MicrostockGroup

Agency Based Discussion => Sites that no longer exist => Veer => Topic started by: Dreamframer on June 22, 2009, 07:49

Title: FTP problem
Post by: Dreamframer on June 22, 2009, 07:49
Last few days I simply can't upload my images at Veer using ftp. Anyone has similar problem?
Title: Re: FTP problem
Post by: alptraum on June 22, 2009, 10:06
I last uploaded 10 files via FTP 2 or 3 days ago but can't submit them. When I go to "workspace" the page usually doesn't load at all or it sometimes loads but then it doesn't see the files, or at times it'll load and will show "beginning file processing" but is just stuck and nothing happens.

Maybe we broke it alread  ;D
Title: Re: FTP problem
Post by: peresanz on June 22, 2009, 10:09

I'm trying to connect today to upload more images but the server gets stuck and the page doesn't load.
Title: Re: FTP problem
Post by: arquiplay77 on June 22, 2009, 10:22
Exactly the same hare:
Quote from: alptraum on June 22, 2009, 10:06
I last uploaded 10 files via FTP 2 or 3 days ago but can't submit them. When I go to "workspace" the page usually doesn't load at all or it sometimes loads but then it doesn't see the files, or at times it'll load and will show "beginning file processing" but is just stuck and nothing happens.

Maybe we broke it alread  ;D
Title: Re: FTP problem
Post by: PenelopeB on June 22, 2009, 10:50
I tried last week and it wouldn't work either. I connected, then would disconnect as soon as I added files to upload.
Title: Re: FTP problem
Post by: bittersweet on June 22, 2009, 11:01
The browser uploading is so easy (since you can select a bunch of files at once) that I haven't even tried using FTP yet.
Title: Re: FTP problem
Post by: PenelopeB on June 22, 2009, 12:49
Thats what I did, browser upload and it was simple. I can't seem to get Veer to load at all now? Anyone else having problems? It's ok now, my bookmark was broken.
Title: Re: FTP problem
Post by: bittersweet on June 22, 2009, 12:53
Quote from: PenelopeB on June 22, 2009, 12:49
Thats what I did, browser upload and it was simple. I can't seem to get Veer to load at all now? Anyone else having problems?

I purchased some stuff about a half hour ago. It seemed a little slow maybe but did load.
Title: Re: FTP problem
Post by: alptraum on June 22, 2009, 13:02
finally got the files stuck in FTP through, seems to be working again.

Still concerned about the missing descriptions for images imported from SV though, these files also show dimensions 0 x 0.
Title: Re: FTP problem
Post by: bittersweet on June 22, 2009, 13:34
Quote from: alptraum on June 22, 2009, 13:02
finally got the files stuck in FTP through, seems to be working again.

Still concerned about the missing descriptions for images imported from SV though, these files also show dimensions 0 x 0.


I know EPS files all are showing dimensions 0 x 0. Are you talking about a photo, though?
Title: Re: FTP problem
Post by: alptraum on June 22, 2009, 14:05
Quote
I know EPS files all are showing dimensions 0 x 0. Are you talking about a photo, though?
Yeah, photos. New uploads are ok but images transferred from SV showing dimensions 0 x 0.
Title: Re: FTP problem
Post by: bittersweet on June 22, 2009, 14:06
Gotcha.  ;)
Title: Re: FTP problem
Post by: Phil on June 22, 2009, 16:25
I still just get the timeout in filezilla
Title: Re: FTP problem
Post by: arquiplay77 on June 23, 2009, 05:03
my images also got through the process now. Seems it was a temporary glitch.
Title: Re: FTP problem
Post by: Brian O'Shea on June 23, 2009, 11:17
Quote from: arquiplay77 on June 23, 2009, 05:03
my images also got through the process now. Seems it was a temporary glitch.


Hi All -

There were some hiccups with upload yesterday that was causing trouble for some.
These issues have now been fixed - systems are working normally.

If you continue to have trouble - you might check out some FTP tips that Anders posted yesterday on the Marketplace Group:
http://ideas.veer.com/group/marketplace/discussions/100 (http://ideas.veer.com/group/marketplace/discussions/100)

--------------------------------------

Thanks for your patience, everyone! The developers did encounter an issue earlier with the number of new files being uploaded. That has now been resolved.

You've mentioned a few other uploading issues, and they've asked me to pass on a few tips that could help:

1) Browser FTP: FTP does not work using the browser, as the browsers does not support FTP SSL.

2) FTP Client Problems: We'll be creating specific instructions for each client (Transmit, FTPZilla, CuteFTP, etc.). A common issue is a misunderstanding of "username". Your username is your full e-mail address.

--------------------------------------

Let us know if you continue to have trouble.

Thanks,


 - Brian
Title: Re: FTP problem
Post by: graficallyminded on June 24, 2009, 07:17
I wish I could connect with CushyStock, but the program doesn't support SSL ftp servers.  Can you guys consider getting rid of SSL and just make it a normal type of ftp server so that more ftp clients will work?  I just installed coreftp, and that works, but it's sort of an inconvenience to have to use a separate program just for Veer. 
Title: Re: FTP problem
Post by: melastmohican on June 24, 2009, 12:53
Still does not work for me. When I connect using FileZilla it passes login but is never able to get directory listing...
Title: Re: FTP problem
Post by: graficallyminded on June 24, 2009, 15:48
There should be an option for server type, make sure you select SSL.  If it doesnt work then just download Core ftp
Title: Re: FTP problem
Post by: melastmohican on June 24, 2009, 17:05
It worked before so my setting were ok.