MicrostockGroup

Microstock Photography Forum - General => Symbiostock => Symbiostock - Technical Support => Topic started by: cathyslife on June 02, 2013, 12:09

Title: Horizontal lines in white areas of isolated images
Post by: cathyslife on June 02, 2013, 12:09
I am seeing some horizontal lines in the white areas of the isolated images on my site. Just to be sure it wasn't something with my monitor, I have a screenshot of the same image as it shows in the browser on shutterstock. Any ideas what might be causing this and how I can fix? I did not notice it until this latest update to 2.3.9.

NOTE: oopsie, I have them labeled backwards. The top image is SY and bottom is SS, as you can see.
Title: Re: Horizontal lines in white areas of isolated images
Post by: Babbalouie on June 02, 2013, 12:13
Cathy, It looks like the vertical line is the edge of the actual photo.
Title: Re: Horizontal lines in white areas of isolated images
Post by: ajt on June 02, 2013, 12:18
It seems that it is this issue:

http://www.microstockgroup.com/symbiostock-technical-support/horizontal-banding-on-watermarked-images-%29/msg310157/#msg310157 (http://www.microstockgroup.com/symbiostock-technical-support/horizontal-banding-on-watermarked-images-%29/msg310157/#msg310157)

Try reprocess this image using ImageMagick, it should help.
Title: Re: Horizontal lines in white areas of isolated images
Post by: cathyslife on June 02, 2013, 12:25
Yep, that's it, but I have been using imagemagick since v1, and went through and reprocessed all the images when I changed. Let me go check and see what is going on. I opened a more recently uploaded image from 5/29 that is not showing those bands. Hmmm....
Title: Re: Horizontal lines in white areas of isolated images
Post by: ajt on June 02, 2013, 12:40
Maybe that was older image hold in browser cache?
Title: Re: Horizontal lines in white areas of isolated images
Post by: cathyslife on June 02, 2013, 13:06
Not sure what happened but when I reprocess and refresh, all is well. Going through them all now.

I just got a new monitor yesterday...its a 27" AOC IPS using HDMI. Wow, I have some retouching to do on some of the isolations.  :-\