Author Topic: Receiving Error: Cannot find watermark at location... (Read 4653 times)

GeoPappas · « **on:** July 10, 2013, 16:09 »

I uploaded one image and everything worked fine.

Then I tried to upload four more images and I am now receiving the following error when I try to process the images:

Quote

Cannot find watermark at location: /home/content/23/11422623/html/wp-content/themes/symbiostock/inc/classes/image-processor/symbiostock-watermark.png< ... Please check that you entered it correctly in your Settings Area. Default watermark used.

FYI: I have not changed anything about the watermark (yet).

Please advise...

Amanda_K · « **Reply #1 on:** July 10, 2013, 16:29 »

If you go into your Symbiostock > Settings tab, what does the url say for your watermark image? Also can you tell us how you have your site set up (is it in the root or in a directory,) and what host you are on?

GeoPappas · « **Reply #2 on:** July 10, 2013, 16:37 »

Quote from: Amanda_K on July 10, 2013, 16:29

If you go into your Symbiostock > Settings tab, what does the url say for your watermark image?

It is the default that was setup by WordPress/Symbiostock:

http://<<domain name>>/wp-content/themes/symbiostock/inc/classes/image-processor/symbiostock-watermark.png

Quote from: Amanda_K on July 10, 2013, 16:29

Also can you tell us how you have your site set up (is it in the root or in a directory,)...?

WordPress was setup in the root (the default).

Quote from: Amanda_K on July 10, 2013, 16:29

...what host you are on?

GoDaddy

cathyslife · « **Reply #3 on:** July 10, 2013, 16:50 »

Amanda_K · « **Reply #4 on:** July 10, 2013, 17:14 »

The first thing I would check is if the file actually exists at wp-content/themes/symbiostock/inc/classes/image-processor/symbiostock-watermark.png ( it would be really strange if it didn't, just making sure!)

Second, I would try uploading your own watermark or even just a placeholder to test a few uploads and see if that works.

Just out of curiosity, was the first image you uploaded smaller than the ones that didn't work?

GeoPappas · « **Reply #5 on:** July 10, 2013, 17:32 »

Quote from: Amanda_K on July 10, 2013, 17:14

The first thing I would check is if the file actually exists at wp-content/themes/symbiostock/inc/classes/image-processor/symbiostock-watermark.png ( it would be really strange if it didn't, just making sure!)

Yes, it exists.

Quote from: Amanda_K on July 10, 2013, 17:14

Second, I would try uploading your own watermark or even just a placeholder to test a few uploads and see if that works.

I will give that a try.

Quote from: Amanda_K on July 10, 2013, 17:14

Just out of curiosity, was the first image you uploaded smaller than the ones that didn't work?

The first image was 867 KB. The next four images were 764 KB, 967 KB, and 967 KB.

All were JPGs.

cascoly · « **Reply #6 on:** July 10, 2013, 17:36 »

Quote from: GeoPappas on July 10, 2013, 17:32

Quote from: Amanda_K on July 10, 2013, 17:14
The first thing I would check is if the file actually exists at wp-content/themes/symbiostock/inc/classes/image-processor/symbiostock-watermark.png ( it would be really strange if it didn't, just making sure!)

Yes, it exists.

Quote from: Amanda_K on July 10, 2013, 17:14
Second, I would try uploading your own watermark or even just a placeholder to test a few uploads and see if that works.

I will give that a try.

Quote from: Amanda_K on July 10, 2013, 17:14
Just out of curiosity, was the first image you uploaded smaller than the ones that didn't work?

The first image was 867 KB. The next four images were 764 KB, 967 KB, and 967 KB.

All were JPGs.

what's your site? we can look at your symbiocard and other files to detect some problems

GeoPappas · « **Reply #7 on:** July 10, 2013, 17:43 »

Quote from: cascoly on July 10, 2013, 17:36

what's your site? we can look at your symbiocard and other files to detect some problems

shazamimages.com

Please note that I just started this today and don't have much of anything going yet. I was hoping to upload a dozen or so images and then start to fine tune the web site over the next few days.

I have uploaded six (6) images, but only the first one shows up when you hit the Search button.

What and where is the symbiocard?

cathyslife · « **Reply #8 on:** July 10, 2013, 18:11 »

I didn't want to hijack GeoPappas' thread so I moved my post to a different thread. Sorry GeoPappas.

Leo Blanchette · « **Reply #9 on:** July 10, 2013, 18:34 »

Just checking in quickly.

Can you give me an admin access to your site? Then I can verify all is well.

Generally if its there it should be found. Godaddy in the beginning gave me watermark problems, but since then I'm quite sure they've all been fixed by some code additions I made directly with Goaddy in mind. Who knows - you may have discovered a new issue

I won't know unless I see it though

cascoly · « **Reply #10 on:** July 10, 2013, 19:31 »

Quote from: GeoPappas on July 10, 2013, 17:43

Quote from: cascoly on July 10, 2013, 17:36
what's your site? we can look at your symbiocard and other files to detect some problems

shazamimages.com

Please note that I just started this today and don't have much of anything going yet. I was hoping to upload a dozen or so images and then start to fine tune the web site over the next few days.

I have uploaded six (6) images, but only the first one shows up when you hit the Search button.

What and where is the symbiocard?

you can see it at http://shazamimages.com/symbiocard.xml

you don't have the network enabled (which is fine while you're starting) so some info doesn't show up. you also need to add your author info from the symbiostock area in dashboard

steve

GeoPappas · « **Reply #11 on:** July 11, 2013, 06:13 »

Quote from: Leo on July 10, 2013, 18:34

Can you give me an admin access to your site? Then I can verify all is well.

Done, I've sent you a PM with the pertinent info.

I would greatly appreciate if you could check into this as soon as you get a chance, since I would love to get this going soon.

Thanks for all of your hard work.

GeoPappas · « **Reply #12 on:** July 11, 2013, 07:42 »

I went to the Symbiostock -> Settings tab and changed the Watermark Image URL from:

wp-content/themes/symbiostock/inc/classes/image-processor/symbiostock-watermark.png

to:

wp-content/themes/symbiostock/inc/classes/image-processor/symbiostock-watermark.png

This seems to allow images to be Processed or Reprocessed without throwing any errors, but the images still don't show up in searches for some reason.

GeoPappas · « **Reply #13 on:** July 11, 2013, 09:11 »

After a lot of playing around, I have able to figure out how to get the images to appear on the website after a search. I had to go into the image and Publish it.

But I would still appreciate if someone could figure out why I had to change the URL for the watermark (see previous post above) and see if there is something still wrong with my setup.

Kerioak~Christine · « **Reply #14 on:** July 11, 2013, 09:24 »

Have you found the instructions yet on the Help page within Symbiostock or on Amanda's site at http://www.symbiostock.net

GeoPappas · « **Reply #15 on:** July 11, 2013, 10:04 »

Quote from: Tinny on July 11, 2013, 09:24

Have you found the instructions yet on the Help page within Symbiostock or on Amanda's site at http://www.symbiostock.net

I was originally using the Tutorial @ http://www.symbioguides.com/. At the time that was all I knew that existed and I thought that it was the "official" guide. Unfortunately, the tutorial doesn't go the whole way - it doesn't include (yet) a lot of things, such as how to upload images, setup PayPal, etc. So this led to my first issue: On the same site, I found a Knowledge Base article titled "Adding Images to WordPress" (http://www.symbioguides.com/knowledgebase/adding-images-to-wordpress/). So I followed the article and tried to upload a few images, but it didn't seem to work (since I couldn't search for the images later). Little did I know that this was for adding images (logos, headers, etc) to customize your website and not for uploading images to sell. So I wasted a few hours on that.

I then stumbled upon the "Symbiostock" and "Royalty Free Images" menu items from the Symbiostock theme and saw that there was an Upload Images there. So I started to play around with that, and that is when I ran into the errors in this thread.

I have since found "Symbiostock Help" tab within the "Symbiostock" theme menu item and have started to read that.

So, it has been a bit of a rough start, but I understand that this is still in the beginning phases and understand.

It would be good if someone could post a thread with all of the resources for newbies and sticky it to the top of one of the forums.

plrang · « **Reply #16 on:** July 11, 2013, 10:06 »

@GeoPappas

Upload your watermark image through the MEDIA UPLOADER in Wordpress

yoursite....com/wp-admin/media-new.php

then you can get the right URL from that MEDIA page, which will look like this

http://stock.imagerion.com/wp-content/uploads/2013/05/rang-logo-1-522-transp1.png

Check it out in your browser to confirm it works and put that URL in [Watermark Image] field on Symbiostock Settings page.

Nothing more to do.
Wordpress sometimes may not see the image in other folders due some file permissions etc.

GeoPappas · « **Reply #17 on:** July 11, 2013, 10:40 »

Quote from: plrang on July 11, 2013, 10:06

Upload your watermark image through the MEDIA UPLOADER in Wordpress

My issue wasn't with a custom watermark that I uploaded, but with the default watermark installed by the standard installation.

But thanks for the info.

Kerioak~Christine · « **Reply #18 on:** July 11, 2013, 10:42 »

You are doing things a little back to front to many of us, as I think most people get the site sorted (Eula, layout, logo, watermark logo etc) before they start on uploading images

There is no "official" tutorial as such, Amanda and I have each done one in our own ways and both are always under review as new items come up as we are learning (well I am) as we go as well.

GeoPappas · « **Reply #19 on:** July 11, 2013, 12:24 »

Quote from: Tinny on July 11, 2013, 10:42

You are doing things a little back to front to many of us, as I think most people get the site sorted (Eula, layout, logo, watermark logo etc) before they start on uploading images

Thanks.

I wasn't planning on uploading all of my images. I just wanted to upload about a handful to see how things worked and to see if I thought that Symbiostock would work for me and be worth the effort of doing all of that other stuff (EULA, watermark, logo, layout, etc), which takes a bit of time.

Leo Blanchette · « **Reply #20 on:** July 11, 2013, 14:37 »

Your all set. When I looked at your settings you had plugged in the *file path* but you simply need to put in the HTTP address.

So simply upload your watermark to Wordpress's media area, then click on the "edit" link of that particular file, and copy the HTTP address it gives you. Paste that in and your all set.

GeoPappas · « **Reply #21 on:** July 11, 2013, 18:57 »

Quote from: Leo on July 11, 2013, 14:37

Your all set. When I looked at your settings you had plugged in the *file path* but you simply need to put in the HTTP address.

Leo:

When I received the errors yesterday, I originally had the HTTP address in there (as it was the default).

I changed it to the file path this morning and it started working, so I left it like that so I could continue to work on the website without gettings errors.

I describe this in more detail in the thread above.

But I notice that you must have put in the HTTP address and everything seems fine now, so I can't explain why it wasn't working before.

Thanks for helping.

cidepix · « **Reply #22 on:** July 31, 2013, 13:14 »

having exactly the same issue out of nowhere..

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Author Topic: Receiving Error: Cannot find watermark at location... (Read 4653 times)

GeoPappas

Amanda_K

GeoPappas

cathyslife

Amanda_K

GeoPappas

cascoly

GeoPappas

cathyslife

Leo Blanchette

cascoly

GeoPappas

GeoPappas

GeoPappas

Kerioak~Christine

GeoPappas

plrang

GeoPappas

Kerioak~Christine

GeoPappas

Leo Blanchette

GeoPappas

cidepix

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