MicrostockGroup Sponsors


Author Topic: Just had a sale, buyer can't download file - help!  (Read 9274 times)

0 Members and 1 Guest are viewing this topic.

EmberMike

« Reply #25 on: July 21, 2013, 21:43 »
0
Thanks for all of the suggestions, guys, but nothing is working. And somehow in all of this my Featured Images on the homepage are now gone.

I installed the Cart Manager plugin, and it's not showing any recent transactions. It shows the very first test transaction I made weeks ago, and that's it. Not the test purchases I made tonight, and not the buyer purchase from this morning.

I'm giving up for tonight, will dig back into it in the morning. I'm open to any other suggestions. Not sure what to do at this point.
« Last Edit: July 21, 2013, 21:45 by EmberMike »


Leo Blanchette

« Reply #26 on: July 21, 2013, 22:05 »
0
This is strange. Make me admin account?

EmberMike

« Reply #27 on: July 21, 2013, 22:11 »
0
This is strange. Make me admin account?

Just sent you the login info.

Thanks for taking a look at this.

Leo Blanchette

« Reply #28 on: July 22, 2013, 02:54 »
0
Thanks for waiting. I checked everything out.

I'd turn off the bad-behavior plugin for now.

These are the settings I have to allow sales (and tests) to go through:

Code: [Select]
[url]https://www.paypal.com/[/url]
ipn.sandbox.paypal.com
notify.paypal.com
66.211.170.66

Bad behavior plugin is needed when your getting hammered with 20k spam attacks an hour, which was where I was when my server melted. In the meantime, you can live without it. It takes some tweaking and you should do some test sales before you leave it.

It does its job well, but sometimes too well!

Here's what I had found initially on the subject: https://totalwebservices.net/cms/bad-behavior-plugin-blocks-paypal-ipn/

« Reply #29 on: July 22, 2013, 05:45 »
0
You can install reveal ID pluggin that would be give ID for all the images that you can see under all images. I think this should give correct ID

This may work too - go to your Symbiostock management area of the dashboard and select the marketing tab.  Down at the bottom is an option to download a CSV file of your images.  The first column is the image ID number and the URL is listed too.

Both of those are very helpful tips. We may all be in this situation soon/someday, so thanks in advance for providing a little more savvy.

Nikd90, can you tell us the name of that plugin? Is it simply "Reveal ID" or something else?
Martha, it is "reveal id". Just do a search on install pluggin. You will get it. It gives ID for all your pages, categories etc.

EmberMike

« Reply #30 on: July 22, 2013, 06:26 »
0
Thanks for waiting. I checked everything out.

I'd turn off the bad-behavior plugin for now...

That did it, Leo. Just ran a test purchase and it went through perfectly.

Thanks for your help!



 

Related Topics

  Subject / Started by Replies Last post
2 Replies
4840 Views
Last post April 08, 2011, 03:44
by leaf
7 Replies
3015 Views
Last post May 25, 2012, 14:25
by Pixart
1 Replies
2951 Views
Last post June 10, 2012, 04:15
by weim76
4 Replies
3658 Views
Last post December 06, 2013, 07:46
by mtkang
9 Replies
2811 Views
Last post November 19, 2016, 15:34
by DallasP

Sponsors

Mega Bundle of 5,900+ Professional Lightroom Presets

Microstock Poll Results

Sponsors