Author Topic: 2.4.9 New Images aren't available online (Read 5723 times)

djpadavona · « **on:** July 02, 2013, 18:29 »

Bug? I upgraded to 2.4.9 and new Published Images no longer show up in categories or in search. I've tried a few different images, no luck. Everything was fine today with uploads until I did the upgrade. Just an FYI.

Leo Blanchette · « **Reply #1 on:** July 02, 2013, 19:23 »

Let me check. This was a pretty big update. Your problem might be changing a simple one-liner. Let me look into it. THanks

Leo Blanchette · « **Reply #2 on:** July 02, 2013, 19:32 »

Your probably not seeing them because they are being pushed right to the back. To fix this problem (the same as everyone else)

Go to the "bee" admin screen and push the Update public image info [] checkbox.

This would take care of itself within 24 hours if you didn't notice the problem

This is happening because this update requires a new field in your image-post meta which assesses its "rank". if its not there on all images, I think your new ones are pushed back

djpadavona · « **Reply #3 on:** July 02, 2013, 23:20 »

OK, that did it. Thanks. We'll all have to remember to hit that update if we want our images to show up inside of 24 hours.

TheDrift- · « **Reply #4 on:** July 03, 2013, 02:59 »

I get this error on updating

An error occurred while updating SYMBIOSTOCK: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.

Leo Blanchette · « **Reply #5 on:** July 03, 2013, 03:15 »

I'll get right on that. Thanks. Had a prob with github.

Leo Blanchette · « **Reply #6 on:** July 03, 2013, 03:19 »

In this case you may just be better off re-uploading it after getting it from symbiostock.com. I've updated 2.4.9 quite a few times since this it involves a new system, so it will most likely only work for people upgrading from 2.4.8.

TheDrift- · « **Reply #7 on:** July 03, 2013, 03:26 »

I was on 2.48??

Just tried it again and it updated fine? Weird?

Leo Blanchette · « **Reply #8 on:** July 03, 2013, 03:28 »

This updater system is always weird.

tina · « **Reply #9 on:** July 03, 2013, 04:33 »

After installing 2.4.9 my images are not showing in category or in search. Only showing in the lastest images widget. I have done "update public image info" severals time after two upload of new images. Nothin happen

, what now?
http://innerstock.com/?s=xie&post_type=image

Leo Blanchette · « **Reply #10 on:** July 03, 2013, 04:41 »

Xie isn't working - but everything else is!

tina · « **Reply #11 on:** July 03, 2013, 04:49 »

yes, my old files is ok.
But my upload of new files yesterday after upgrade want show...
http://innerstock.com/image/xiaochuan-xie-and-tadej-brdnik-2/
I can only find this one from lastest images widget, but when looking in category ballet is it not there

Leo Blanchette · « **Reply #12 on:** July 03, 2013, 04:53 »

Before I sign out please give me an admin access. You should be ok, so I need to see whats causing it

tina · « **Reply #13 on:** July 03, 2013, 04:54 »

Great , sending now

Leo Blanchette · « **Reply #14 on:** July 03, 2013, 05:03 »

Your all set. I just had to slap my monitor and it started working.

tina · « **Reply #15 on:** July 03, 2013, 05:12 »

You are the best! Thanks a lot, now my day is saved

djpadavona · « **Reply #16 on:** July 03, 2013, 08:31 »

Same problem today. Uploaded a new image, processed and published, and did an update on the public image info. But the image is nowhere to be found on my site.

Is it possible to roll back to 2.4.8? If I can, I'd like to go back 1 version and wait until things get ironed out before upgrading.

Kerioak~Christine · « **Reply #17 on:** July 03, 2013, 08:34 »

Do you have super-cache enabled? I had to disable this to get my latest images to show up in the latest images slider

djpadavona · « **Reply #18 on:** July 03, 2013, 08:50 »

Where is super cache? Isn't that a plug-in? I don't see it.

djpadavona · « **Reply #19 on:** July 03, 2013, 09:00 »

Interesting. I changed the Rank from 2 to 1, and I got it to show up finally. I changed it from 1 back to 2 after, and it is still there. So apparently for now, I need to change the rank on each image I upload to get it recognized.

Another thing I've noticed about Rank is that my #1's show up first in Search, but they show up last in Category Browsing. Is the Category Sort ranking images in backward order?

Is it possible for my site to roll back to 2.4.8?

sc · « **Reply #20 on:** July 03, 2013, 10:11 »

Quote from: djpadavona on July 03, 2013, 09:00

Interesting. I changed the Rank from 2 to 1, and I got it to show up finally. I changed it from 1 back to 2 after, and it is still there. So apparently for now, I need to change the rank on each image I upload to get it recognized.

Another thing I've noticed about Rank is that my #1's show up first in Search, but they show up last in Category Browsing. Is the Category Sort ranking images in backward order?

...

Seem to be the way it works for me too.

Nikd90 · « **Reply #21 on:** July 03, 2013, 11:23 »

It is not working for me as well. Unable to see the uploaded images under categories. Only see under latest images

Nikd90 · « **Reply #22 on:** July 03, 2013, 11:28 »

How do I fix it?

Leo Blanchette · « **Reply #23 on:** July 03, 2013, 12:29 »

Ill fix it today. Its possible it does not order by rank in category search ... ill check it out. No need. To roll back.

Kerioak~Christine · « **Reply #24 on:** July 03, 2013, 12:52 »

I have found a way to fix it - that may or may not help you find the cause.

I use the CTA template on my front page (where my large slider widget is), if I change to simple template, save, then go back to the CTA it updates the slider

tina · « **Reply #25 on:** July 03, 2013, 13:25 »

I just uploaded a few more. Both turning up in category and in search

Thanks Leo, it worked!

Only one thing: the green exclusive banner in the download area is gone!

Bang-images · « **Reply #26 on:** July 04, 2013, 03:53 »

Same here no pics!

I have set this site up yesterday a fresh install no upgrade, no pics also

http://www.image-stocks.com/

Anyone help?

Also cannot get the small menu links in the top right hand corner down to the bottom either! would be nice to clean up the page.

thanks

Rob

Leo Blanchette · « **Reply #27 on:** July 04, 2013, 04:14 »

Generally you might have to kick start it. It works when I do these things:

1. Save your network screen, thus giving default values for all of your initial filter levels.
2. Go to box at bottom of that screen, and check the "update public image info[]" box, ... save.
3. Go to Author Options and set your default rating level to whatever. Then at bottom of screen push "update all image info". Sorry if you will be overwriting some prices

This is a big update and it will only happen once.

That should do it for you.

If there is a category bug I will hopefully get to it tomorrow.

Bang-images · « **Reply #28 on:** July 04, 2013, 04:52 »

No joy! when i check the box at the bottom then save the boxes are then uncheck again! should they be?

Leo Blanchette · « **Reply #29 on:** July 04, 2013, 04:58 »

After doing that everything should be working. It unchecks because the operation is complete. If you want I can check out your site with an admin account. leo [at] symbiostock .com

Leo Blanchette · « **Reply #30 on:** July 04, 2013, 05:28 »

Quote from: hyrons on July 04, 2013, 04:52

No joy! when i check the box at the bottom then save the boxes are then uncheck again! should they be?

Your all set now. I just slapped my monitor.

PEOPLE - if something doesn't work just do that. It always helps.

Nikd90 · « **Reply #31 on:** July 04, 2013, 09:50 »

1. Save your network screen, thus giving default values for all of your initial filter levels.

What do you mean by saving the network screen. Is it Symbiostock -> Network? How do I save this?

2. Go to box at bottom of that screen, and check the "update public image info[]" box, ... save.

Is it not same as 1)

3. Go to Author Options and set your default rating level to whatever. Then at bottom of screen push "update all image info". Sorry if you will be overwriting some prices This is a big update and it will only happen once.

Done but stil doesn't work.

jsfoto · « **Reply #32 on:** July 04, 2013, 09:55 »

1. Save your network screen, thus giving default values for all of your initial filter levels.
2. Go to box at bottom of that screen, and check the "update public image info[]" box, ... save.
3. Go to Author Options and set your default rating level to whatever. Then at bottom of screen push "update all image info". Sorry if you will be overwriting some prices

This is a big update and it will only happen once.

I followed that, but still I can't find my new images in categories and they are not searchable ... while I see them in similar images ... strange $:-\$

Nikd90 · « **Reply #33 on:** July 04, 2013, 11:23 »

I tried uploading new ones. They are visible on under categories but tthe ones that I uploaded last night are not visible

Leo Blanchette · « **Reply #34 on:** July 04, 2013, 13:44 »

OK

NEW PLAN

Make me an admin: leo [at] symbiostock.com.

I'll go in and fix it by slapping my monitor.

So EVERYONE with this problem gets free tech support for this issue. The nice thing is it will only happen once. Newcomers will not have this issue. If anyone else has the issue point them to this post.

Nikd90 · « **Reply #35 on:** July 05, 2013, 05:39 »

Hi Leo,

The latest version of SY fixes the issue.

Hi All,

Others facing the issue please upgrade to latest version of SY

Thanks,

MicrostockGroup Sponsors

Author Topic: 2.4.9 New Images aren't available online (Read 5723 times)

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