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Microstock Photography Forum - General => Symbiostock => Symbiostock - Technical Support => Topic started by: MinkyMooMedia on September 07, 2013, 14:57

Title: Can't Upload Images through FTP
Post by: MinkyMooMedia on September 07, 2013, 14:57

I have just tried to upload some images through FTP and I get the following error on the Process Images page,

fatal error: Call to a member function get_error_message() on a non-object in /var/www/vhosts/MYWEBSITE/httpdocs/wp-content/themes/symbiostock/inc/classes/image-processor/symbiostock_image_processor.php on line 1137

does anyone know what might be causing the error and how to fix it? I'm running WP3.6, SYS 1.6.5 and The Premium Plugin 1.1.9

Thanks

Title: Re: Can't Upload Images through FTP
Post by: Leo Blanchette on September 08, 2013, 05:00

Sorry I'm late - been out most of the day.

This is often caused due to a memory limitation of processing pictures larger that your environment can handle. In some cases you can modify the php.ini  to allow more memory use, depending on your host. Its an error because by the time the process gets to that point, its recieving an empty object, due to the process not completing on the step before due to limited memory.

Title: Re: Can't Upload Images through FTP
Post by: MinkyMooMedia on September 09, 2013, 03:45

thanks Leo, everyone's allowed a day off :) all sorted the issue now.