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Microstock Photography Forum - General => Symbiostock => Symbiostock - Technical Support => Topic started by: mtkang on October 29, 2013, 10:07

Title: file name of jpg which failed to generate a preview image
Post by: mtkang on October 29, 2013, 10:07

Hi all,

I have a problem when a jpg image which failed to generate a preview image. But i try to look around and can't really get the information of the file name of the jpg.

I got a few similar images which share same description and title so i would like to know which is the file I need to re upload.

anyone can tell me where I can see the file name of the file we uploaded? i tried to click edit but can't see it..

Title: Re: file name of jpg which failed to generate a preview image
Post by: picture5469 on October 29, 2013, 15:45

I think this issue came up before and the solution lies in the watermark

Title: Re: file name of jpg which failed to generate a preview image
Post by: mtkang on October 29, 2013, 20:27

i just think of delete it and reupload it.

but how can i know the file name of the image? i looked around and can't find the way to see the file name of the jpg.

Title: Re: file name of jpg which failed to generate a preview image
Post by: cathyslife on October 30, 2013, 04:57

You might check in the Media Library. Im not sure if it doesnt generate a preview whether it will be there or not.

Title: Re: file name of jpg which failed to generate a preview image
Post by: mtkang on October 30, 2013, 05:45

i don't see any place to indicate the filename of jpg we uploaded. Even with jpg with proper processed.

anyone know how to see the info of the original file name of the jpg?

Title: Re: file name of jpg which failed to generate a preview image
Post by: cathyslife on October 30, 2013, 06:25

How about in your uploads folder? I think its SY>pluploads>uploads. I know others have had this issue. If a search here doesnt show a thread, maybe on symbiostock.org?