100% Stability. Lets fix the final few bugs. The Final Bug Stomping Thread+

[quailrunphoto]

Working on 2.4.6.  Home page now missing slide show and text.  However the slide show and text are present when I edit the page.

Deactivation 2.4.6 and then reactiviting did not help.  Republished the home page, no change. 

Any suggestions?

Update:  found that a phantom home page had been created.  Deleted it and reset the static home page and every thing back to normal.

[steheap]

All working for me with 2.4.6.

On the Spam question - we don't we strip out all the links from the registration emails - there are tons of them in there, repeats of the site URL, the customer management bit (when they haven't even registered yet), Symbiostock (why at this stage?). I think a very simple email saying here is the password and here is the login page is all that is needed.

Steve

[cathyslife]

All working for me with 2.4.6.

On the Spam question - we don't we strip out all the links from the registration emails - there are tons of them in there, repeats of the site URL, the customer management bit (when they haven't even registered yet), Symbiostock (why at this stage?). I think a very simple email saying here is the password and here is the login page is all that is needed.

Steve

Agreed.

[steheap]

And we should change the "thanks for registering page" to add the phrase "A password has been emailed to you - please check your Spam folder if you don't see it within the next 5 minutes"

Steve

[Leo Blanchette]

Glad its working. The need to page refresh might not have anything to do with the theme but I will look into it

[CrackerClips]

http://crackerclips.com

Purchase-to-download is working!

Now onto email...

Woke to find this happy message!

My registrations and test purchases seem to be working.  Thank you emails and contact form also working.

Great job Leo, thank you!

[cidepix]

Yes, great job Leo.. I posted this on another thread as a workaround, about the refresh issue:

Instead of refreshing the page, there could be a button saying "download your file" with a link re-sending people to the download area..

This will disguise refreshing process while functioning the same way as refreshing..

[Ron]

I am not changing anything at the moment, still on 2.4.4

I read too many issues with everything at the moment, I will wait for 2.5 to be released when everything is sorted.

It has me worried tho, that the bugs are hurting the SY roll out and potentially losing a lot of buyers when they arrive at nothing but buggy sites, and the most important part, the checkout is not working.

[CrackerClips]

Emails and download processes all working great from my tests.  There are two things that I've found that need to be addressed. One of them major.

Minor one first, (if you're not logged in or haven't registered yet) when you find an image you want to download and click on the size button next to the size image you want, a pop up comes up asking you to login or register.  After finishing registration at this point you are taken to the customer file area but the image you wanted to buy is not in your cart because you never put it there.  Kinda confusing. You have to go back and find the image again and add it to cart.  I don't think you should be asked to login or register until you hit the download/add to cart button.  This would put the image in your cart then the pop up asking to register or login could appear.

The second issue is bigger.  I've done two test purchases of different images of ours and upon downloading the image I see that ALL metadata has been striped out.  The metadata for the image is completely blank, copyright unknown, etc.  Even the color space of the image isn't known anymore.

We've been dealing with agencies that have striped out our metadata for so long.  We just can't do this to our own images!  What are the technical issues involved?

[Leo Blanchette]

2.4.7
A fix with image download that may happen on some hosting. Similar to the paypal fix. You will have to "toggle" the theme again.


Ron - I don't know what in particular your looking at but 2.4.6 and definitely 2.6.7 are an improvement over the version your using.

Also its becoming a bit of a game to see how fast people can post bugs...it tends to be intimidating for others. I just consider it helpful in making this thing bulletproof. In the meantime it appears the successes reported are vastly outweighing the few issues being reported (like those people learning which paypal account they should use).

 

[Leo Blanchette]

The second issue is bigger.  I've done two test purchases of different images of ours and upon downloading the image I see that ALL metadata has been striped out.  The metadata for the image is completely blank, copyright unknown, etc.  Even the color space of the image isn't known anymore.

We've been dealing with agencies that have striped out our metadata for so long.  We just can't do this to our own images!  What are the technical issues involved?

edit -

You mean upon download purchase download? Let me look into it. Maybe that has yet to be done. My main priority was getting the web ones locked down with IPTC.

Edit 2 -

Your using GD Library. Imagemagick will apply the file info. Let me try to put in a little more support for GD in the download area. Generally 80% of people (I assume) should see image meta here.

Edit 3 -

Looked deeper into it -

When an image download occurs the image is dynamically resized and delivered straight to the customer. This saves you space. Applying metadata to the temporary object is not possible right now. Basically getting imagemagick support should be a HUGE priority for anyone with Symbiostock. I understand you have a hosting situation which does not make this easy, so hopefully we can find the solution with your case soon.

[picture5469]

2.4.7 works ok, still need though to refresh page to get downloaded image

[Leo Blanchette]

2.4.7 works ok, still need though to refresh page to get downloaded image

I'm fairly certain this has to do with the time IPN takes. Looking into it today. Going to get some help in developers forum.

[CrackerClips]

Ah, so GD Library is the culprit.  The poor image quality of GD Library has been keeping me from continuing to upload images and getting to the point where I can turn on the network.  Now it's also doesn't support metadata!  I shake my fist at you GD Library   (Not very menacing with a smiley face eh?)

Thanks Leo for figuring out the problem!  I'm glad it isn't effecting anyone with access to imagemagick.

Your using GD Library. Imagemagick will apply the file info. Let me try to put in a little more support for GD in the download area. Generally 80% of people (I assume) should see image meta here.

Edit 3 -

Looked deeper into it -

When an image download occurs the image is dynamically resized and delivered straight to the customer. This saves you space. Applying metadata to the temporary object is not possible right now. Basically getting imagemagick support should be a HUGE priority for anyone with Symbiostock. I understand you have a hosting situation which does not make this easy, so hopefully we can find the solution with your case soon.

[cascoly]

I am not changing anything at the moment, still on 2.4.4

I read too many issues with everything at the moment, I will wait for 2.5 to be released when everything is sorted.

just a note -- v2.5.0 is going to be the next update after 2.4.9, with no other meaning, so there's no reason to wait for that release.

there have been very few new bugs introduced as the testing has gone on -the remaining ones are mostly those that have persisted for awhile.  so the latest version is the best to use

[cascoly]

v2.4.7

looks good --
 -- network list in marketing still doesn't sort alphabetically, even after rescan

[plrang]

I have to use GD library too, although there is  ImageMagick 6.7.7-7 installed on the host :-/
You said Leo before about the support for commandline processor, maybe this is the solution for CrackerClips too

[sc]

Why am I suddenly getting 3 emails every time somebody upgrades to the newest version?
This will become very annoying when members number in the 100's.

[cathyslife]

2.4.7
A fix with image download that may happen on some hosting. Similar to the paypal fix. You will have to "toggle" the theme again.


Ron - I don't know what in particular your looking at but 2.4.6 and definitely 2.6.7 are an improvement over the version your using.

Also its becoming a bit of a game to see how fast people can post bugs...it tends to be intimidating for others. I just consider it helpful in making this thing bulletproof. In the meantime it appears the successes reported are vastly outweighing the few issues being reported (like those people learning which paypal account they should use).

2.6.7?


Paypal...You are making a smartass remark to a legitimate question...one that has just come up in the last couple of days while we are all trying to find out why emails are not working now, when they were before. If paypal is a factor, i would appreciate an explanation about it. Thanks.

[quailrunphoto]

When I try to load 2.4.7 I get the following:

Unpacking the package�

Installing the theme�

Destination folder already exists. /home2/quailru2/public_html/wp-content/themes/symbiostock/

Theme install failed.

The child theme is active and the Symbiostock 2.4.6 is inactive.

Suggestions?

[steheap]

Yes, when I do an upload using the zip file, I activate one of the other themes, then delete the main symbio theme, then do the upload via the zip file, then activate the Symbio theme, finally activate the child or clean theme. I think Leo said to go through a deactivate cycle one more time after that

Sounds like you didn't do the delete step. (although this may only refer to uploading via a zip file)

Steve

[quailrunphoto]

Yes, when I do an upload using the zip file, I activate one of the other themes, then delete the main symbio theme, then do the upload via the zip file, then activate the Symbio theme, finally activate the child or clean theme. I think Leo said to go through a deactivate cycle one more time after that

Sounds like you didn't do the delete step. (although this may only refer to uploading via a zip file)

Steve

Thanks Steve, that did the trick.  And no phantom Home page this time.  Yea!

[cascoly]

Yes, when I do an upload using the zip file, I activate one of the other themes, then delete the main symbio theme, then do the upload via the zip file, then activate the Symbio theme, finally activate the child or clean theme. I think Leo said to go through a deactivate cycle one more time after that

Sounds like you didn't do the delete step. (although this may only refer to uploading via a zip file)

Steve

right, looks like there was a need to run the install again on this upgrade, so the normal, easier procedure wouldn't work.  if you don't delete the older version wp wont let you install the new one

[Leo Blanchette]

2.4.7
A fix with image download that may happen on some hosting. Similar to the paypal fix. You will have to "toggle" the theme again.


Ron - I don't know what in particular your looking at but 2.4.6 and definitely 2.6.7 are an improvement over the version your using.

Also its becoming a bit of a game to see how fast people can post bugs...it tends to be intimidating for others. I just consider it helpful in making this thing bulletproof. In the meantime it appears the successes reported are vastly outweighing the few issues being reported (like those people learning which paypal account they should use).

2.6.7?


Paypal...You are making a smartass remark to a legitimate question...one that has just come up in the last couple of days while we are all trying to find out why emails are not working now, when they were before. If paypal is a factor, i would appreciate an explanation about it. Thanks.

So much is lost in translation. I certainly didn't feel like I was making a smart remark. Sorry if it came off that way 

[Leo Blanchette]

2.4.8

See this post:
http://www.symbiostock.com/2-4-8-another-paypal-improvement-traffic-tracking-system-born/

AJT and Plrang and Cascoly have been wanting to track traffic. We've just implemented a very simple and possibly very complete system to monitor where your getting your traffic from. Thanks guys!

When you click, the link appends ?r=thewebsite

Also they can see how many exclusive images you have - which as you probably know are nicely decorated with a big EXCLUSIVE sign now

On a very positive note, I think we're seeing the most stable version yet, and from here on its just minor details.

I will not be changing the theme itself much more, but you will be able to choose what you expand onto it with modules.

I'll be leaving this bug thread open as we continue to address the last things. I hope everyone profits in the near future especially as the your SEO and hard work pay off in time with the changing seasons of Microstock.