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Microstock Photography Forum - General => Symbiostock => Symbiostock - Technical Support => Topic started by: cathyslife on August 30, 2013, 17:59

Title: Can someone make a test SY purchase for me?
Post by: cathyslife on August 30, 2013, 17:59
I can refund the money from Paypal. It is not working for me and I would like to see if it is or isnt for "outsiders." Here is a cheapo:

EDIT link deleted...testing finished. Thanks!

Most appreciated. Please post here when you make the purchase. One should do the trick.  :)

Title: Re: Can someone make a test SY purchase for me?
Post by: luissantos84 on August 30, 2013, 18:08
I just did but I don't see a downloading area ;D
Title: Re: Can someone make a test SY purchase for me?
Post by: cathyslife on August 30, 2013, 18:11
Quote from: luissantos84 on August 30, 2013, 18:08
I just did but I don't see a downloading area ;D

After you are logged in, at the top you will see your login name. Click that. You should have the image in the bottom area, like shown here.

edit: if you don't see the image in the bottom area after refreshing, let me know. That means you are having the same problem. And then I will refund your money. I haven't gotten any emails saying you paid yet, from Paypal. I got the emails when i made a test purchase.  :(   Sorry, I did just get a payment email from Paypal.
Title: Re: Can someone make a test SY purchase for me?
Post by: Redneck on August 30, 2013, 18:16
Let me know if you need another test purchase.
Title: Re: Can someone make a test SY purchase for me?
Post by: luissantos84 on August 30, 2013, 18:17
not showing up, I have tried logging out and in again but still nothing, I have paid already, weird that you haven't received because I have the receipt on my paypal

just noticed that you received it ;)
Title: Re: Can someone make a test SY purchase for me?
Post by: cathyslife on August 30, 2013, 18:18
Quote from: luissantos84 on August 30, 2013, 18:17
not showing up, I have tried logging out and in again but still nothing, I have paid already, weird that you haven't received because I have the receipt on my paypal

Yes I did get the payment and receipt (I amended my post above, sorry). I will refund your money, it looks like the same thing is happening to you as it did to me. Purchases go through but images don't move to download area.  :( Thanks for testing, Luis.
Title: Re: Can someone make a test SY purchase for me?
Post by: cathyslife on August 30, 2013, 18:19
Quote from: Redneck on August 30, 2013, 18:16
Let me know if you need another test purchase.

Luis had the same issue as me, I'm thinking it's not working correctly. Bummer. Major bummer. But thanks for offering.
Title: Re: Can someone make a test SY purchase for me?
Post by: luissantos84 on August 30, 2013, 18:20
Quote from: cathyslife stockphotos.com on August 30, 2013, 18:18
Quote from: luissantos84 on August 30, 2013, 18:17
not showing up, I have tried logging out and in again but still nothing, I have paid already, weird that you haven't received because I have the receipt on my paypal

Yes I did get the payment and receipt (I amended my post above, sorry). I will refund your money, it looks like the same thing is happening to you as it did to me. Purchases go through but images don't move to download area.  :( Thanks for testing, Luis.

no worries, hope you get it fixed asap!