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Author Topic: Is everything stable now? - UPDATE: STABLE!  (Read 13535 times)

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Leo Blanchette

« Reply #25 on: August 31, 2013, 13:19 »
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Good deal.

There's a few small issues left but its like this:

Complicated System integrated as upgrade to complicated system. Then that marriage must work within another complicated system (wordpress) ... the funny thing is when you think of what could have gone wrong, things have been quite well!

I'll be on this full time until all the stragglers and freak-issues are done (which are not many).

BTW - in the world I grew up in when you sell something you support it. Paid product = better * well be supported. Which I try to do. I did that with the base (free) theme too.

Here's something worth mentioning publicly since I've been patient enough:

http://support.dev7studios.com/discussions/wp-updates/IT-312158

I never get responses from this service I'm using to update wordpress. 6 months of patience actually. This is my third time knocking on the door. A similar issue happened with a $50 theme I had purchased. Apparently times have changed and I never knew it. I'm working too hard :D


« Reply #26 on: August 31, 2013, 13:22 »
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For a couple of months, I've gotten this message when trying to upload:  "You browser doesn't have Flash, Silverlight, Gears, BrowserPlus or HTML5 support."  Somebody suggested deactivating plugins until the issue was resolved.  I tried it with no success.  I've just been uploading to the uploads folder, but now that has disappeared.  The "pluload" part of "/home1/dannyhoo/public_html/hookstockimages/wp-content/plupload/uploads/" is gone.  I'm not able to upload anymore.  Any ideas?
Update to latest version then turn the theme off then on again. That action runs the installer which should update your folder.

Thanks, Leo!  Worked like a charm.

Ron

« Reply #27 on: August 31, 2013, 13:32 »
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Leo, we get first hand support from the founder and creator of Symbiostock, I couldnt wish for anything more.

Cheers. The new search rocks my socks off by the way. I am loving it. That was my main goal, and the licenses are way cool. Money well spent. I will do some promoting over at Alamy now there is an RM license.

Leo Blanchette

« Reply #28 on: August 31, 2013, 13:39 »
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Glad you like! And the final few things are on the way.

BTW - does anyone else get annoyed by some slight visual imbalance in the theme's preview pic? The green network art? Please let me know. I feel like its slightly low.

« Reply #29 on: August 31, 2013, 13:39 »
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Leo, we get first hand support from the founder and creator of Symbiostock, I couldnt wish for anything more.

Cheers. The new search rocks my socks off by the way. I am loving it. That was my main goal, and the licenses are way cool. Money well spent. I will do some promoting over at Alamy now there is an RM license.

Ron, I noticed you have EL's set up.. you also have to add standard license because otherwise there is no way to uncheck the EL radio button once it's selected by the customer..

Let's say they are just clicking on EL button for the fun of it, and want to return to standard license.. they can't do it..

Ron

« Reply #30 on: August 31, 2013, 13:42 »
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Ok, makes sense. Got it. I will do that now. I only had 2 ELs set up to test the waters. So I need to set the SL at 0 and then the EL at whatever? THat makes sense right?

Maybe the buttons need to be configured that the buyer can toggle instead of being stuck with a choice.

« Reply #31 on: August 31, 2013, 14:02 »
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I just wanted to say that the current versions of Symbiostock and the premium plugin are really great.
And with the features the premium plugin provides, I have no doubt that it will pay for itself in no time. Collections, the advanced search, licenses, batch editing - all fantastic and very useful tools making the Symbiostock website better for both, the owner and the potential buyer.
And BTW, for people who think about joining the Symbiostock network, I would really suggest to purchase the premium plugin from the beginning (maybe after testing the general Symbiostock features with a few images). It really makes things easier and you can set up your own system (with different licenses and collections) from the start. It'll be more work when you do it much later.

Many thanks to Leo for a fantastic job done.

Ron

« Reply #32 on: August 31, 2013, 14:05 »
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Yeah, works like a charm. Batch editor works good to. Got the licenses sorted now. Just need to write some instructions for the buyers how to toggle. Etc.

Just, how can I select all images in the batch editor at once? Can I get all my images to show up in one go?

Leo Blanchette

« Reply #33 on: August 31, 2013, 14:09 »
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Yeah, works like a charm. Batch editor works good to. Got the licenses sorted now. Just need to write some instructions for the buyers how to toggle. Etc.

Just, how can I select all images in the batch editor at once? Can I get all my images to show up in one go?

Thanks guys.

Just click the big counter number. It will select/deselect everything on that panel.

« Reply #34 on: August 31, 2013, 14:12 »
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I would simply do the theme update inside WP admin area. Then activate a standard WP theme (I usually use Twenty Eleven), then re-activate the current (2.6.4) Symbiostock theme and then activate your child theme....

Is it required - or even, does it have any effect - to activate the updates to the basic Symbiostock theme after updating to a new version? I'm using Clean Theme 2.0 and so I update the underlying Symbiostock theme but don't do anything else (after the first time where I saw that Activating it replaced CleanTheme as my current theme and I then had to Activate that again).

I did a little search on WordPress's help and tutorials and couldn't find anything.

Ron

« Reply #35 on: August 31, 2013, 14:13 »
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Yeah, works like a charm. Batch editor works good to. Got the licenses sorted now. Just need to write some instructions for the buyers how to toggle. Etc.

Just, how can I select all images in the batch editor at once? Can I get all my images to show up in one go?

Thanks guys.

Just click the big counter number. It will select/deselect everything on that panel.

Yeah, but how do I get all my images to pull up? I can only select categories, or do a search. I want to see all my 977 images at once and edit them.

Thanks.

« Reply #36 on: August 31, 2013, 14:22 »
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977 images won't process all at once..

« Reply #37 on: August 31, 2013, 14:24 »
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but you can get more than 48 by changing the number to the left of the search button

Leo Blanchette

« Reply #38 on: August 31, 2013, 14:26 »
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Blank symbiocard issue is fixed now :D

I think only cascoly could appreciate how funny this is -

for some reason I was using a "strip quotes" function to sanitize the csv file. Thats probably the dumbest coding mistake I've made to date. Oh well, fixed now.

Ron

« Reply #39 on: August 31, 2013, 14:27 »
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I know, but how do I get ALL my images to pull up? I can only get a portion up, by either searching for a keyword, or choosing a category, but I want ALL my images to show up, not a portion.
but you can get more than 48 by changing the number to the left of the search button

Leo Blanchette

« Reply #40 on: August 31, 2013, 14:28 »
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I was thinking of putting in an ALL images feature, but keeping in mind most of us have thousands of images...I didn't seem practical at the time.

Ron

« Reply #41 on: August 31, 2013, 14:31 »
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I was thinking of putting in an ALL images feature, but keeping in mind most of us have thousands of images...I didn't seem practical at the time.
so thats not possible now? Ok, thanks.

« Reply #42 on: August 31, 2013, 14:34 »
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I was thinking of putting in an ALL images feature, but keeping in mind most of us have thousands of images...I didn't seem practical at the time.

Leo as I don't like categories all my images are in 2 categories and that makes it impossible to process..

People not using categories will have hard time processing.. is it possible that you split the results in pages so I don't get 800 + images when I click on any given category..

« Reply #43 on: August 31, 2013, 15:11 »
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Blank symbiocard issue is fixed now :D

I think only cascoly could appreciate how funny this is -

for some reason I was using a "strip quotes" function to sanitize the csv file. Thats probably the dumbest coding mistake I've made to date. Oh well, fixed now.

Do we need to do something to get it to show up or will it appear after a future update?

On a side note re: stability - I'm hosted on Blue Host, using the latest WP version (3.6?) and Symbiostock 2.6.4 and the standard child theme.  Everything seems stable for me.  Test purchase worked as expected and image moved to download area.  Everything is stable at this point.

Next steps are to upgrade the site to Amanda's child theme and Leo's premium plug in. 

« Reply #44 on: August 31, 2013, 15:12 »
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Blank symbiocard issue is fixed now :D

I think only cascoly could appreciate how funny this is -

for some reason I was using a "strip quotes" function to sanitize the csv file. Thats probably the dumbest coding mistake I've made to date. Oh well, fixed now.

always told you to stick to xml!

« Reply #45 on: August 31, 2013, 15:15 »
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Really? People are still having issues. Can you define what the definition of stable in this context is?

Ron

« Reply #46 on: August 31, 2013, 15:18 »
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I have not encountered one issue in my upgrade from 2.5.5 to 2.6.4 with pro, it all works fine, thus stable. I say this because I have a very basic site, without any custom stuff, so straight from the box, Symbiostock Pro is stable.

Leo Blanchette

« Reply #47 on: August 31, 2013, 15:20 »
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Really? People are still having issues. Can you define what the definition of stable in this context is?


In software? Technically:

http://bitdepth.thomasrutter.com/2010/04/02/stable-vs-stable-what-stable-means-in-software/

But to say no problems for 95 people? If 3 or 4 have problems, we continue to address them. If 10 have problems (bugs, not unfulfilled wishes) we address those and consider that things might not be working out right on a larger scale.

Its a finicky thing but we're making progress. For instance today I've solved 2 named issues. The purchase issue on your site is a real puzzle - the thing that gets me is that if a sandbox purchase works, a "real" one should work too. Which leads me to think its a paypal (or your account) issue but I'm not jumping to conclusions. I've been on this all morning btw just to make sure I leave no stone unturned. :D

« Reply #48 on: August 31, 2013, 15:20 »
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I have not encountered one issue in my upgrade from 2.5.5 to 2.6.4 with pro, it all works fine, thus stable. I say this because I have a very basic site, without any custom stuff, so straight from the box, Symbiostock Pro is stable.

OK, so you really mean, stable for you. I think it's fair to say it's stable for most people. But there are some others besides me that have been having issues.  :)

« Reply #49 on: August 31, 2013, 15:24 »
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Its a finicky thing but we're making progress. For instance today I've solved 2 named issues. The purchase issue on your site is a real puzzle - the thing that gets me is that if a sandbox purchase works, a "real" one should work too. Which leads me to think its a paypal (or your account) issue but I'm not jumping to conclusions. I've been on this all morning btw just to make sure I leave no stone unturned. :D

So are the purchases you make not going to the download area for you either? Not sure how it can be a Paypal or my account issue, it worked on 2.5.6, then didnt on 2.6.0.

If the issue can't be resolved, I can just roll back to 2.5.6 where it did work. I notice jeanclicac rolled back to 2.5.5.


 

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