I need to say that things look very promising at veer.. But,

It is time now, to correct the site problems! I think this is a major issue that needs to be addressed before the marketplace site goes online!

After some unpleasant discussions here I was convinced that veer is a decent place and decided to submit my images to them.

Actually they messed it up while they were trying to be easier to submit! (Talking about EPS files) I had 34 files rejected for the same reason.. Here is the reason for 34 files:

Other concerns. Artboard size and use of raster effect have caused poor quality preview file. Resubmit with maximum Artboard Size: 18 inches (1296px) by 18 inches (1296px), with Raster Effects set at High (300 ppi).

Come one now! I would rather just submit a preview JPEG.. All the files I submitted were technically fine and online on 7 agencies! This is extra work for veer alone.. My Artboard size is always 21cm and I have got hundreds of images like that..

Now just because veer's super auto-preview creator can not generate proper previews, I am gonna have to open every single file and resize the Artboard and the illustration and resubmit.. This also means, in the future, If I want to submit to veer, I will always have to create an extra version for veer just because their auto-preview creator thing does not really do it's job! This is ridiculous.. We should submit jpeg previews which we already have created for other sites anyway!

Big stock photo have this feature and my previews on BigStock are just fine!

Also, will I need to resubmit the files as new uploads or will there be a resubmit link there so I don't need to enter all the keywords again? I can't see a resubmit link!

Other than this, I have got to say that the upload process is very smooth and great! Probably the best in the industry.. Congrats!

Wow, sounds like a royal PITA!  Hope they get it sorted soon.

If anyone from Veer is listening, it sure would be nice to be able to submit more than 100/week...  Any chance on that being lifted soon?

I have submitted 110 files after the initial 10 were all accepted..

Of those 110, 34 files were rejected while the rest accepted, because their preview generator can not generate previews of 34 files.. Howcome it can not generate previews of those 34 files while it can generate it for the rest?

Look at the reason again: Other concerns. Artboard size and use of raster effect have caused poor quality preview file. Resubmit with maximum Artboard Size: 18 inches (1296px) by 18 inches (1296px), with Raster Effects set at High (300 ppi).

The settings were the same for the files they accepted..

For some ridiculous reason, their state of the art application failed to generate previews of those 34 files properly and now I don't even have a resubmit link. They say RESUBMIT, nice! Wouldn't it be nice If I didn't have to enter the keywords again?

Don't waste your energy, move on. Six months from now they figure out most of the software bugs :-)

Probably very good advice.  This is my first time submitting to a brand new site - I was late on the bandwagon with the others.  Guess some bumps in the road are to be expected.

I will always have to create an extra version for veer just because their auto-preview creator thing does not really do it's job!

I know its a PITA, but I do the same thing for istock and the other sites I submit too...istock accepts way different keywords that some of the others, so I make an extra file for istock with the extra keywords. Ya gotta play the game.

cclapper, the problem here is different, because: they accepted all the EPS artboards lower than 18 inches, apart from those 34 files.. That is the problem.. Their preview generator does not work properly..

I don't know If I was able to tell it, but the files have no problem.. The problem is the site previews that customers see!

BigStock has got the same system and all of those files - Veer rejected - are online with great looking previews on BigStock..

Veer's engine has issues when generating some gradients and colors as I can see! And the problem may still persist even If I do resize the artboards on the EPS files.. Resizing the artboard is one helluva easy job for me.. But what needs to be done here, should be done by veer..

what do you expect? First movers are allways test-dummys. Whatfor is all the time they spend on microgroup until launching? Did you expect it's for your support and comfortable?
You help them to build an microstockagency for less...if you and veer are ready...people who know how to profit on this, will earn.
Like me - (just to glorify myself- as puravida would say)

regards bertold

Quote from: Brian O'Shea on July 17, 2009, 16:00

Hi All -

Thanks to cidepix for bringing this up:  over the past 24 hours we've investigated this problem and have implemented a short-term fix that will allow us to accept vector files affected by these issues, and still deliver high-quality JPEG previews.

We're still tracking down the reasons behind these problems (and why they may have only affected some files) - but this fix should allow you uploading again.

Beyond this we'll be looking at all of our options (not only tweaks to our rendering engine) to make sure we've got a vector ingest system that works well for you. It may take some time, but we'll keep you updated and will solicit your feedback as needed.

[ One note: you're right - there is not currently a 'resubmit' button, so you'll need to reupload these from scratch. ]


 - Brian

Thanks Brian,

There are 34 files to be resubmitted and keyworded.. Should I wait until you implement a resubmit button and then just upload the files without needing to re-enter the keywords?

If it's going to take very long to implement a resubmit button, then I might re-upload..

As I understand, I don't need to change the files but just resubmit them again as they are, which sounds great.

Quick solution! Hope it works fine..

Hi cidepix -

Don't wait  - go ahead and resubmit those files now (keywords and all).

- Brian