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Microstock Photography Forum - General => Symbiostock => Symbiostock - Technical Support => Topic started by: Imagenomad on July 07, 2013, 13:06

Title: Double Whammy - I can't find all of my images
Post by: Imagenomad on July 07, 2013, 13:06
Finding images on my site (Stockphotology (http://stockphotology.com)) is made difficult on two fronts -

If I search for images using the search box on my site, I get hits from other Symbio sites but none, zip, nada from my own unless my site is the only one with images with that keyword.

So for example, searching using "bubble" gets a number of hits across SY but not on mine despite me having a number of "bubble" images.

On the other hand, searching for "orangutan" gets most of my orangutan images but not all of them - "Results" is the correct number (23) but only 20 images are shown with no "next page".

Also, if I try to find my images via "Image Categories", the number of "Results" is again correct but now a half of the images or even less are shown, even if the Category contains a few pages worth of images.

Any thoughts?

Is there a box I haven't ticked that I should or a box that I have ticked that I shouldn't?

PS - I've added the "Search" problem to Ron's thread (http://www.microstockgroup.com/symbiostock-technical-support/my-site-doesnt-bring-up-some-keywords/).
Title: Re: Double Whammy - I can't find all of my images
Post by: Ron on July 07, 2013, 13:21
Make sure the image is published, I had a few images that were published and then unpublished, they had categories assigned to them but they didnt show up in the categories.
Title: Re: Double Whammy - I can't find all of my images
Post by: Imagenomad on July 07, 2013, 14:07
Make sure the image is published, I had a few images that were published and then unpublished, they had categories assigned to them but they didnt show up in the categories.

Thanks Ron but all of my images are Published.
Title: Re: Double Whammy - I can't find all of my images
Post by: Ron on July 07, 2013, 14:07
Ok, I just read you need to update public info on the symbiostock section of WP. Tick the box and click save

Title: Re: Double Whammy - I can't find all of my images
Post by: cascoly on July 07, 2013, 14:23
Finding images on my site (Stockphotology ([url]http://stockphotology.com[/url])) is made difficult on two fronts -

If I search for images using the search box on my site, I get hits from other Symbio sites but none, zip, nada from my own unless my site is the only one with images with that keyword.

So for example, searching using "bubble" gets a number of hits across SY but not on mine despite me having a number of "bubble" images.

On the other hand, searching for "orangutan" gets most of my orangutan images but not all of them - "Results" is the correct number (23) but only 20 images are shown with no "next page".

Also, if I try to find my images via "Image Categories", the number of "Results" is again correct but now a half of the images or even less are shown, even if the Category contains a few pages worth of images.

Any thoughts?

Is there a box I haven't ticked that I should or a box that I have ticked that I shouldn't?

PS - I've added the "Search" problem to Ron's thread ([url]http://www.microstockgroup.com/symbiostock-technical-support/my-site-doesnt-bring-up-some-keywords/[/url]).


not clear what's happening

http://cascoly.com/symbio/list.asp?list=203&site=http://stockphotology.com (http://cascoly.com/symbio/list.asp?list=203&site=http://stockphotology.com)

is an alphabetical list of your keywords -- bubble is there 9 times  and when I do a global search across all sites your images do appear

http://symbiostock.cascoly.com (http://symbiostock.cascoly.com)
Title: Re: Double Whammy - I can't find all of my images
Post by: cascoly on July 07, 2013, 14:30
imagenomad - just noticed you're still on v 2.4.9 - there were definitely some bugs related to images and searches that got fixed after that, so anyone who's having a roblem with search  needs to get to 2.5.5 to see if the problem's already been fixed.

no one's reported any problems with search in 2.5.5
Title: Re: Double Whammy - I can't find all of my images
Post by: Imagenomad on July 07, 2013, 14:31
Ok, I just read you need to update public info on the symbiostock section of WP. Tick the box and click save

Yup, already done. And repeated. And there's no change. Still no hits with the Search box and not all images showing in Image Categories.


Title: Re: Double Whammy - I can't find all of my images
Post by: Imagenomad on July 07, 2013, 14:32
imagenomad - just noticed you're still on v 2.4.9 - there were definitely some bugs related to images and searches that got fixed after that, so anyone who's having a roblem with search  needs to get to 2.5.5 to see if the problem's already been fixed.

no one's reported any problems with search in 2.5.5

Oh, OK. Thanks. I haven't had any update prompts on my Dashboard though. Should I have?
Title: Re: Double Whammy - I can't find all of my images
Post by: Leo Blanchette on July 07, 2013, 14:37
Just reset your filters.

Just set your content filter to red in your network area. You've probably set some of your content as yellow and red during creation process.
Title: Re: Double Whammy - I can't find all of my images
Post by: Kerioak~Christine on July 07, 2013, 14:46
On a related note is anyone finding that they don't get all images up when searching in the All Images (Ladybird) section?

I have about 248 dogs if I search on the customer side of my site, when searching in the back end I only get 84, and three of those are dogwood not actual dogs?
Title: Re: Double Whammy - I can't find all of my images
Post by: Imagenomad on July 07, 2013, 14:50
Just reset your filters.

Just set your content filter to red in your network area. You've probably set some of your content as yellow and red during creation process.

Done that and it's still the same.

I'll try again later just in case it takes a while to propagate the filter changes.

Now, how do I update to 2.5.5 as suggested by Steve? It's not coming up on my Dashboard and I can't find it on your (i.e. Leo's) update page.
Title: Re: Double Whammy - I can't find all of my images
Post by: steheap on July 07, 2013, 15:02
Quote
On a related note is anyone finding that they don't get all images up when searching in the All Images (Ladybird) section?

I have about 248 dogs if I search on the customer side of my site, when searching in the back end I only get 84, and three of those are dogwood not actual dogs?

It does appear that the admin search of images finds any use of those letters in words - so if I search for cat, I get images that have the word "vacation" coming back in the search. I don't know if it did that before or not. It then becomes a bit hard to find if the number of "cat" images matches the ones I get on the user side of the site, so I can't directly answer your other question!

steve
Title: Re: Double Whammy - I can't find all of my images
Post by: Kerioak~Christine on July 07, 2013, 15:26
Thanks Steve, as long as it is not me going mad.  At least there are ways around it so don't need to worry about it for now.
Title: Re: Double Whammy - I can't find all of my images
Post by: Imagenomad on July 07, 2013, 15:37
Found 2.5.5. As you were.
Title: Re: Double Whammy - I can't find all of my images
Post by: Imagenomad on July 07, 2013, 15:47
...aaaaannnnd I'm back in the game.

2.5.5 solved the search and categories issues.

Sterling work Leo and the team. Thanks.
Title: Re: Double Whammy - I can't find all of my images
Post by: Ron on July 07, 2013, 15:47
9 Bubble images are showing up now