It was down for me last night and this morning, got a message about them coming back soon.  I tried a couple of times today, and got to their webpage, but the dashboard wouldn't load, just some script database error. Eventually, I was able to view the dashboard page, but it took several times.

it ain�t a 1st

I haven't been able to access the dashboard (other parts of the site work) since last weekend or so. It's really not of much concern as sales are so sluggish there, but I find it rather telling that they leave something broken for so long - and no blog entry or any other indication this matters to them in any way...

I should have waited for your post

It seems to be working again.  It's been sluggish loading the page the last few days.  Hopefully it won't lead to them being sluggish with making payments for those of us who are waiting for it.

I haven't been able to access my Veer Dashboard in almost a week. I've tried from different computers, and even from different networks. If I go to "Workspace", it's fine. But if I click on Dashboard the wheels just spin until I get a Timeout Expired message.

Anyone experiencing similar issues?

Same here, but now it eventually appears. I go for coffee or pick up the guitar.

Things have seemed OK for the last few days, but like Dan, this morning I can't load the dashboard, even with a couple of refreshes.

After the utter debacle of the Alamy partnership I had expected some sort of follow up communication from Veer - via blog, contributor newsletter or here. Then with these outages, I looked for something in the blog. Nada.

Are they just walking away from this - no new development or fixes and just let things chug along hoping to pull in a little more cash from their investment? I stopped uploading when the Alamy thing happened and haven't restarted - waiting for some sort of statement of where they're going with partnerships (and our royalties on such deals).

I periodically get a burst of optimism about Veer - that perhaps it has a future as a top middle tier site. Not feeling that right now.

Are they hosting on a usb stick? Who took it out?

I'm having issues in Firefox, too.

On a fast ADSL2+ connection I can wait around a minute for the dashboard page to show up most days. Sometimes longer. It's amazing how slow Veer can be. Speaking of which, still waiting on review of images submitted OVER a month ago!!

Really wish they would get some of these things together, as I quite like Veer in some respects, but these sort of issues make them difficult to deal with.

Yup, agency has a lot potential and doing good for some but they need to find a better host and stop lagging behind (port updates, reviews, etc)

One week later and its STILL not fixed (at least it isnt for me..).
Bad points for you Veer 

They can sort the site out before they'll get any more uploads from me.

Often I get in a chuff because I can't get onto the contributor site (today it's a new one - 505 messages) then I check Veer.com to see if they are in fact still in business and the customer site is always fast to load - never seems to have the same issues (at the same time at least)

Great. So they are still selling stuff, just not telling suppliers about what they've sold. Wonderful. Don't you just love it.

I wish I had any idea what, if anything, I am earning at Veer.  Haven't been able to get to the dashboard in days.  And unlike every other site I contribute to, they don't show your running total anywhere else that I can see.   

Dashboard is still broken, I haven't been able to see how many sales I haven't had for many days either.  It is very poor that this hasn't been addressed yet.

This is ridiculous.

I wonder if anyone from Veer would like to use this forum to offer an explanation as to why the Contributor section of Veer is - and has been - inoperable for weeks. I sent an email to Veer over a week ago requesting information and I haven't even had the courtesy of a reply. This is becoming inexcusable.

Dashboard is still broken, I haven't been able to see how many sales I haven't had for many days either.  It is very poor that this hasn't been addressed yet.

If you can't get into Dashboard, you don't know how much you earn.

If you don't know how much you earn, you won't know how much you'll be paid.

If you don't know how much you'll be paid, you won't know when you'll be paid.

Not too bad for them.

But it's bad for us.

I cant' go to dashboard with Chrome, but with Firefox it works. My problem is that I can't upload any files! Veer FTP isn't working since months, browser upload crashes regurarly.

I'm using Opera and not able to access dashboard for quite some time now.

Don't they have a technical department in Veer? 

I can't upload there at the moment. Veer is becoming a bit of a joke.

Log-in is quick and easy.  Click on the Dashboard tab and go have a cigarette.  Then take the wife out to dinner and a show.  Stop off for a nightcap on the way home.  When you get back, see if the Dashboard has come up yet or not.  If you're lucky, 50% of the time it will be up.

Sent email to Ryan at support.
Hopefully he sorts the problems out soon.

Working? Not at all! It's actually gotten worse! I used to be able to access the stats page after a bunch of attempts, now it doesn't work at all.

How am I meant to know what i've earned!!?? Come on Veer!

I'm trying to upload my 10-images-for-an-application set but it won't let me upload anymore than 6. I've tried different exports, different folders but it won't play. Bah.

I haven't been able to get to that stats page for days, so whoever is "working on it" needs to work faster or better!

I can get to the contributor dashboard and see from the summary numbers there that they have processed a pending payment for later this month and that there is a small amount earned since October 1st. As soon as I get the money owed, I'll need to decide whether or not to pull the plug. I keep hoping they'll get their act together.

I'm getting the Not found (error to origin) issue as well.  If you go to http://contributor.veer.com/dashboard/Approved then you can see if you've gotten any downloads.  Until the stats page is fixed then that'll have to be the work around for me to see if I get anything just won't be able to see what it was.

Thanks Anita.

I remembered Opera used to work when Explorer failed. But not anymore.

My reply from Ryan in contributor service yesterday was "... our tech team is working to correct it now, but it may still be a few days until we have things rolling more efficiently. " The suggested workaround of refreshing the page no longer works for me (it used to).

I appreciate getting a prompt response from support, but I find it impossible to believe this problem would take long to fix if it were any sort of priority - IOW if this were a customer focused part of the site it would be fixed in hours.

It seems that spending any money or time on contributor related things isn't happening at any of the agencies (even SS has left the mobile site for iPhones broken since iOS6 shipped weeks ago).

25th now and still can't upload photos.

And the worst thing is that it still lets you go through the upload process before giving you the "not processed" message. If they know it's broken can't they just switch it right off until they get around to fixing it? The lack of communication here (or on their Facebook/Twitter pages) doesn't help matters. Regards, David.

I can get to Veer, but not to the dashboard. I guess a week or so of it working was enough for a while and now we're back to busted

Quote from: qwerty on October 25, 2012, 07:10

25th now and still can't upload photos.

And the worst thing is that it still lets you go through the upload process before giving you the "not processed" message. If they know it's broken can't they just switch it right off until they get around to fixing it? The lack of communication here (or on their Facebook/Twitter pages) doesn't help matters. Regards, David.

And it's still broken! There was a brief sign of life this morning when it suddenly worked perfectly and I managed to get 5 images uploaded and submitted to the rejection queue, but then it went again -back to the Not Processed/Unknown Error message. Ryan did respond to an email some weeks ago saying they were "working on it". Seems their IT section goes at the same speedy pace as their reviews. Regards, David.

^^^^^ Still broken for me. Just tried uploading five images - all got the "not processed/unknown error" message. Another waste of time and broadband data. Regards, David.