Sorry - had moved to the new forum at symbiostock.org and forgot to visit here.
1.
Have you put a title in for the photo -
Upload images
Process to drafts
Edit in the Stock Images (ladybird), All Images section to add title, description, SEO etc
2.
Have you checked out the tutorial on the Help page in the Symbiostock (Bee) section and Amanda's tutorials - I have a link in my signature, these might both help you.
3.
Some of us are now offering a setting up service which might help if you get totally stuck?