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Poll

Is PayPal Working for you?

PayPal IS Working
7 (63.6%)
PayPal is NOT Working
4 (36.4%)

Total Members Voted: 7

Voting closed: April 11, 2013, 16:00

Author Topic: Setting up PayPal  (Read 15646 times)

0 Members and 1 Guest are viewing this topic.

Leo Blanchette

« Reply #100 on: April 05, 2013, 17:58 »
0
ok, finally got around to testing paypal

tried first using the test but that sent me to the paypal sandbox & I didn't want yto go thru thae paypal setup again

so, tried it live with a different user & paypal acct

all went okl:
entered paypal, accepted amt, paypal processed
paypal sent buyer an email, and seller a notice of payment, but the buyer notices were in my spam folder (not junk email) so I have to log on to the server to find them

--- but then:
*no further info - no thank you, no info on where/how to download

* the customer thank you email didn't appear - either within the paypal message or as a separate email
*also, it returned me to the Customer Licence and File Management Area (still would like to have a better desc for ordinary buyers)  and showed my shopping cart -- it still had the image I had bought,  with no indication it had been paid for - shouldn't this be zeroed out?



* can we find out why these go to spam?  otherwise we will be having a lot of customer service to do helping people find their info & downloads
* can we designate another return page

At this time if the paypal purchase doesn't complete, it will not send emails. Paypal sends its own email, but the theme sends a thank you email. If paypal ends up in spam...well, I dunno why.

So the question is why didn't it go through?


Leo Blanchette

« Reply #101 on: April 05, 2013, 18:00 »
0
Checking into it now.

In the meantime, people should reply to this whether or not paypal is working. If it works on my side, I assume all is good. I'm surprised to hear a problem.

Leo Blanchette

« Reply #102 on: April 05, 2013, 18:11 »
0
I just did a test-purchase live on my site. I made $1.00 from myself! Strangely though it did not redirect back. Everything else worked as expected though.



Leo Blanchette

« Reply #103 on: April 05, 2013, 18:13 »
0
The "return" variable is working. It might be that in your profile in paypal you simply have to enable the return to work.

« Reply #104 on: April 05, 2013, 18:16 »
0
Just did a purchase through the sandbox, worked perfectly. The only funny was that a Large purchase overrode the download link for a previous purchase of the same file in Medium.

« Reply #105 on: April 06, 2013, 02:48 »
0
Just did a purchase through the sandbox, worked perfectly. The only funny was that a Large purchase overrode the download link for a previous purchase of the same file in Medium.

Less funny may be, when small image overrides large, I tested it too :)
And sometimes paypal informs site about transaction with some delay, so quick return to shop displays license page with items in cart (refreshing after a while already show empty cart and purchased files below). It may be confusing for customer.

Leo Blanchette

« Reply #106 on: April 06, 2013, 03:39 »
0
Just did a purchase through the sandbox, worked perfectly. The only funny was that a Large purchase overrode the download link for a previous purchase of the same file in Medium.

Less funny may be, when small image overrides large, I tested it too :)
And sometimes paypal informs site about transaction with some delay, so quick return to shop displays license page with items in cart (refreshing after a while already show empty cart and purchased files below). It may be confusing for customer.

Thanks for keeping me posted on all these little quirks. I can build in a fix for that. Just remind me later :D.

« Reply #107 on: April 06, 2013, 15:54 »
0
I started setting up a sandbox account and said screw it. I just went to live paypal, set one of my images to .02 (I am CHEAP!) and successfully purchased the image. I have a couple of things I would like to change though and not sure how to do it. After I successfully paid on Paypal, I looked for a link to get back to the License page. The only link there said Return to c underscore blah blah blah at yahoo.com, which is my personal email address, which is my paypal account email. Is there a way to change that to Download License Now or Download Your Image Now or something like that so the buyer knows that's what will take them back to the Download Page?

Also my End User License Agreement link on the Customer License and File Management Area is not going to that page. Is that something I can fix and if yes, where?

In the Thank You email, the End User License Agreement does work either. I'm sure those are my fault because I've redone those pages a number of times, but how can I fix?

I have some suggestions which I will post in the Suggestions area.

I will also read through this section again, in case the above questions have been answered. Ill read the bugs thread too.

Other than that --- WAA HOO! Works great Leo.

edit: when I purchase a large image of the same image that I purchased as small, the small image doesnt show in the area any more. I think this was mentioned already. Should all images a customer buys be in there for a period of time, or do they disappear after awhile?

Also, I am getting two thank you for purchasing emails.
« Last Edit: April 06, 2013, 16:13 by cclapper »

« Reply #108 on: April 06, 2013, 21:30 »
0
the bigger problem is the shopping cart not getting cleared after a sale -- if someone buys 2 images, then comes back & tries to buy 2 more, their shopping cart will still show 4.  buyers shouldn't have  to clear this out

re paypal in general I discovered that I had never set up a 'return' page - didn't know I needed to;  we're not in Hawaii, so i'll test this after returning from a last ski trip to whistler late next week
 

Leo Blanchette

« Reply #109 on: April 06, 2013, 21:35 »
+1
Thanks for keeping me posted on the quirks. We will get there. The shopping cart should clear, but it might be the delay in paypal communicating with the site. once I'm back full-on I'll make that my first priority. customer/sale/money/give-product is always first priority :D

« Reply #110 on: April 06, 2013, 21:40 »
0

Also, I am getting two thank you for purchasing emails.


One is for the purchaser, the other is a copy to the supplier. If they both have the same address...

« Reply #111 on: April 07, 2013, 10:48 »
0

Also, I am getting two thank you for purchasing emails.


One is for the purchaser, the other is a copy to the supplier. If they both have the same address...

I'm using two different email addresses but they both come to my Outlook account, so I see what you mean. If someone else were buying, I wouldn't see both. Makes sense. Thanks for clarifying.  :)

THP Creative

  • THP Creative

« Reply #112 on: April 10, 2013, 21:53 »
0
What return page have people been using from Paypal? Have you created a new "Thanks for purchasing" type page?

« Reply #113 on: April 16, 2013, 19:58 »
0
paypal is working  much better:
as buyer-me i select a bloggee image for $1 and pay thru paypal
   

the paypal transaction works & seller-me gets the proper notice that a purchase was made.   i have paypal return set up to

http://cascoly-images.com/pix/your-paypal-transaction/

but it doesnt go there. instead it sends buyer-me the thank you email & but returns buyer-me to
'Customer Licence and File Management Area'
and item is still in my cart - and no info about how to download it.

is there something else that needs to be set up here?

Leo Blanchette

« Reply #114 on: April 16, 2013, 20:02 »
0
Last update should have directions - but its not going through. Since you put it on my mind, I'll fix it right now. I'm simultaniously working on a few issues now.

Out of curiosity - go back to your cart - refresh browser - is it there?

« Reply #115 on: April 16, 2013, 21:30 »
0
Last update should have directions - but its not going through. Since you put it on my mind, I'll fix it right now. I'm simultaniously working on a few issues now.

Out of curiosity - go back to your cart - refresh browser - is it there?

yep, still there when I log back in, and refresh cart also; and  no link to any instructions for download.  will try new version tomorrow

Leo Blanchette

« Reply #116 on: April 16, 2013, 21:31 »
0
I'm not sure new version will help you! I have to go check out your site. In the meantime, I have to rush up today's version due to the error bugs on network (I found it) so can't expect people to wait. Be on your site soon though.

quailrunphoto

« Reply #117 on: April 27, 2013, 02:43 »
0
I have been reading thru this blog and find the quick turn around time on problems and fixes to be good.  I have gotten to the point on the design of my site that I need to setup PayPal.  I have created two accounts in PayPal, A for the seller and B for the buyer.  As a buyer (B) when I get to the shopping cart on my Symbiostock web site, the system requires a PayPal user email and password.  I input the user information for (B) the buyer, but it pops back with the message that "Please check your email address and password and try again"

I have verified the email and password several times by directly logging into PayPal.  I have setup the Symbiostock payment processing for Sandbox and used the url of http://quailrunphoto.com/wp-content/themes/symbiostock/ipn/paypal_ipn.php.  The PayPal email is set to my web sites email of [email protected].  The PayPal account for the seller IPN url is also http://quailrunphoto.com/wp-content/themes/symbiostock/ipn/paypal_ipn.php.

Any suggestions as to how to get this working will be most appreciated.

« Reply #118 on: April 27, 2013, 06:54 »
0
I have been reading thru this blog and find the quick turn around time on problems and fixes to be good.  I have gotten to the point on the design of my site that I need to setup PayPal.  I have created two accounts in PayPal, A for the seller and B for the buyer.  As a buyer (B) when I get to the shopping cart on my Symbiostock web site, the system requires a PayPal user email and password.  I input the user information for (B) the buyer, but it pops back with the message that "Please check your email address and password and try again"

I have verified the email and password several times by directly logging into PayPal.  I have setup the Symbiostock payment processing for Sandbox and used the url of http://quailrunphoto.com/wp-content/themes/symbiostock/ipn/paypal_ipn.php.  The PayPal email is set to my web sites email of [email protected].  The PayPal account for the seller IPN url is also http://quailrunphoto.com/wp-content/themes/symbiostock/ipn/paypal_ipn.php.

Any suggestions as to how to get this working will be most appreciated.


I never could get it to work correctly using sandbox, so I just went live and it worked like a charm.

On the Symbiostock page, did you enter your Paypal email address in the space above the IPN? I forgot to do that once and it gave me fits (for good reason). Someone mentioned to me that paypal won't let you pay yourself, so I had to use a different credit card than the one connected to my paypal account. In other words, my debit card is the card tied to my paypal account where my incoming payments get transferred to. I had to use a different Amex credit card to pay with, I couldnt use the debit card.

Just a couple of things I've had issues with, hope it helps.

quailrunphoto

« Reply #119 on: April 28, 2013, 01:32 »
0
Well I think I figured it out.  I had a setting wrong in the PayPal Sandbox.  Once I corrected that, everything processed correctly.  Now I will have to work up the courage to move it into live :-\

« Reply #120 on: May 03, 2013, 18:33 »
0
i'm getting all the expected emails now, and get returned to the license page & says
 
---
Items still in your cart, and not in your download area?
 Wait a few seconds and refresh the page. Sometimes paypal takes a few minutes to notify us. If you still have problems, please contact us.
---
 but never does update, and doesn't give any instructions on where or how to download.  what is supposed to happen here?  the paypal transactions themselves have all worked fine

Leo Blanchette

« Reply #121 on: May 03, 2013, 18:35 »
0
You mean its not giving you the files at all?

« Reply #122 on: May 04, 2013, 01:09 »
0
Try clicking on the link in the email, that was how I got it to update when indid a test purchase the other day.  Assumed I had not given the site long enough when that happened

« Reply #123 on: May 04, 2013, 08:38 »
0
Try clicking on the link in the email, that was how I got it to update when indid a test purchase the other day.  Assumed I had not given the site long enough when that happened
that may be part of the problem - I get no link

and there's no 'download area' in my buyer's sym session

« Reply #124 on: May 04, 2013, 08:50 »
0
Try clicking on the link in the email, that was how I got it to update when indid a test purchase the other day.  Assumed I had not given the site long enough when that happened
that may be part of the problem - I get no link

and there's no 'download area' in my buyer's sym session

I just made a test purchase on May 2 and here is the email i got with a link. But when I was in paypal, after the purchase was complete, on the right col of the paypal window, there was a link back to the customer license/download area, but it says something like "return to c underscore clapper at blankety blank dot com, which is my email. I wish it would say something like "click here to return to download area" or something like that, instead of my email. I don't know if that will be clear to the buyer.

When I got back to the customer license area, my image was there to download.

Your email doesn't look like the one I've attached?


 

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