pay.  when i refresh the old image1 is back.  i click on image1 and get the image1 page, but clicking on 'download' there (showing only $2, not the $4 it should be if there were still 2 images), and it goes to the cart showing only image2 and now allows me to click the green button.

something's getting left over??

ok, the paypal transaction then proceeds

go to paypal and it takes payment, shows me the paypal completed transaction, and then ( something completely different for me from previous versions) it does redirect me, as it should(?) to my cart with the message

====Items still in your cart, and not in your download area?
 Wait a few seconds and refresh the page. Sometimes paypal takes a few minutes to notify us. If you still have problems, please contact us.
====

but nothing ever appears.
where is my 'download area' supposed to be? there's nothing to go to other than my cart and the rest of the cascoly site.   when i go to the main page then back to my cart, the above message is gone, but the image is still in my cart with a total listed for $2

trying  further....
logout; login as admin; logout; log back in  as testing2, nothing's changed

------------------------------------
the money shows up in my paypal account right away.

in the buyer's email i get a paypal receipt, and nothing else.  nothing in spam folder either.

[cascoly]

others:
====
exclude boxes not working on marketing page  - I can click & save, but when I come back later all are reset to blank

-----
in media lib,

if you select several items, then click 'delete permanently' you get a confirm message saying all selected items will be deleted, but in fact it only deletes that one item.  bulk delete does work as it should


----
on the marketing page, can you list the sites alphabetically?  when they're random it makes it difficult to compare with other lists to know who I might need to add or update;  will get especially difficult when there are hundreds of symbio sites!

-----
this was an old one - not sure if it got fixed; haven't done a lot of image processing lately...
=============== posted 5/21
when an  image is processed discovered description is sometimes doubled
 
takes 1 desc from iptc and other from xmp  -- eg,shows desc as:
Ski lift carries skiers to the high alpine mountains2
Ski lift carries skiers to the high alpine mountains 1

the first is from xmp-description, the second from iptc caption-abstract, so it's not just a duplication, but it's taking 2 different forms of metadata for desc

[klsbear]

I'm not sure if this is what you're referring to in point #4 but I'm still getting this error message when I edit/update/publish some, but not all, images.


Warning: unpack() [function.unpack]: Type A: not enough input, need 1, have 0 in /home2/"username"/public_html/karensarragaphotography/wp-content/themes/symbiostock/inc/classes/PHP_JPEG_Metadata_Toolkit/IPTC.php on line 263

Warning: Cannot modify header information - headers already sent by (output started at /home2/"username"/public_html/karensarragaphotography/wp-content/themes/symbiostock/inc/classes/PHP_JPEG_Metadata_Toolkit/IPTC.php:263) in /home2/"username"/public_html/karensarragaphotography/wp-includes/pluggable.php on line 876

You still have admin access to my site.  If it helps with troubleshooting, looking at the most recent images in the All Images area, I get the error on the 3 watermelon images, not on the tomato paste image, and on the first aid supplies image but not the first aid kit with the orange helmet.  I didn't test further down the list but when I reprocess all images I get the error message about 180 times which is better than half the images I have posted.

[jshooz]

ok - here's my version of the paypal bugs:

login as the buyer 'testing2'  it still shows an image1 i paid for awhile ago in my customer license area (this also didn't get any download info) i click to buy a different image2, and it goes to the cart listing 2 x $2.  i delete the old image, and click agree but the green box doesnt light up so i cant pay.  when i refresh the old image1 is back.  i click on image1 and get the image1 page, but clicking on 'download' there (showing only $2, not the $4 it should be if there were still 2 images), and it goes to the cart showing only image2 and now allows me to click the green button.

something's getting left over??

I think this is related.  Registered a new user and tried to add more than one thing to my cart, but only see the first thing.  If I try to remove the item from the cart it reappears if I refresh.

When I delete the item in the cart the page displays "Please log in to view your cart."  Should this be something more like, "Your cart is empty" ...?

[klsbear]

Registration issue

Signed up as new user. Got the notice that a new "customer" had registered almost immediately but now it's been over an hour and I'm still waiting for my password so I can test out the purchasing process.  It seems to be a registration e-mail issue, not Bluehost or my cable provider.  I tried sending an e-mail from my gmail account to my account with the cable provider that I'm using as the test account and that went through within a minute.

[Leo Blanchette]

Thanks guys. The messaging and paypal system seems to be the main areas of work needed. Keep posting stuff. I would be happy if someone with the email issue also set me up with an admin account on their site.

[cascoly]

Thanks guys. The messaging and paypal system seems to be the main areas of work needed. Keep posting stuff. I would be happy if someone with the email issue also set me up with an admin account on their site.

you should still have an admin acct on my site cascoly-images.com/pix  - buy as many as you like!

[quailrunphoto]

Registration issue

Signed up as new user. Got the notice that a new "customer" had registered almost immediately but now it's been over an hour and I'm still waiting for my password so I can test out the purchasing process.  It seems to be a registration e-mail issue, not Bluehost or my cable provider.  I tried sending an e-mail from my gmail account to my account with the cable provider that I'm using as the test account and that went through within a minute.

I just did the same procedure with a little different result.  My test user received an email after about 15 minutes.   It was not stuck in spam or any other email filter.  I am also using BlueHost.

[quailrunphoto]

While this may not be a bug it is certainly a problem.  I would like the image options on the Symbiostock Images page to be changed.  The default option is currently "Trash".  It should be either edit or view.  See attached.

[CrackerClips]

In my author options area I've set the default for both model and property releases to "N/A" but when I upload an image the info for that image says "Yes" for both model and property release.

[Travelling-light]

While this may not be a bug it is certainly a problem.  I would like the image options on the Symbiostock Images page to be changed.  The default option is currently "Trash".  It should be either edit or view.  See attached.

It's not a default, it's a warning. Nothing will happen until you deliberately click on one of those options.

[quailrunphoto]

While this may not be a bug it is certainly a problem.  I would like the image options on the Symbiostock Images page to be changed.  The default option is currently "Trash".  It should be either edit or view.  See attached.

It's not a default, it's a warning. Nothing will happen until you deliberately click on one of those options.

Thanks for the clarification.  I didn't understand the significance of the red color. 

[Pilens]

It's not actually a BUG but the term monster "End User License Agreement" has BUGGED me right from the beginning. Now, with the new requirement of having explicitly agree to the EULA to activate checkout (which I like), we have added insult to injury. Probably because it sounds sort of weird to agree to an agreement the EULA is named here "End User License Agreement & Terms" (of course, you can agree to terms...  ).

So here's my request (which I hope finds broad support within the community): Can we please have "End User License Agreement" and "End User License Agreement & Terms" replaced by just "License Terms" throughout the theme? 

[quailrunphoto]

Registration issue

Signed up as new user. Got the notice that a new "customer" had registered almost immediately but now it's been over an hour and I'm still waiting for my password so I can test out the purchasing process.  It seems to be a registration e-mail issue, not Bluehost or my cable provider.  I tried sending an e-mail from my gmail account to my account with the cable provider that I'm using as the test account and that went through within a minute.

I just did the same procedure with a little different result.  My test user received an email after about 15 minutes.   It was not stuck in spam or any other email filter.  I am also using BlueHost.

If anyone is good at reading message source code, I have attached the test user message.  It shows a significant delay in delivery of about 20 minutes.  I have underlined the location.

[Kerioak~Christine]

I posted in technical about this a couple of days ago, believe crackerclips has same problem.

Png and jpg images uploaded together, same names, only show png when published. Indicates until then that both will show.  Not with every image,  though and not related to size only tried in v2.4.1

[jshooz]

Registration issue

Signed up as new user. Got the notice that a new "customer" had registered almost immediately but now it's been over an hour and I'm still waiting for my password so I can test out the purchasing process.  It seems to be a registration e-mail issue, not Bluehost or my cable provider.  I tried sending an e-mail from my gmail account to my account with the cable provider that I'm using as the test account and that went through within a minute.

I just did the same procedure with a little different result.  My test user received an email after about 15 minutes.   It was not stuck in spam or any other email filter.  I am also using BlueHost.

If anyone is good at reading message source code, I have attached the test user message.  It shows a significant delay in delivery of about 20 minutes.  I have underlined the location.

The only thing majorly different between yours and mine (received my test user within a few seconds) is that yours mentions Postini.  Anyone else having problems and using Postini?  I signed up for Bluehost a while ago and never enabled Postini.

Update:  then again, my site is practically empty and not part of the network--it's complicated :\

[cascoly]

figured i'd better process some more images... uploaded 6 images
then started to process them and meanwhile opened a new tab, added new categories and started to edit other images.
it showed 2 of the new images and a blank box for a third.  waited until processing was done and now there are NINE images -- 3 are duplicated

---------------
this happened to me earlier but i didnt track the sequence as closely -- while waiting for a bunch of files to upload, i started editing other images.  i know the simple answer is 'stop hitting yourself with the hammer', but the image editing should be locked if it interferes with processing

=================
Leo, many versions ago, you said you'd put the image description in as a default for the meta description -- i'm using yoast, but didnt set up desc templates because i thought it was being done automatically;  but looking at the image page, there is no meta description

[shotupdave]

While this may not be a bug it is certainly a problem.  I would like the image options on the Symbiostock Images page to be changed.  The default option is currently "Trash".  It should be either edit or view.  See attached.

Can you tell me how you got the share this part on the screen?

[Kerioak~Christine]

Steve, it does not go into the meta description, for which I an thankful as have enough problems gett that short enough at the moment . 

It does go into the Excerpt though which is useful

[quailrunphoto]

While this may not be a bug it is certainly a problem.  I would like the image options on the Symbiostock Images page to be changed.  The default option is currently "Trash".  It should be either edit or view.  See attached.

Can you tell me how you got the share this part on the screen?

Under Settings there is a Share tab.  I have attached a screen shot of what mine looks like.  I think the critical part is the check box next to Symbiostock images.  This is all part of the Jetpack plugin.

Disclaimer:  It has been a couple of weeks since I implemented that.  I have slept since then,  so I hope I am giving you the correct information.

[quailrunphoto]

Registration issue

Signed up as new user. Got the notice that a new "customer" had registered almost immediately but now it's been over an hour and I'm still waiting for my password so I can test out the purchasing process.  It seems to be a registration e-mail issue, not Bluehost or my cable provider.  I tried sending an e-mail from my gmail account to my account with the cable provider that I'm using as the test account and that went through within a minute.

I had not signed up for Postini within BlueHost.  I have logged a service ticket with them to see if they can help.  I will keep you posted.

I just did the same procedure with a little different result.  My test user received an email after about 15 minutes.   It was not stuck in spam or any other email filter.  I am also using BlueHost.

If anyone is good at reading message source code, I have attached the test user message.  It shows a significant delay in delivery of about 20 minutes.  I have underlined the location.

The only thing majorly different between yours and mine (received my test user within a few seconds) is that yours mentions Postini.  Anyone else having problems and using Postini?  I signed up for Bluehost a while ago and never enabled Postini.

Update:  then again, my site is practically empty and not part of the network--it's complicated :\

[klsbear]

While this may not be a bug it is certainly a problem.  I would like the image options on the Symbiostock Images page to be changed.  The default option is currently "Trash".  It should be either edit or view.  See attached.

On a side note, if you go to the Screen Options (upper right) to open the drop-down field you can check and uncheck the boxes to show just the fields you want to see in this view.  Turning off the price options allows more space for viewing description, keywords, etc. instead of getting the long, narrow columns for those fields.

[klsbear]

Thanks guys. The messaging and paypal system seems to be the main areas of work needed. Keep posting stuff. I would be happy if someone with the email issue also set me up with an admin account on their site.

You're already admin on my site and I'm having the e-mail problem.  As of this morning, no e-mail with the password.

[quailrunphoto]

Registration issue

Signed up as new user. Got the notice that a new "customer" had registered almost immediately but now it's been over an hour and I'm still waiting for my password so I can test out the purchasing process.  It seems to be a registration e-mail issue, not Bluehost or my cable provider.  I tried sending an e-mail from my gmail account to my account with the cable provider that I'm using as the test account and that went through within a minute.

I had not signed up for Postini within BlueHost.  I have logged a service ticket with them to see if they can help.  I will keep you posted.

I just did the same procedure with a little different result.  My test user received an email after about 15 minutes.   It was not stuck in spam or any other email filter.  I am also using BlueHost.

If anyone is good at reading message source code, I have attached the test user message.  It shows a significant delay in delivery of about 20 minutes.  I have underlined the location.

The only thing majorly different between yours and mine (received my test user within a few seconds) is that yours mentions Postini.  Anyone else having problems and using Postini?  I signed up for Bluehost a while ago and never enabled Postini.

Update:  then again, my site is practically empty and not part of the network--it's complicated :\

I logged a ticket with BlueHost concerning this delay.  They are not using Postini on my account as this is a paid service.  Here is their response:
I do not see Postini being used on our end nor is there even an email account that has been set up with us using that domain. So, I do not see any issues on our end, but rather, wherever the mail is suppose be handled. Please let us know if there is anything else we can do for you, or if you have any other questions or concerns.

Not sure where to go from here.