Author Topic: Install issue for Symbiostock (Read 17029 times)

farbled · « **on:** March 26, 2013, 10:29 »

I guess I'm first. For some reason the theme will not install and I get a blank page saying "cannot open file" appearing in both the front end and backend. I re-installed a fresh WP to a new directory and uploaded the theme again with the same result. I have everything I need for the most current WP installs from my webhost. The theme will upload and preview, but upon activation it gives me the error. Anyone else?

EmberMike · « **Reply #1 on:** March 26, 2013, 10:38 »

Mine installed perfectly, no issues yet.

Not sure if it matters or helps in debugging, but my WP installation is in the root directory of my site (my wp-content folder is in the root).

I think Cory mentioned in another thread that he had errors and his WP install was not in the root. Wondering if that matters...

farbled · « **Reply #2 on:** March 26, 2013, 10:43 »

I might have to try the root directory, but I hope I can use a sub directory since I already have something at root level. It's very odd, if I don't activate it nothing crashes and I can navigate everywhere.

farbled · « **Reply #3 on:** March 26, 2013, 11:29 »

Didn't work for me in the root directory either. I'll keep trying...

cthoman · « **Reply #4 on:** March 26, 2013, 11:40 »

Quote from: EmberMike on March 26, 2013, 10:38

Mine installed perfectly, no issues yet.

Not sure if it matters or helps in debugging, but my WP installation is in the root directory of my site (my wp-content folder is in the root).

I think Cory mentioned in another thread that he had errors and his WP install was not in the root. Wondering if that matters...

Yeah, I hit the activate button and it goes to a blank page. Then, the admin or the site won't open. But, I moved the install to the root directory and it worked.

farbled · « **Reply #5 on:** March 26, 2013, 11:50 »

I saw that and tried it, but no success. I'll keep looking for tips online...

Kerioak~Christine · « **Reply #6 on:** March 26, 2013, 12:00 »

Try asking your host to "reinstall the scripts" - no idea what it means but when I have had problems in the past they did that and it worked

farbled · « **Reply #7 on:** March 26, 2013, 12:04 »

Will do, thanks!

Leo Blanchette · « **Reply #8 on:** March 26, 2013, 12:34 »

Hiya Farbled. Gimme a bit longer to bounce back. Sleeping in (hawaii time) and need some liquid nueral stimulation. Then I can help you. leo[at]symbiostock.com

Probly in different time zones and I may need access to your web stuff, so it might take a day or so.

farbled · « **Reply #9 on:** March 26, 2013, 12:39 »

Thanks, I'm working with my host to resolve. If I get it sorted before I hear from you I'll post here. Thanks for all the hard work! I can't wait to get it up and running.

Travelling-light · « **Reply #10 on:** March 26, 2013, 13:11 »

I'm having this problem with a local install. I'm installing to C:\wamp\www\symbio\ and getting the blank screen after activating the theme.

The first errors in the Apache error log are

"[Wed Mar 27 06:39:23 2013] [error] [client 127.0.0.1] File does not exist: C:/wamp/www/favicon.ico
[Wed Mar 27 06:43:50 2013] [error] [client 127.0.0.1] PHP Warning: require_once(C:/wamp/www//wp-load.php) [<a href='function.require-once'>function.require-once[/url]]: failed to open stream: No such file or directory in C:\\wamp\\www\\symbio\\wp-content\\themes\\symbiostock\\css\\styles.php on line 3, referer: http://localhost/symbio/wp-admin/update.php?action=upload-theme""

so there seems to be a problem reading paths. Also there is a blank directory created at C:\wamp\www\symbiostock_rf

cthoman · « **Reply #11 on:** March 26, 2013, 13:29 »

Quote from: Travelling-light on March 26, 2013, 13:11

I'm having this problem with a local install. I'm installing to C:\wamp\www\symbio\ and getting the blank screen after activating the theme.

The first errors in the Apache error log are

"[Wed Mar 27 06:39:23 2013] [error] [client 127.0.0.1] File does not exist: C:/wamp/www/favicon.ico
[Wed Mar 27 06:43:50 2013] [error] [client 127.0.0.1] PHP Warning: require_once(C:/wamp/www//wp-load.php) [<a href='function.require-once'>function.require-once[/url]]: failed to open stream: No such file or directory in C:\\wamp\\www\\symbio\\wp-content\\themes\\symbiostock\\css\\styles.php on line 3, referer: http://localhost/symbio/wp-admin/update.php?action=upload-theme""

so there seems to be a problem reading paths. Also there is a blank directory created at C:\wamp\www\symbiostock_rf

This looks like the problem I was having. You can try installing Wordpress where it writes the symbiostock_rf folder. That worked for me.

Leo Blanchette · « **Reply #12 on:** March 26, 2013, 13:32 »

You got it! For now it needs root level install. That folder you mention is where protected high res images are kept

Travelling-light · « **Reply #13 on:** March 26, 2013, 14:08 »

OK, set up a new instance of WAMP and installed to root. That works .

Thanks!

Pilens · « **Reply #14 on:** March 26, 2013, 15:15 »

Same here. My local Wordpress install wasn't in ROOT either. Couldn't install Symbiostock theme. Had to remove Wordpress, delete the Wordpress database, re-install in ROOT. Then installation of Symbiostock went just fine.

My sandbox is prepared, I start playing

farbled · « **Reply #15 on:** March 26, 2013, 16:18 »

I figured out a workaround. Uploaded to root directory and uploaded Wordpress file by file instead of using the zip unload feature included in my control panel from my webhost. That sorted it. Not sure why it wouldn't install using the zip expander. Now I can play too! Thanks for all the suggestions!

Leo Blanchette · « **Reply #16 on:** March 26, 2013, 16:23 »

Thats strange. Did you use the download link at the top of the "Released!" Thread?

farbled · « **Reply #17 on:** March 26, 2013, 16:35 »

The theme uploaded and installed ok. It was the actual wordpress install that I needed to do file by file. Now I've crashed the database server somehow and none of my wordpress driven sites work.

I WILL get this running at some point.

Leo Blanchette · « **Reply #18 on:** March 26, 2013, 17:02 »

Technically a person shouldn't have to go through this - the theme should make life easy.

First, you downloaded from this link - ? - https://github.com/orangeman555/symbiostock/blob/a640bd8b08175dba50c6a69314904d2ed0379860/symbiostock.zip

When I get into a predicament early in a setup I just wipe everything - wordpress, databases...then reinstall from scratch.

This theme is unique in that although it has tons of custom info and functionality, it doesn't make any special database calls - so I'd be surprised if the theme could crash it.

Whats your host?

hotwalkn · « **Reply #19 on:** March 26, 2013, 17:42 »

Crashed my WordPress site.

Starting from scratch again.

farbled · « **Reply #20 on:** March 26, 2013, 18:04 »

Quote from: Leo on March 26, 2013, 17:02

Technically a person shouldn't have to go through this - the theme should make life easy.

First, you downloaded from this link - ? - https://github.com/orangeman555/symbiostock/blob/a640bd8b08175dba50c6a69314904d2ed0379860/symbiostock.zip

When I get into a predicament early in a setup I just wipe everything - wordpress, databases...then reinstall from scratch.

This theme is unique in that although it has tons of custom info and functionality, it doesn't make any special database calls - so I'd be surprised if the theme could crash it.

Whats your host?

I'm up in Canada using ehosting.ca. I figured it out after a few "wipe n install" tries. When I install and then after activating the theme, when I click the links/post option that you specify (in step one) it immediately kills my entire site with a 500 error. If I don't do the networking side of things it seems to work so far. I will have to experiment with it tomorrow though, I have to go and run errands for the rest of today and tomorrow morning.

Leo Blanchette · « **Reply #21 on:** March 26, 2013, 18:10 »

It might be your .htaccess file has conflicting rules for something like that to happen. Its usually in root level. If wordpress does one permalink scheme, but your .htaccess overrides that, then all sorts of misery results.

farbled · « **Reply #22 on:** March 26, 2013, 18:14 »

Ok, I'll check with my host tomorrow. I definitely don't have access to it. I'd really like to be able to network.

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Author Topic: Install issue for Symbiostock (Read 17029 times)

farbled

EmberMike

farbled

farbled

cthoman

farbled

Kerioak~Christine

farbled

Leo Blanchette

farbled

Travelling-light

cthoman

Leo Blanchette

Travelling-light

Pilens

farbled

Leo Blanchette

farbled

Leo Blanchette

hotwalkn

farbled

Leo Blanchette

farbled

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