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Microstock Photography Forum - General => Symbiostock => Symbiostock - Technical Support => Topic started by: Kerioak~Christine on August 28, 2013, 10:35

Title: Stockabily causing a problem on my site ?? FIXED
Post by: Kerioak~Christine on August 28, 2013, 10:35
Symbiostock 2.5.7 (I think)

I have a message at the bottom of my site pages that reads:


string(739) "
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
Apache Server at stockabily.com Port 80
"


Could anyone else check this please to see if they see the same thing, then I will (temporarily) block Jean and see if it goes away
Title: Re: Stockabily causing a problem on my site ??
Post by: ShazamImages on August 28, 2013, 10:38
Could anyone else check this please to see if they see the same thing...

Yes, I see the 500 error as well.
Title: Re: Stockabily causing a problem on my site ??
Post by: Kerioak~Christine on August 28, 2013, 11:02
I have removed Jean from my network and disabled the sites on the marketing page (where the number of other sites has just dropped from 77 to 16)  and the error message has disappeared.

How/why would a problem with someone else's site affect mine ?
Title: Re: Stockabily causing a problem on my site ??
Post by: jeancliclac on August 28, 2013, 11:10
My both sites have crashed and I dont know hoe this could interact with the ones of you having me in their Network (apart my Pictures not poping up).
Feel free to delete me from you Network! Leo is helping in solving the issues (this happened installing the Premium version).
I'm sorry for this, but I have no clue about how this happened!
Jean
Title: Re: Stockabily causing a problem on my site ??
Post by: Kerioak~Christine on August 28, 2013, 11:14
Hi Jean
No problem, will add you back as soon as you are sorted - can you let me know in case I miss it?

Title: Re: Stockabily causing a problem on my site ??
Post by: ajt on August 28, 2013, 11:15
How/why would a problem with someone else's site affect mine ?

Your site (every Symbio site with active network) from time to time fetches symbiocards from network sites, and symbiocard from stockabily is invalid, instead of data, contains that text about server error.
Probably you have installed something (plugin?) that gets some data from symbiocards of your networked sites, to display something on your home page or save to file for statistics, I don't know. It gets weird data and crashes.
Title: Re: Stockabily causing a problem on my site ??
Post by: ajt on August 28, 2013, 11:18
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Title: Re: Stockabily causing a problem on my site ??
Post by: jeancliclac on August 28, 2013, 11:54
Hi Jean
No problem, will add you back as soon as you are sorted - can you let me know in case I miss it?



Thank you Christine, I'll let you know; I hope the problem will be fixed very soon

Jean
Title: Re: Stockabily causing a problem on my site ??
Post by: jeancliclac on August 29, 2013, 10:42
Just want to say that Leo has fixed the problem so my site is live again!
There may be for unstabilities while installing the Premium version, but the present version shouldnt give you who are linked any problem I guess....
Jean

Title: Re: Stockabily causing a problem on my site ??
Post by: cathyslife on August 29, 2013, 10:46
Just want to say that Leo has fixed the problem so my site is live again!
There may be for unstabilities while installing the Premium version, but the present version shouldnt give you who are linked any problem I guess....
Jean
I added you back in last night and did a search on my site, and your images appeared, as before. So hopefully it is all ironed out.
Title: Re: Stockabily causing a problem on my site ??
Post by: Kerioak~Christine on August 29, 2013, 10:49
I have just added you back Jean
Title: Re: Stockabily causing a problem on my site ??
Post by: jeancliclac on August 29, 2013, 11:26
Thank you Cathy and Christine!
Jean
Title: Re: Stockabily causing a problem on my site ??
Post by: cathyslife on August 29, 2013, 11:48
Thank you Cathy and Christine!
Jean


No problem!  :)