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Microstock Photography Forum - General => Symbiostock => Symbiostock - Technical Support => Topic started by: ciscoguyinkc on December 02, 2013, 17:07

Title: No Preview Images on Order Page or Info Page
Post by: ciscoguyinkc on December 02, 2013, 17:07

Hello everyone.  I've actually tried this installation on Godaddy, and no Bluehost.  Both installations are doing the same thing...

Everything looks fine until I click an image to purchase, or to view the info (clicking the little PLUS sign in the upper Left hand corner of the image.)  When I get to that page, all I see is a little rectangle where the image should be, with the title of the image, with a hyperlink to the order page.  Am I missing something in my install/config?  I checked the obvious (permissions on the watermark and script, etc.

Thanks,
Tim

Title: Re: No Preview Images on Order Page or Info Page
Post by: Leo Blanchette on December 02, 2013, 17:13

Usually that is simply having to do with upping memory in the php.ini (if you go to www.symbiostock.org (http://www.symbiostock.org) community area we can help you through it)

Title: Re: No Preview Images on Order Page or Info Page
Post by: ciscoguyinkc on December 02, 2013, 17:22

I already confirmed that it's set to 128 MB in the php.ini.  I'll post this at the community though and we'll see whats next.

Thanks Leo!
Tim

Title: Re: No Preview Images on Order Page or Info Page
Post by: Leo Blanchette on December 02, 2013, 19:47

One more thing - verify your watermark image is set up properly. Simply check the "watermark image" field - copy the URL into your browser - if you get a 404 thats definitely the problem.

I'd like to put in some more validation for that, but that can trip people up as well.

Title: Re: No Preview Images on Order Page or Info Page
Post by: leaf on December 03, 2013, 01:21

Even if the URL is correct just change the watermark to something else and upload a new image.  That is what worked for me.

My image preview pages were not showing an image.  The (default) watermark had a correct link.  I had seen that it was a problem in some other threads so I just created a quick watermark myself and uploaded it.  Then uploaded some new test images and yep - that fixed it.

Title: Re: No Preview Images on Order Page or Info Page
Post by: Leo Blanchette on December 03, 2013, 04:28

Quote from: leaf on December 03, 2013, 01:21

Even if the URL is correct just change the watermark to something else and upload a new image.  That is what worked for me.

My image preview pages were not showing an image.  The (default) watermark had a correct link.  I had seen that it was a problem in some other threads so I just created a quick watermark myself and uploaded it.  Then uploaded some new test images and yep - that fixed it.

Woa - when did you get a Symbio site?!  :o

Title: Re: No Preview Images on Order Page or Info Page
Post by: leaf on December 03, 2013, 04:29

Quote from: Leo on December 03, 2013, 04:28

Quote from: leaf on December 03, 2013, 01:21

Even if the URL is correct just change the watermark to something else and upload a new image.  That is what worked for me.

My image preview pages were not showing an image.  The (default) watermark had a correct link.  I had seen that it was a problem in some other threads so I just created a quick watermark myself and uploaded it.  Then uploaded some new test images and yep - that fixed it.

Woa - when did you get a Symbio site?!  :o

I started last month or so.  I don't have it running yet really.  Just 5 images on it to test things out.  I'm hoping to finish it this month or next.