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Microstock Photography Forum - General => Symbiostock => Symbiostock - Technical Support => Topic started by: WindyTai on October 08, 2013, 01:32

Title: I upload my files but the Symbiostock uploading tool couldn't process them
Post by: WindyTai on October 08, 2013, 01:32
1. these are my 2 images which I was trying to upload, the picture of red and yellow brick

(http://image.ohozaa.com/i/cbc/rU4rEd.jpg)


2. I add both files in the box and upload it until 100% and then select "Process images" in the link below

(http://image.ohozaa.com/i/2f8/11aCv4.jpg)


3. However, there is one image that the program didn't understand and it said that "No matching image files found. You may have named them incorrectly. Fix problem and re-upload. This file has been removed"--------- but both files are JPG format !

(http://image.ohozaa.com/i/aab/Cp9EsU.jpg)

4. and in the "All images" page. It show only the red brick picture

(http://image.ohozaa.com/i/039/0LzUkl.jpg)

5. I have test this with other computer (my friend) and it got the same problem.

6. Moreover, this happen to many of my JPG files, about 50% fail to be processed
I don';t know what the problem is... please help me.


Thank you very much.

Title: Re: I upload my files but the Symbiostock uploading tool couldn't process them
Post by: Kerioak~Christine on October 08, 2013, 02:16
The main symbiostock forum is now at symbiostock.org where you may get your question answered a little faster.

It might be that you do not have a high enough memory allowance in your php.ini

I don't have enough time to search for the setting at the moment but if you do a forum search for php.ini you should be able to find some help if this is the cause.
Title: Re: I upload my files but the Symbiostock uploading tool couldn't process them
Post by: WindyTai on October 08, 2013, 02:34
thank you very much Kerioak~Christine

I appreciate your help. Just see the topic you refer to. :)