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Author Topic: How to close account?  (Read 4438 times)

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« on: March 16, 2011, 07:17 »
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I've had no sales and over half of my submissions have been rejected so I'm trying to close my account but can't find a way to do it. The email link in the footer requires you to use Outlook, which I don't want to install. Anyone know how to close your account, or at least delete the uploaded images?


« Reply #1 on: March 16, 2011, 07:22 »
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I believe you have to ask support to do that.

« Reply #2 on: March 16, 2011, 07:59 »
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Do you have a phone number or email for them? I can't find either on the website.

« Reply #3 on: March 16, 2011, 08:01 »
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Do you have a phone number or email for them? I can't find either on the website.

contributorhelp@veer.com

Under contributor>contact us at the bottom of your workspace page.
They don't make it easy, do they?  :)

« Reply #4 on: March 16, 2011, 09:43 »
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Thanks. When I clicked on the link it wanted to install outlook so that I could email them.

lisafx

« Reply #5 on: March 16, 2011, 10:55 »
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I managed to get my account deleted by e-mailing support, as Cathy suggested.

Just a bit of advice, though - consider having them just deactivate your files, but keep them on the site.  I had my entire account closed and a year or so later, when I decided to give them another try, the 1,000+ images I had on the site were gone.  I had to start uploading from scratch.

« Reply #6 on: March 16, 2011, 14:14 »
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Thanks. When I clicked on the link it wanted to install outlook so that I could email them.

OK, I see what you are saying. Just use your own email program and send to contributorhelp@veer.com.


 

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