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Agency Based Discussion => Sites that no longer exist => Veer => Topic started by: KB on October 13, 2011, 13:20

Title: How long does it take for support to respond?
Post by: KB on October 13, 2011, 13:20

Can anyone tell me what is a normal response time to expect from Veer? I wrote support a little over a week ago, and I haven't had a reply yet.

Thanks!

Title: Re: How long does it take for support to respond?
Post by: GrantP on October 13, 2011, 14:19

Quote from: KB on October 13, 2011, 13:20

Can anyone tell me what is a normal response time to expect from Veer? I wrote support a little over a week ago, and I haven't had a reply yet.

Thanks!

Hi KB-  that is indeed abnormal, we generally responded to emails within 24-48 hours unless there is a more complicated issue requiring further research.  I believe I have responded to your most recent email as of now.

Title: Re: How long does it take for support to respond?
Post by: KB on October 13, 2011, 14:20

Thanks, Ryan, you have indeed.  ;D Nice to know how long it should generally take anyway.