MicrostockGroup

Agency Based Discussion => Sites that no longer exist => Veer => Topic started by: Brian O'Shea on July 11, 2010, 21:29

Title: Introducing the new Veer
Post by: Brian O'Shea on July 11, 2010, 21:29
Hi All -

We’re excited to announce the launch of a redesigned veer.com. We’ve worked hard to roll out a new web site that offers customers a unified site with simpler navigation, better showcases more affordable content, and provides industry-leading payment flexibility. All designed to help you sell more. The highlights:

- Your images front and center:
We’ve combined our entire collection into a single, powerful search experience that better showcases your content. Microstock images are no longer on the sidelines -- they are now integrated into a single search result side-by-side traditional royalty free imagery.

This is a key part of our strategy to make Veer.com more affordable – and more appealing – to a bigger audience of customers. To also make Veer more welcome to all kinds of imagey buyers, we’ve removed some of the industry labels that some customers may find confusing – like premium, value, or microstock. We now show images with their corresponding prices right up front, and we’ve added new search filters allow users to quickly find the content that best fits their needs and budget – whether it’s price range, resolution, or file type. 
 
- An uncomplicated shopping experience to attract more customers to your images:
We’ve made the Veer home page beautiful and user-friendly with a big search box, gorgeous images made from elements that can be licensed on the site, and a clearer explanation of what Veer offers. We think it’s really going to draw new buyers in. We renamed the tabs at the top of the page, and added easier access to a new and improved lightbox, as well as a redesigned shopping cart. We’re also showcasing a new tagline: Veer makes it easier to be creative – with a combination of over 1.5 million royalty-free images and illustrations, over 12,000 fonts, and some of the best creative merchandise around, we think this tagline will resonate with both current and new customers.

- Flexible payment options help attract and keep customers
Customers on Veer have been able to use credits to buy Marketplace content from day one. But customers were limited to buying macrostock content on credit card or on-account only. Now all customers can license all of your content with either credits purchased in a credit pack, or pay directly with a credit card. We think this kind of flexibility is going to be a draw– from big agencies that prefer credit cards for accounting purposes, to the smaller shop that appreciates the savings and pick-and-go convenience of credits. 

More on the removal of "Marketplace":
As we first started talking about earlier this year - as part of our shift to a site more centrally focused on affordable content - we've removed the term Marketplace from page copy. It’s all just Veer now. Simple for us, simple for you, and – most importantly – simple for customers. Going forward we'll be referring to you as Veer Contributors. No more "VMP".  (hint hint Leaf - we'll need your help to change the forum name - soon)

In order to help keep things clear, we’ll soon be renaming our contributor-focused Twitter account from @VeerMarketplace to @VeerContributor to reflect these changes. 


Go here for the full message: http://ideas.veer.com/group/marketplace/discussions/149 (http://ideas.veer.com/group/marketplace/discussions/149)

If you have questions or comments not answered here or on our Veer Ideas posts - direct them to [email protected].


Best,

- Brian
Title: Re: Introducing the new Veer
Post by: PowerDroid on July 11, 2010, 22:11
Good to see the commitment to improving the site.  If I see sales pick up for me there, I may resume uploading. (Though I'd like to know that the randomness and inconsistency of reviews, and the tendency to reject an entire batch at once, isn't an issue any longer.)  Best of luck!
Title: Re: Introducing the new Veer
Post by: mtkang on July 11, 2010, 23:22
i guess all contributors had seen veer's effort to improve continuously, and good job to Brian who always pay attentions to forum communication.
Title: Re: Introducing the new Veer
Post by: rubyroo on July 12, 2010, 02:38
That's great.  I just did a search test and managed to find my images very easily.  Previously,  I struggled to find them and couldn't work out how buyers were actually buying the ones they did.  This looks much more straightforward.  Thanks for the update Brian.  :)
Title: Re: Introducing the new Veer
Post by: sharpshot on July 12, 2010, 02:41
Looks like good news but the only good news I really want is to see more $$$ in my account.  Hopefully that will happen now.  I was excited by Snap Village and Veer Marketplace, perhaps this will be 3rd time lucky?
Title: Re: Introducing the new Veer
Post by: cidepix on July 12, 2010, 04:50
Brian,

will you be offering JPEG options for vectors? It has been like a year since you said "yes, it is coming in a future update!"

but still no sign of it...
Title: Re: Introducing the new Veer
Post by: Oldhand on July 12, 2010, 04:55
Hi Brian

To set in in context, I liked Snap Village and similarly Veer.

For an old dog like me stuck on windows XP the site is a lot faster, so that's great. More $$ would be great, but that's obviously your goal as well as shown by the site updates etc. Everything works well on there for me, and I have good expectations over the coming month's and years.

Primarly though, many thank's for your dialogue on this site which is greatly appreciated.

I'm no technical analyst or stat junkie, just someone looking for an outlet to sell his pictures who care's what the photographers think and has a good chance of showing results.

Good luck to you.

Oldhand
Title: Re: Introducing the new Veer
Post by: cathyslife on July 12, 2010, 06:26
Yay for the new Veer! I had my first sale for $1.75. Keep them coming!
Title: Re: Introducing the new Veer
Post by: donding on July 12, 2010, 10:13
Yay for the new Veer! I had my first sale for $1.75. Keep them coming!

Congrats Cathy...I hope I have the same luck ;)
Title: Re: Introducing the new Veer
Post by: donding on July 12, 2010, 10:45
I have an isolated generic bottle of calcium in my port. I just did a search on a "bottle of calcium" in the low price range. It pulled up 324 photo's, but out of those not one of mine was in there. 90% of the search results were a bottle or glass of milk. I'm not real comfortable with their search engine since it didn't even pull it up. I noticed also that there are only 24 per page and it only showed 4 pages which is only 97 images, not 324. Anyone else noticed this or am I doing something wrong?
Title: Re: Introducing the new Veer
Post by: Brian O'Shea on July 12, 2010, 10:59
I have an isolated generic bottle of calcium in my port. I just did a search on a "bottle of calcium" in the low price range. It pulled up 324 photo's, but out of those not one of mine was in there. 90% of the search results were a bottle or glass of milk. I'm not real comfortable with their search engine since it didn't even pull it up. I noticed also that there are only 24 per page and it only showed 4 pages which is only 97 images, not 324. Anyone else noticed this or am I doing something wrong?

Hi donding -

I did a quick check - looks like that particular image has the term "bottle" in the title, not in the keywords.
Titles are not included in search. Try searching on "calicium pills"or "calcium pill" and you should see your shot.

Let us know if you see any other bugs or search issues.

- Brian
Title: Re: Introducing the new Veer
Post by: donding on July 12, 2010, 11:06
I have an isolated generic bottle of calcium in my port. I just did a search on a "bottle of calcium" in the low price range. It pulled up 324 photo's, but out of those not one of mine was in there. 90% of the search results were a bottle or glass of milk. I'm not real comfortable with their search engine since it didn't even pull it up. I noticed also that there are only 24 per page and it only showed 4 pages which is only 97 images, not 324. Anyone else noticed this or am I doing something wrong?

Hi donding -

I did a quick check - looks like that particular image has the term "bottle" in the title, not in the keywords.
Titles are not included in search. Try searching on "calicium pills"or "calcium pill" and you should see your shot.

Let us know if you see any other bugs or search issues.

- Brian

Ok thanks Brian. Did you check out the other concern I had about the 324 search results but it only showed 4 pages with 96 images? The rest aren't on disk are they? Also is there anyway to go back and edit the keywords?
Title: Re: Introducing the new Veer
Post by: Brian O'Shea on July 12, 2010, 11:27
I have an isolated generic bottle of calcium in my port. I just did a search on a "bottle of calcium" in the low price range. It pulled up 324 photo's, but out of those not one of mine was in there. 90% of the search results were a bottle or glass of milk. I'm not real comfortable with their search engine since it didn't even pull it up. I noticed also that there are only 24 per page and it only showed 4 pages which is only 97 images, not 324. Anyone else noticed this or am I doing something wrong?

Hi donding -

I did a quick check - looks like that particular image has the term "bottle" in the title, not in the keywords.
Titles are not included in search. Try searching on "calicium pills"or "calcium pill" and you should see your shot.

Let us know if you see any other bugs or search issues.

- Brian

Ok thanks Brian. Did you check out the other concern I had about the 324 search results but it only showed 4 pages with 96 images? The rest aren't on disk are they? Also is there anyway to go back and edit the keywords?

I'm seeing all 324 - at 100 images per page. Can you double-check the number you are seeing on each page?
Currently there is no way to edit keywords post-publish.
Title: Re: Introducing the new Veer
Post by: donding on July 12, 2010, 12:55
I'm seeing all 324 - at 100 images per page. Can you double-check the number you are seeing on each page?
Currently there is no way to edit keywords post-publish.

Now it is showing them all. Don't know what the deal was. I did count the ones that were displayed because it didn't appear to be enough images for the search result and it only showed the 24 per page and at the last photo it said "Next page of results". Anyway they are all showing up now so I don't know what the deal was.
Title: Re: Introducing the new Veer
Post by: jbarber873 on July 12, 2010, 13:59
Brian-
   I have a shot of paint cans on the site. The keywords include  cans , paint and a bunch of others. When I search for paint cans, the shot is not in the results. When I search for paint, cans ( comma added ) it shows up. When i search for cans paint it shows up ( with or without the comma). What's up with that? I just want someone searching for paint cans to find it ( and buy it!)
image id#1524660
Title: Re: Introducing the new Veer
Post by: Phil on July 12, 2010, 20:47
is it possible to modify the keywords on existing images? (I cant work out how to if it is). I have a couple of thousand images where the keywords were destroyed by snapvillage

ie green tree frog, litoria caelura on a metal rail got re-keyworded to

eyes wildlife green nature trees sitting metals "Australasian tree frogs"

and

a litoria fallax, dwarf green tree frog on a leaf,  rekeyworded to

wildlife nobody trees leaves sitting little people "Australasian tree frogs"

I see a lot of searching for the phrase "Australasian tree frogs" :), some of them are actually pretty funny but probably half my images could be considered 'dead' with no hope of being found in the correct searches
Title: Re: Introducing the new Veer
Post by: mtkang on July 12, 2010, 21:32
Hi Brian,

i found something unusual, the keywords of my images are seem to have reduced by reviewers? one images i only left with 6 keywords, and when i check the IPTC data is 12 keywords, and i won't submit an images with less than 10 keywords.

do you have an explanation of it? it happens to few images but i haven't check through every image.
Title: Re: Introducing the new Veer
Post by: hofhoek on July 13, 2010, 05:49
Looks good but I also see that something strange has been going on with the keywords. I have an image (2052824) of two glasses of stout beer which has keywords like 'rice paddies' (probably something to do with Paddy's) but no 'glasses'. Another beer image has something similar with different strange words like  day and saints.  I have an image of a deckchair near a swimming pool. The word pool has vanished aswell as deckchair. Instead there are words like romance and emotions. And those are the ones I checked. I'm afraid of looking at the rest. What happened with the keywording? I would love to  be able to change the keywording but I would rather have it that my own keywording is applied as I entered it.

Another question is that I wonder what  makes the difference that some images have a price range of 1.50-11 and others are much higher in price. Some I made of the same object but they sell for twice the amount. Who decides the price range and is it something I could do to get them in a higher price range? Hope to hear from you and thanks.
Title: Re: Introducing the new Veer
Post by: FD on July 13, 2010, 07:32
Bryan, I have a question and the answer might interest many. So I don't send it by PM but I'd rather post it here.

I have quite a few images rejected just for keywords and they "need work". As they were uploaded and submitted during the Dash for Cash period, will they still count for the program when I correct the keywords and resubmit? Or will the date of the resubmit be taken (obviously out of the program period).
Title: Re: Introducing the new Veer
Post by: mtkang on July 13, 2010, 07:45
Hi Brian,

i found something unusual, the keywords of my images are seem to have reduced by reviewers? one images i only left with 6 keywords, and when i check the IPTC data is 12 keywords, and i won't submit an images with less than 10 keywords.

do you have an explanation of it? it happens to few images but i haven't check through every image.

I tried to check again, the keywords of images are completed if you see it under 'approved' images of dashboard, if you click the image and check the keywords through the member page, the keywords are not completed.
Title: Re: Introducing the new Veer
Post by: Beach Bum on July 13, 2010, 07:51
Bryan, I have a question and the answer might interest many. So I don't send it by PM but I'd rather post it here.

I have quite a few images rejected just for keywords and they "need work". As they were uploaded and submitted during the Dash for Cash period, will they still count for the program when I correct the keywords and resubmit? Or will the date of the resubmit be taken (obviously out of the program period).

I was wondering the same thing.
Title: Re: Introducing the new Veer
Post by: etienjones on July 13, 2010, 08:14
I also don't get the Keywording at Veer, example: image "Pigeons in the Snow" accepted with 38 keywords . . . .  on the site there are only 21 words, one of which  is the word "accord".  I have no idea where that came from or what it means in relationship to the image. Something esoteric maybe . . . . . . . .
Title: Re: Introducing the new Veer
Post by: sharpshot on July 13, 2010, 10:14
I check my keywords now before submitting.  It is a similar system to istock, some disambiguation is usually required and they sometimes don't have the more unusual keywords in their system. 
Title: Re: Introducing the new Veer
Post by: donding on July 13, 2010, 11:08
I have an isolated generic bottle of calcium in my port. I just did a search on a "bottle of calcium" in the low price range. It pulled up 324 photo's, but out of those not one of mine was in there. 90% of the search results were a bottle or glass of milk. I'm not real comfortable with their search engine since it didn't even pull it up. I noticed also that there are only 24 per page and it only showed 4 pages which is only 97 images, not 324. Anyone else noticed this or am I doing something wrong?

Hi donding -

I did a quick check - looks like that particular image has the term "bottle" in the title, not in the keywords.
Titles are not included in search. Try searching on "calicium pills"or "calcium pill" and you should see your shot.

Let us know if you see any other bugs or search issues.

- Brian

Brian
We talked about the search of "bottle of calcium" and you pointed out the keyword bottle was in the title and not the keywords....well after all the posts here about the keywords I checked mine on this image. Under my dashboard the keyword bottle is listed. I wondered why I wouldn't have put bottle under the keywords and didn't check until I saw all these posts. That was why it didn't pull up under the search result.
Title: Re: Introducing the new Veer
Post by: cidepix on July 14, 2010, 03:52
Brian,

will you be offering JPEG options for vectors?

I think most vector artists would be interested to know the answer to this question..
Title: Re: Introducing the new Veer
Post by: borg on July 14, 2010, 12:51
Why all types of licenses on my sales  are "Extended "...???

(http://a.imageshack.us/img641/5180/screenhunter01jul141944.jpg)
Title: Re: Introducing the new Veer
Post by: borg on July 15, 2010, 00:29
Please guys, can somebody check your stats...?
Title: Re: Introducing the new Veer
Post by: skvoor on July 15, 2010, 01:38
I have "Standard" License Type only. Last sale on 6/30/2010   :(
Title: Re: Introducing the new Veer
Post by: borg on July 15, 2010, 01:50
I have "Standard" License Type only. Last sale on 6/30/2010   :(

Thanks!

Also, you don't  need to be sad! I need to be...
Mine are all extended,but  I was receiving money whole the time for the standard license... ;D ;)

P.S.

Now they are all "standard", must be some glitch or something...
Title: Re: Introducing the new Veer
Post by: Brian O'Shea on July 15, 2010, 12:58
Brian,

will you be offering JPEG options for vectors? It has been like a year since you said "yes, it is coming in a future update!"

but still no sign of it...

It's still planned - but we don't have a current ETA.

A bit of background on the shift: As you know - creating JPEGs from .EPS vectors is not always a straightforward process - there are many variables that can effect output quality. Earlier this year we ran into challenges creating automated JPEGs in all resolutions that we felt would be trouble-free and look good in the vast majority of cases. We decided against implementing any solution that we felt could lead to variable JPEG quality and possible customer dissatisfaction.  Now that we've got the new Veer site up we can take another look at this - much of the background work and development has been completed.
Title: Re: Introducing the new Veer
Post by: Brian O'Shea on July 15, 2010, 13:11
Brian-
   I have a shot of paint cans on the site. The keywords include  cans , paint and a bunch of others. When I search for paint cans, the shot is not in the results. When I search for paint, cans ( comma added ) it shows up. When i search for cans paint it shows up ( with or without the comma). What's up with that? I just want someone searching for paint cans to find it ( and buy it!)
image id#1524660


Lots of keyword questions instead of questions about the new site - that's ok!  ;)

For general keyword questions try this thread on our group on Veer Ideas:
http://ideas.veer.com/group/marketplace/discussions/89 (http://ideas.veer.com/group/marketplace/discussions/89)

For questions on keyword issues specific images - please consider emailing Ryan at [email protected] .

Some additional background:  your terms are mapped to our CV (controlled-vocabulary) during the ingest process. This can mean there may be fewer search terms that show up on the site - but you are getting the benefit of tons of lead-ins and walkups built into the CV.

As far as "paint cans" vs "pain, cans"  - it's important to try and get keyphrases like this (or "white background") entered into system as a single term - without comma between the words. We have CV terms for "paint" and "cans" as well as "paint cans". It looks like in this case "paint can" is missing.  I'll forward this to our CV/keywording team to see if they have a better explanation.
Title: Re: Introducing the new Veer
Post by: Brian O'Shea on July 15, 2010, 13:14
Bryan, I have a question and the answer might interest many. So I don't send it by PM but I'd rather post it here.

I have quite a few images rejected just for keywords and they "need work". As they were uploaded and submitted during the Dash for Cash period, will they still count for the program when I correct the keywords and resubmit? Or will the date of the resubmit be taken (obviously out of the program period).

Yes they will count.Original submission date will count.
But please ensure "needs work" items are resubmitted in a timely manner (no more than 2 weeks from date of edit).
Title: Re: Introducing the new Veer
Post by: Brian O'Shea on July 15, 2010, 13:16
I check my keywords now before submitting.  It is a similar system to istock, some disambiguation is usually required and they sometimes don't have the more unusual keywords in their system. 

Sharpshot is well.... sharp! (bad pun day here)

Make sure to check the disambiguation prompts - most of the keyword oddities are a result of our mapping and CV system doing their best to *try* to find a good match for a term with multiple meanings, or a term that may not exist in our CV (like brand names).
Title: Re: Introducing the new Veer
Post by: Brian O'Shea on July 15, 2010, 13:17
Why all types of licenses on my sales  are "Extended "...???

([url]http://a.imageshack.us/img641/5180/screenhunter01jul141944.jpg[/url])


Thanks for spotting this. This was indeed a bug in the stats display that has now been corrected.
Title: Re: Introducing the new Veer
Post by: Brian O'Shea on July 15, 2010, 13:19
I have "Standard" License Type only. Last sale on 6/30/2010   :(

Thanks!

Also, you don't  need to be sad! I need to be...
Mine are all extended,but  I was receiving money whole the time for the standard license... ;D ;)

P.S.

Now they are all "standard", must be some glitch or something...

It was indeed a glitch - now fixed, should be displaying correctly as "standard".
Title: Re: Introducing the new Veer
Post by: mtkang on July 15, 2010, 21:52
so you mean the keywords that shows at image profile under 'your member page' is not important? and is not the only keywords that is searchable? but i go a rice terraces photo, i had put 'rice terrace' and 'rice terraces' both as keywords but it is not showing in the image profile in 'your member page', and it is not able to get found by searching rice terraces... something isn't right.
 

Brian-
   I have a shot of paint cans on the site. The keywords include  cans , paint and a bunch of others. When I search for paint cans, the shot is not in the results. When I search for paint, cans ( comma added ) it shows up. When i search for cans paint it shows up ( with or without the comma). What's up with that? I just want someone searching for paint cans to find it ( and buy it!)
image id#1524660


Lots of keyword questions instead of questions about the new site - that's ok!  ;)

For general keyword questions try this thread on our group on Veer Ideas:
[url]http://ideas.veer.com/group/marketplace/discussions/89[/url] ([url]http://ideas.veer.com/group/marketplace/discussions/89[/url])

For questions on keyword issues specific images - please consider emailing Ryan at [email protected] .

Some additional background:  your terms are mapped to our CV (controlled-vocabulary) during the ingest process. This can mean there may be fewer search terms that show up on the site - but you are getting the benefit of tons of lead-ins and walkups built into the CV.

As far as "paint cans" vs "pain, cans"  - it's important to try and get keyphrases like this (or "white background") entered into system as a single term - without comma between the words. We have CV terms for "paint" and "cans" as well as "paint cans". It looks like in this case "paint can" is missing.  I'll forward this to our CV/keywording team to see if they have a better explanation.
Title: Re: Introducing the new Veer
Post by: donding on July 16, 2010, 13:20
I've pointed out the same thing with my keywords and I'm not going to go through all my photos to make sure they pull up the right keywords. I don't have time. The photo I referred to earlier in this tag had the keyword "calcium" "Pill" "Bottle" It does not even come up with a search for calcium bottle. Bryan said that was because the keyword Bottle was in the title, but not the keywords. Well it was in "my" keywords under my dashboard. Sorry to say that "Bottle of Calcium" is a bottle of calcium and not a calcium pill. So from the way I am seeing it...keywords in the title aren't used because if they did it should have pulled it up that way... and for some weird reason the keywords that we uploaded with the picture are in our dashboard keywords, but are not search able. I will be shocked if that picture ever sells when it is one of my best on the other sites and it is of a Bottle of Calcium. I give up
Title: Re: Introducing the new Veer
Post by: Brian O'Shea on July 16, 2010, 15:20
I've pointed out the same thing with my keywords and I'm not going to go through all my photos to make sure they pull up the right keywords. I don't have time. The photo I referred to earlier in this tag had the keyword "calcium" "Pill" "Bottle" It does not even come up with a search for calcium bottle. Bryan said that was because the keyword Bottle was in the title, but not the keywords. Well it was in "my" keywords under my dashboard. Sorry to say that "Bottle of Calcium" is a bottle of calcium and not a calcium pill. So from the way I am seeing it...keywords in the title aren't used because if they did it should have pulled it up that way... and for some weird reason the keywords that we uploaded with the picture are in our dashboard keywords, but are not search able. I will be shocked if that picture ever sells when it is one of my best on the other sites and it is of a Bottle of Calcium. I give up

The disconnect and source of confusion is between submitted keywords (what was entered during upload or extracted from IPTC), versus what we call "search terms" - or terms from our CV (controlled vocabulary).

The upload interface and the approved tab show the submitted keywords. The image details page displays the search terms
The site stores the submitted keywords in the system, but only search terms from our CV are actually, well... searchable.

While it causes confusing cases like this, in most instances the mapping process from submitted keywords to search terms really helps to improve search relevancy.

We'll take a closer look at clarifying the display on the upload process and approved tab, as well as options to fix existing keyword/search-term issues.


- Brian
Title: Re: Introducing the new Veer
Post by: hofhoek on July 16, 2010, 16:36
I just sold one of a dentist's chair. It must has been pure luck because the keyword dentist was not in the keywords. The six images i have now checked since a few days are all missing the essential keywords. Something is really wrong with the keywording! Please do something about it,,,,
Thanks,
Title: Re: Introducing the new Veer
Post by: Brian O'Shea on July 16, 2010, 17:31
I just sold one of a dentist's chair. It must has been pure luck because the keyword dentist was not in the keywords. The six images i have now checked since a few days are all missing the essential keywords. Something is really wrong with the keywording! Please do something about it,,,,
Thanks,


Hi hofhoek -

Our CV includes quite extensive hierarchical walk-ups and relationships between terms. In this case - "orthodontics" and "orthodontists" are both on your image.

So even though the term "dentist" is not on your image, it is still searchable.

The CV displays the narrowest, most-specific search term. There is usually tens, if not hundreds, of other terms made searchable by the hierarchy walk-ups and lead-ins built into the CV. This makes keywording easier and much more reliable. You only need to focus on getting the most specific literal and conceptual terms on the image. The CV handles the rest.

Easier to walk through this as an example:
On this image:  http://marketplace.veer.com/images/2072727 (http://marketplace.veer.com/images/2072727)
   - This contains "orthodontists", of which "dentists" is a broader term. The singular "orthodontist" is automatically included.
   - It also contains "orthdonotics", of which "dentristry" is a broader term. "orthodoncy", "orthodontia", and "orthodontic" are then included as well.

Nothing is wrong in this case. The CV doing it's job correctly. This image is searchable under any of the terms above - including "dentist".

Hope that helps. CV's and their structures can be complicated and not always easy to explain - we can help if you have questions on specific images Please email us at [email protected] for best results.


- Brian
Title: Re: Introducing the new Veer
Post by: mtkang on July 17, 2010, 00:49
http://marketplace.veer.com/images/2259338_rice-terraces?slot=15&pg=1 (http://marketplace.veer.com/images/2259338_rice-terraces?slot=15&pg=1)

how about my image of this rice terrace? i put both 'rice terrace' and 'rice terraces' in my keywords, both none of it had shown up.

there are the keywords or searchable CV under the images - mountains landscapes travel villages Philippines rice paddies

my original keywords are: agriculture, Asia, landscape, Philippines, travel, mountain, farming, village, rice field, rice terrace, Rice Terraces, bananue


if i search 'rice terrace' only 58 images are shown and none are mine.

Possible to give more informations on the keywords and controlled-vocabularies? so everyone can benefit from it, and how can we edit and fix it now. thank you.
Title: Re: Introducing the new Veer
Post by: hofhoek on July 17, 2010, 03:00
@ Brian: Thanks for the clearing up. I will check my images and come back to you if I don't understand.  Patricia
Title: Re: Introducing the new Veer
Post by: cidepix on July 21, 2010, 04:08
Thank you Brian,

Looking forward for this issue to be sorted. I believe it will dramatically increase Veer's performance for vector artists. From my personal experience, Veer does not reflect what I see on the microstock chart on the right side of this forum. 

As you know Veer is supposed to be in the lower section of middle tier agencies, but for me it is even worse than a few "supposedly low earner" sites with same number of images. So obviously not only us, vector artists, but also veer must be losing money. That is the only logical explanation.

I agree that I might be an exception but the microstock chart is very accurate for me apart from Veer.


Brian,

will you be offering JPEG options for vectors? It has been like a year since you said "yes, it is coming in a future update!"

but still no sign of it...

It's still planned - but we don't have a current ETA.

A bit of background on the shift: As you know - creating JPEGs from .EPS vectors is not always a straightforward process - there are many variables that can effect output quality. Earlier this year we ran into challenges creating automated JPEGs in all resolutions that we felt would be trouble-free and look good in the vast majority of cases. We decided against implementing any solution that we felt could lead to variable JPEG quality and possible customer dissatisfaction.  Now that we've got the new Veer site up we can take another look at this - much of the background work and development has been completed.
Title: Re: Introducing the new Veer
Post by: mtkang on July 21, 2010, 07:31
so any reason why my keywords are not shown as the controllable vocabulary?

[url]http://marketplace.veer.com/images/2259338_rice-terraces?slot=15&pg=1[/url] ([url]http://marketplace.veer.com/images/2259338_rice-terraces?slot=15&pg=1[/url])

how about my image of this rice terrace? i put both 'rice terrace' and 'rice terraces' in my keywords, both none of it had shown up.

there are the keywords or searchable CV under the images - mountains landscapes travel villages Philippines rice paddies

my original keywords are: agriculture, Asia, landscape, Philippines, travel, mountain, farming, village, rice field, rice terrace, Rice Terraces, bananue


if i search 'rice terrace' only 58 images are shown and none are mine.

Possible to give more informations on the keywords and controlled-vocabularies? so everyone can benefit from it, and how can we edit and fix it now. thank you.
Title: Re: Introducing the new Veer
Post by: donding on July 21, 2010, 10:23
so any reason why my keywords are not shown as the controllable vocabulary?

[url]http://marketplace.veer.com/images/2259338_rice-terraces?slot=15&pg=1[/url] ([url]http://marketplace.veer.com/images/2259338_rice-terraces?slot=15&pg=1[/url])

how about my image of this rice terrace? i put both 'rice terrace' and 'rice terraces' in my keywords, both none of it had shown up.

there are the keywords or searchable CV under the images - mountains landscapes travel villages Philippines rice paddies

my original keywords are: agriculture, Asia, landscape, Philippines, travel, mountain, farming, village, rice field, rice terrace, Rice Terraces, bananue


if i search 'rice terrace' only 58 images are shown and none are mine.

Possible to give more informations on the keywords and controlled-vocabularies? so everyone can benefit from it, and how can we edit and fix it now. thank you.



I hope we get some answers for these problems. It seems the main keywords have been removed from the CV. Like I've said before....my example...a "bottle of Calcium" should pull up just that, a "bottle" of calcium. A buyer shouldn't have to put in "calcium pills" to pull up a bottle of calcium if that is what they are searching for, when the main subject is a bottle of calcium and bottle is in my placed  keywords as well as in the title. Mainly all "bottle of Calcium" pulls up is bottles of milk, no bottles of calcium. Yes milk contains calcium, but it should pull up "calcium bottles" also. I'm afraid to do a search on any of the other images I have on there and I'm afraid with a messed up search engine like that I will not have sales, which is really making me lose faith in their system. That photo is one of my best sellers on all the sites.
Title: Re: Introducing the new Veer
Post by: mtkang on July 21, 2010, 11:01
let's us know what we didn't do it right to make the keywords being part of the searchable controlled vocabulary.. educate us, it is a win-win situation for agency and contributor. I would like to be able to edit my keywords too, i think majority of people is edited for correct keywords instead of spamming with keywords.
Title: Re: Introducing the new Veer
Post by: donding on July 21, 2010, 11:27
let's us know what we didn't do it right to make the keywords being part of the searchable controlled vocabulary.. educate us, it is a win-win situation for agency and contributor. I would like to be able to edit my keywords too, i think majority of people is edited for correct keywords instead of spamming with keywords.

Brian said that the keywords can not be edited after submission, which only compounds the problem.
Title: Re: Introducing the new Veer
Post by: jbarber873 on July 21, 2010, 21:13
Brian-
   I have a shot of paint cans on the site. The keywords include  cans , paint and a bunch of others. When I search for paint cans, the shot is not in the results. When I search for paint, cans ( comma added ) it shows up. When i search for cans paint it shows up ( with or without the comma). What's up with that? I just want someone searching for paint cans to find it ( and buy it!)
image id#1524660


Lots of keyword questions instead of questions about the new site - that's ok!  ;)

For general keyword questions try this thread on our group on Veer Ideas:
[url]http://ideas.veer.com/group/marketplace/discussions/89[/url] ([url]http://ideas.veer.com/group/marketplace/discussions/89[/url])

For questions on keyword issues specific images - please consider emailing Ryan at [email protected] .

Some additional background:  your terms are mapped to our CV (controlled-vocabulary) during the ingest process. This can mean there may be fewer search terms that show up on the site - but you are getting the benefit of tons of lead-ins and walkups built into the CV.

As far as "paint cans" vs "pain, cans"  - it's important to try and get keyphrases like this (or "white background") entered into system as a single term - without comma between the words. We have CV terms for "paint" and "cans" as well as "paint cans". It looks like in this case "paint can" is missing.  I'll forward this to our CV/keywording team to see if they have a better explanation.


Before I made this post I did contact contributor help, and got a "canned" response. ( Sorry, i couldn't help it.)
I still think all this CV stuff is getting a little too restrictive. I can see where some things can be open to interpretation, but if I have to second guess the CV on something as simple as paint cans, I'm not sure it's worth the trouble for the minimal sales so far. Or maybe i just should have just called them cans paint in the first place.
Title: Re: Introducing the new Veer
Post by: FD on July 22, 2010, 13:36
The disconnect and source of confusion is between submitted keywords (what was entered during upload or extracted from IPTC), versus what we call "search terms" - or terms from our CV (controlled vocabulary).

The upload interface and the approved tab show the submitted keywords. The image details page displays the search terms
The site stores the submitted keywords in the system, but only search terms from our CV are actually, well... searchable.

While it causes confusing cases like this, in most instances the mapping process from submitted keywords to search terms really helps to improve search relevancy.
Oh well, thanks for your explanation because this clarifies a lot. I figure that Snapvillage had the same kind of re-mapping. I also wondered why I sold nothing there, and when I had a look at my best sellers, I couldn't even find them. Turned out it was a whitespace or something. That's when I gave up there.

If it is a question of mapping raw keywords in the IPTC to CV terms, why not develop an app like the Deepmeta screen for keywords on iStock? You can see all your raw keywords and how they will be mapped in the CV. It's really very fast to disambiguate and map all.

I couldn't find many of my images back in the searches too, at least when using relevant keywords. It made me wonder what went wrong.
Title: Re: Introducing the new Veer
Post by: FD on July 22, 2010, 13:40
@ Brian: Thanks for the clearing up. I will check my images and come back to you if I don't understand.  Patricia
You can't since it has been mentioned here that you can't re-edit your keywords after they have been swallowed in by the system. That makes it so frustrating.
Title: Re: Introducing the new Veer
Post by: bittersweet on August 03, 2010, 11:19
After the frustration of the whole vector situation, I had pretty much stopped uploading to Veer, and hadn't had a sale since May 3. I went to check today and had had four sales over the last week, which - though sad - is an improvement. However, I cannot figure out for the life of me how I have received a 1.75 royalty on an EPS file, priced at 20 credits or $30USD...which I had been getting 7.00 royalties on. Even in the unlikely scenario of the biggest credit pack, I'm not seeing how this number was arrived at. There is a second download of the same file listed on the same date, which lists a $5.25 royalty (together they equal the expected 7.00) ... both are listed as standard license.

Can anyone point me in the direction of the credit/royalty calculation chart that can explain this? Admittedly I haven't been paying all that much attention to the latest developments, so I apologize for not being able to locate this on the site now.

thanks!

ETA: Didn't mean to sound so negative... I am still really hoping for the best with Veer, and I am still very appreciative of the efforts and attention of Brian and all the others who continue to provide updates and seek feedback. :)
Title: Re: Introducing the new Veer
Post by: Brian O'Shea on August 18, 2010, 10:44
After the frustration of the whole vector situation, I had pretty much stopped uploading to Veer, and hadn't had a sale since May 3. I went to check today and had had four sales over the last week, which - though sad - is an improvement. However, I cannot figure out for the life of me how I have received a 1.75 royalty on an EPS file, priced at 20 credits or $30USD...which I had been getting 7.00 royalties on. Even in the unlikely scenario of the biggest credit pack, I'm not seeing how this number was arrived at. There is a second download of the same file listed on the same date, which lists a $5.25 royalty (together they equal the expected 7.00) ... both are listed as standard license.

Can anyone point me in the direction of the credit/royalty calculation chart that can explain this? Admittedly I haven't been paying all that much attention to the latest developments, so I apologize for not being able to locate this on the site now.

thanks!

ETA: Didn't mean to sound so negative... I am still really hoping for the best with Veer, and I am still very appreciative of the efforts and attention of Brian and all the others who continue to provide updates and seek feedback. :)

Hi Whatalife -

Thanks for reporting that royalty display issue - which was indeed a bug. You are correct the multiple listings did correctly add up to the proper royalty (ex $5.25 + $1.75 = $7).

Our developers identified the cause as situations when a customer used credits from multiple credit packs to purchase a single file. This has now been corrected - single sales show up as a single line on your stats page.

 - Brian