MicrostockGroup

Microstock Photography Forum - General => Symbiostock => Symbiostock - Technical Support => Topic started by: daveh900 on May 08, 2013, 20:22

Title: Customer download issue.
Post by: daveh900 on May 08, 2013, 20:22

Just had a sale and got a message from the customer that he was having issues with the download. He sent me this error message:

Code: [Select]

The download routine is not working ... Get this message when I try to
deal with the file:
Fatal error: Call to undefined method WP_Error::resize() in
/home/stompsto/public_html/wp-content/themes/symbiostock/inc/classes/image-processor/symbiostock_file_download.php
on line 69

Title: Re: Customer download issue.
Post by: Leo Blanchette on May 08, 2013, 20:24

Looks like your using a slightly older version. I repaired that :D

You got a sale!!!

Please gimme an admin (or forward me credentials) to your site and I'll fix it asap.

Title: Re: Customer download issue.
Post by: Leo Blanchette on May 08, 2013, 20:32

The admin account you'd give me is leo[at]symbiostock.com.

In the meantime, if ever stuff like this happens just resize the image and send it to the customer letting them know its a new system.

Title: Re: Customer download issue.
Post by: daveh900 on May 08, 2013, 20:49

Quote from: Leo on May 08, 2013, 20:32

The admin account you'd give me is leo[at]symbiostock.com.

In the meantime, if ever stuff like this happens just resize the image and send it to the customer letting them know its a new system.

The customer has already been taken care of, thanks Leo.

You're still set up as an admin on my site. I'll send you a PM with the details.