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Microstock Photography Forum - General => Symbiostock => Symbiostock - Technical Support => Topic started by: Anita Potter on May 27, 2013, 18:20

Title: Where's the large preview?
Post by: Anita Potter on May 27, 2013, 18:20
I uploaded an image to test out how it worked and the thumbnail shows up fine but when you click on it to get to the download page the larger preview isn't there?

Not sure if I missed a step somewhere.  It's the only image there at images.mddu.com

I still have some layout issues but the images are more important at the moment.

Thanks.
Title: Re: Where's the large preview?
Post by: Leo Blanchette on May 27, 2013, 18:54
Typical setup stuff. You have to change your server's memory settings. Sounds like your on default / basic setup.

If go to your process images tab, and click the help subject at the top it gives you some directions on that.
Title: Re: Where's the large preview?
Post by: Anita Potter on May 27, 2013, 19:12
I don't think I can change my servers php.ini file I haven't been able to find it.  Or is it just the wp-config file that I need to edit?

If it's the ini then I have to find somewhere else to do this at.
Title: Re: Where's the large preview?
Post by: cathyslife on May 27, 2013, 19:28
I don't think I can change my servers php.ini file I haven't been able to find it.  Or is it just the wp-config file that I need to edit?

If it's the ini then I have to find somewhere else to do this at.


I think you said you are on blue host...call support and they will set one up for you. ( a php.ini file). Tell them you are processing large image files.
Title: Re: Where's the large preview?
Post by: Anita Potter on May 27, 2013, 19:32
Nope I'm not on Blue Host I'm on a free host at the moment kinda looks like I will have to move hosts but that can't happen until sometime next month *pooh!*
Title: Re: Where's the large preview?
Post by: Anita Potter on May 27, 2013, 21:49
I called the php.ini from another file and the memory limit is set to 64m the max execution time is set to 10 :/  It also does not tell me where the file actually is so I'm pretty sure I do not have access to edit it.

Unless there's a way to trick it by adding some overrides but that might not work either.

I was really looking forward to doing this too  :'(
Title: Re: Where's the large preview?
Post by: Travelling-light on May 27, 2013, 23:00
I called the php.ini from another file and the memory limit is set to 64m the max execution time is set to 10 :/  It also does not tell me where the file actually is so I'm pretty sure I do not have access to edit it.

Unless there's a way to trick it by adding some overrides but that might not work either.

I was really looking forward to doing this too  :'(

Depending on the hosting setup you may be able to set options in your .htaccess file, or create a php.ini in the root directory with just the options you want to set. The syntax differs in each of these methods, but Google is your friend here.
Title: Re: Where's the large preview?
Post by: Anita Potter on May 27, 2013, 23:23
I've been messing with it all night and have come to the conclusion that I can't do it where my site's hosted.  So I'm going to have to wait until next month to get a paid host (course I could pay for hosting there as well at $3.99/month for their standard plan.  I doubt I'd go over 250 gigs worth of traffic a month but I could always upgrade after that.

Course I could just start working on the layout and stuff until I can get that handled.  Like I haven't driven myself insane enough with that today.
Title: Re: Where's the large preview?
Post by: Anita Potter on May 30, 2013, 02:03
I had more time to think about it and think it's the max_execution_time that's messing with things.  I found a bit of code but have no idea where to implement it without messing with the core files.

ini_set('max_execution_time', 600); //600 seconds = 10 minutes (I won't set it that high though)

I keep reading about .htaccess but it's confusing.

Thanks.
Title: Re: Where's the large preview?
Post by: Kerioak~Christine on May 30, 2013, 02:42
Hi Anita

If I understand what you are asking see if post 16 in this thread helps http://www.microstockgroup.com/symbiostock-technical-support/image-upload-issue/ (http://www.microstockgroup.com/symbiostock-technical-support/image-upload-issue/)

That sorted my initial problem (host:  Justhost) out and I mention where I found the file as well - although it does sound as if you know what you are doing so might have tried this already
Title: Re: Where's the large preview?
Post by: cathyslife on May 30, 2013, 06:56
Nope I'm not on Blue Host I'm on a free host at the moment kinda looks like I will have to move hosts but that can't happen until sometime next month *pooh!*


Sorry about that, i remember you were talking of moving to bluehost. So the host you have...do you have a control panel with a file manager, or can you ftp to the server? If you can do either of those things, you might be able to edit files. But if its free hosting, they might not allow that. Just suggestions, you might have already thought of those.
Title: Re: Where's the large preview?
Post by: Anita Potter on May 30, 2013, 12:23
Yeah I'm on shared hosting right now.  The more I keep thinking about it the more I feel I should wait until I can pay for hosting (I know I keep flip flopping).  Where I'm at I can pay month to month and probably will pay for one month to see if that resolves the file processing issues.  If not, then I'll move to bluehost.

@Tinny I have absolutely no access to the php.ini at all looked all over the place and couldn't find it.  Even the place where it says to configure php didn't have anything it that would help.

I know I'm such a pain  :P
Title: Re: Where's the large preview?
Post by: plrang on May 30, 2013, 12:27
@Anita Potter
If you can't find it - just create it in the main wordpress folder maybe ?
Title: Re: Where's the large preview?
Post by: Kerioak~Christine on May 30, 2013, 12:31
Anita - ask your host if you can access and change your php.ini and see what they say, might save you some struggling with your system?
Title: Re: Where's the large preview?
Post by: Anita Potter on May 30, 2013, 13:14
@plrang Tried it didn't work tried a few other things and didn't work either so I'm stuck.

@Tinny looked over at my hosts boards and free plans they won't up the limits.