MicrostockGroup

Agency Based Discussion => Sites that no longer exist => Veer => Topic started by: hofhoek on October 18, 2012, 03:00

Title: Deleting image on Veer possible?
Post by: hofhoek on October 18, 2012, 03:00

Hi, I need to delete an image on Veer urgently. Anyone knows if it doing it yourself is possible? I can't find how to do this. I'v tried through email and phone to contact Veer but no response. If I can't do this I'll have to pull my entire portfolio from there. (if this is possible...) Hope someone can help. Thanks

Title: Re: Deleting image on Veer possible?
Post by: rubyroo on October 18, 2012, 03:06

I'm pretty certain it has to be done at their end, sorry to say.

Did you use the 'Contact Us' link on the website?

Title: Re: Deleting image on Veer possible?
Post by: hofhoek on October 18, 2012, 03:28

Yes, got a return email that "Due to a high volume of E-Mails please contact us at tollfree phonenumber" Did that and had to wait endlessly. Told my story on their voicemail. Nothing. Their service is not very well, I'm afraid.

Title: Re: Deleting image on Veer possible?
Post by: rubyroo on October 18, 2012, 03:32

Urgh.  So sorry to hear that... how stressful for you.  :(

I hope they see your message here and speed things up to help you.

Title: Re: Deleting image on Veer possible?
Post by: hofhoek on October 18, 2012, 03:51

Thanks. I just tried their chat for three times but after waiting a long time I get this message Please wait while we find an agent to assist you...
All agents are currently busy. Please stand by.
An agent will be with you in a moment. Thank you for your patience.
The next available Agent will be with you in a moment.
All agents are currently busy. Please stand by.
You have been connected to Joseph Kennedy.
Thank you for using InstantService. You may now close this window.
Your session has ended. You may now close this window.
I have not been able to send anything to Joseph Kennedy. ..Even that is screwed up.

Title: Re: Deleting image on Veer possible?
Post by: rubyroo on October 18, 2012, 03:58

Jeez.  There's nothing like adding more frustration when you're already frustrated.  Nothing you can do but keep trying...  Maybe the time difference is a factor.  Not sure when it's 9am where they are.

Title: Re: Deleting image on Veer possible?
Post by: Jo Ann Snover on October 18, 2012, 10:50

Veer moved its offices from Calgary to Seattle, so it's now 10 minutes before 9am