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Microstock Photography Forum - General => Symbiostock => Symbiostock - Suggestions => Topic started by: Kerioak~Christine on September 01, 2013, 10:42

Title: Tell Site owner as well as Client if image cannot be downloaded?
Post by: Kerioak~Christine on September 01, 2013, 10:42
Is it possible to let the site owner know automatically if an image is not downloadable by the client?

The way my site is at the moment (with the majority of my symbiostock_rf file missing) means that a client can pay for an image and once they have paid they get a note on screen to say the image is not available  (Mark did a test purchase for me to find out)

I could of course delete all my images so they don't show but they are useful to refer to to get the descriptions  before I delete them.
Title: Re: Tell Site owner as well as Client if image cannot be downloaded?
Post by: cidepix on September 01, 2013, 11:05
on my CMSaccount site I am notified if the transaction is finalised or still in pending status.. (and I can manually approve them)

also, it is possible to see if customers used their download links.. and if they did, how many times..
Title: Re: Tell Site owner as well as Client if image cannot be downloaded?
Post by: Kerioak~Christine on September 01, 2013, 11:25
My brain is now numb with the bordom of reuploading and not working at full capacity

What is a CMSaccount ?
Title: Re: Tell Site owner as well as Client if image cannot be downloaded?
Post by: cidepix on September 01, 2013, 11:39
Quote from: Kerioak~Christine on September 01, 2013, 11:25
My brain is now numb with the bordom of reuploading and not working at full capacity

What is a CMSaccount ?

It's another platform like symbiostock.. was discussed a few times before.. see it in my signature..

I meant to say "what you asked for is possible as seen on my cmsaccount site"..
Title: Re: Tell Site owner as well as Client if image cannot be downloaded?
Post by: Kerioak~Christine on September 01, 2013, 11:54
I see it now, said I was not at full capacity :)

That sounds very useful.  There are bound to be other occasions/reasons that downloads are not managed so it would be useful for site owner to know so they can contact client before client contacts them.