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Author Topic: Contact Form Conflict with "SYMBIOSTOCK - Emails and Notifications" plugin  (Read 3851 times)

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« on: April 21, 2013, 15:34 »
0
I got a message from an actual buyer this morning but the e-mail address of the message showed my SY admin e-mail address, not the buyer's address. I tried a submitting few test messages via the contact form  and had the same issue each time. Whatever contact address I'd enter would not come through.

I downloaded a couple of new contact form plug-ins and had the same issue with those as well.

I deactivated the "SYMBIOSTOCK - Emails and Notifications" plugin and the problem went away.

Test your contact forms!


« Reply #1 on: April 21, 2013, 16:11 »
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I was a bit concerned about turning that off in case it affects other emails/allowing downloads or something so for now have just stuck a message in my contact form.  Is the plug in required for everything to work?

Leo Blanchette

« Reply #2 on: April 21, 2013, 16:16 »
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A bug? Great. Add it to sy bug thread. Will stomp tomorrow.  Btw congtats on buyer

« Reply #3 on: April 21, 2013, 16:56 »
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fast and secure contact form works perfectly FINE with symbiostock..

« Reply #4 on: April 21, 2013, 16:58 »
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I am using contact form 7 plugin and emails were coming through ok, but the senders email address was not showing. I had to look at the code in the settings and on the right hand side it had
Code: [Select]
<[email]>   I had to remove the <> in order for that to come thru.

I noticed those werent enclosing any of the other things like [name] etc. Then it worked ok.


Edit...i am going to change to the one cidepix is recommending tho because i cant figure out how to change the length of the fields in contact form 7.

steheap

  • Author of best selling "Get Started in Stock"

« Reply #5 on: April 21, 2013, 18:13 »
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Quote
I noticed those werent enclosing any of the other things like [name] etc. Then it worked ok.

This worked for me as well - when I changed the <[your-email]> to [your-email] in the message body

Well spotted and good solution

Steve

« Reply #6 on: April 21, 2013, 18:32 »
0

Edit...i am going to change to the one cidepix is recommending tho because i cant figure out how to change the length of the fields in contact form 7.

For the message area, add to your child style.css

textarea {
  width: 80%;
}

or adjust to taste.

« Reply #7 on: April 23, 2013, 18:25 »
0

Edit...i am going to change to the one cidepix is recommending tho because i cant figure out how to change the length of the fields in contact form 7.

For the message area, add to your child style.css

textarea {
  width: 80%;
}

or adjust to taste.

That did not work for me. I even put a dot in front of textarea, thinking it was a class? Still no worky. :-(

« Reply #8 on: April 23, 2013, 19:16 »
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That did not work for me. I even put a dot in front of textarea, thinking it was a class? Still no worky. :-(

Funny, it's working for us with Contact Form 7. <textarea> is a standard tag. Thinking about it, it would be better as

.wpcf7 textarea {
  width: 80%;
}
 to avoid it affecting comment boxes. Here's what it does for us:

« Reply #9 on: April 23, 2013, 19:19 »
0
weird! It works for me, too.

« Reply #10 on: April 23, 2013, 20:11 »
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Still doesn't work. I am copying and pasting that code in the Appearance>Editor style.css section of the child. Is that where it goes?

« Reply #11 on: April 23, 2013, 20:19 »
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Still doesn't work. I am copying and pasting that code in the Appearance>Editor style.css section of the child. Is that where it goes?

That's the right place for it. It sounds as if you've got a corrupted header on that file, so it's not being read. It might be a good idea to deactivate, delete and reinstall your child theme, having taken a copy of any mods to style.css. Then start putting the mods in one by one, making sure you add them to the bottom of the file. The order doesn't matter.

« Reply #12 on: April 23, 2013, 20:34 »
0
Still doesn't work. I am copying and pasting that code in the Appearance>Editor style.css section of the child. Is that where it goes?

That's the right place for it. It sounds as if you've got a corrupted header on that file, so it's not being read. It might be a good idea to deactivate, delete and reinstall your child theme, having taken a copy of any mods to style.css. Then start putting the mods in one by one, making sure you add them to the bottom of the file. The order doesn't matter.

OK I got that to work, but I had to put it in my mods to child under bootstrap.min.css since that's where the original textarea css was. Thanks for the help.


 

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