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Author Topic: Anybody else has a Veer phantom port problem?  (Read 3314 times)

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« on: November 04, 2009, 03:15 »
0
Hi Guys,

Please note, this is NOT a question on image placement in Veer search results of approved images, but rather a port (and its images) not existing despite already having about 600 images approved for a few months.

I was trying out Veer's search to see how far down my images were in the results only to find out that my approved images just didn't exist in their results db.  I've tried using 5-10 keywords from my approved images to narrow down the results and still nothing.  I decided to check my port link to 'view all your images' (http://search.veer.com/artist/505850?view=MP [nofollow]) and there are also no images.

Anybody else faced this issue? Or am i just using Veer (on AJAX steroids) wrongly?  ???



traveler1116

« Reply #1 on: November 04, 2009, 03:18 »
0
Before I deleted all my images there (10), I had waited for a month and had no views and also could not find my images in the search.  The support there was so poor that I decided it wasn't worth working with them, maybe things have changed now but then again maybe not.  After at least 2 months of emails they never ended up transferring my portfolio from SV either although they said they would every time.
« Last Edit: November 04, 2009, 11:08 by traveler1116 »

« Reply #2 on: November 04, 2009, 03:23 »
0
yeah, that sounds strange.  My port seems to be showing up so it doesn't seem to be a site wide problem.

I moved this thread to the Veer section so perhaps one of the Veer guys will see it and comment.

bittersweet

« Reply #3 on: November 04, 2009, 11:02 »
0
The last person who posted a similar complaint had not completed the required tax documents.

« Reply #4 on: November 04, 2009, 14:14 »
0
Hi Guys,

Please note, this is NOT a question on image placement in Veer search results of approved images, but rather a port (and its images) not existing despite already having about 600 images approved for a few months.

I was trying out Veer's search to see how far down my images were in the results only to find out that my approved images just didn't exist in their results db.  I've tried using 5-10 keywords from my approved images to narrow down the results and still nothing.  I decided to check my port link to 'view all your images' (http://search.veer.com/artist/505850?view=MP) and there are also no images.

Anybody else faced this issue? Or am i just using Veer (on AJAX steroids) wrongly?  ???




Hi Kentoh -

It sounds like your account may be on "hold" for some reason or another. As Whatalife mentioned - one common reason for this is incomplete tax documents. Another common one is missing royalty payment information. If this is the case, once the issue is resolved, your content would be up in about 24 hours.

This post has add'l info:
http://ideas.veer.com/group/marketplace/discussions/111

If you PM me your account details I can check on your account in the backend.

- Brian

« Reply #5 on: November 04, 2009, 14:20 »
0
Hi Guys,

Please note, this is NOT a question on image placement in Veer search results of approved images, but rather a port (and its images) not existing despite already having about 600 images approved for a few months.

I was trying out Veer's search to see how far down my images were in the results only to find out that my approved images just didn't exist in their results db.  I've tried using 5-10 keywords from my approved images to narrow down the results and still nothing.  I decided to check my port link to 'view all your images' (http://search.veer.com/artist/505850?view=MP) and there are also no images.

Anybody else faced this issue? Or am i just using Veer (on AJAX steroids) wrongly?  ???




Hi Kentoh -

It sounds like your account may be on "hold" for some reason or another. As Whatalife mentioned - one common reason for this is incomplete tax documents. Another common one is missing royalty payment information. If this is the case, once the issue is resolved, your content would be up in about 24 hours.

This post has add'l info:
http://ideas.veer.com/group/marketplace/discussions/111

If you PM me your account details I can check on your account in the backend.

- Brian



Hi Kentoh -

Nevermind the need to PM your account information - realized you had included the portfolio link above. ;)
 I'll PM you with more information.

- Brian

« Reply #6 on: November 05, 2009, 10:09 »
0
Yup, the tax thing did the trick! I assumed it wasn't an issue as i had a sale in June and thought all was good. Lesson learnt :)

Thanks to all who replied/helped and especially Brian.

Now that my port's visible again, hopefully the sales will come :D



« Reply #7 on: November 05, 2009, 13:10 »
0
Quote
hopefully the sales will come

good luck!


 

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