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Author Topic: Veer Reseller API  (Read 27866 times)

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« on: February 11, 2011, 19:55 »
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Hi everyone,
 
Were excited to announce a new opportunity for Veer and our contributors that creates more visibility and sales for Veers microstock images around the world, via the new Veer Reseller API.

For years, Veer has had an established network of trusted localized resellers that market and sell our macrostock images in areas we dont sell to directly. Now weve created an API that allows us to offer Veers microstock images to our global network of resellers who want to provide lower-priced content to their customers. The API allows our resellers to easily integrate Veer microstock images into their localized websites.

The royalties youll earn for sales of your images in the Veer Reseller API are exactly the same as if youd sold the image on Veer.com (see our current rate card here:
http://contributor.veer.com/images/pdf/Veer_Contributor_Rate%20Card_%28020111%29.pdf). Its just like selling your image on Veer, except that the sale happened on a reseller website.
 
The first partner in our reseller network use the API is http://photogenica.pl/, based in Poland. Were currently exploring opportunities with our other partners, and will notify you about other partners to adopt the API in the future.

Based on our current technology, there is no opt-out feature. However, as the royalties you earn via the Veer Reseller API are exactly the same as selling your images on Veer.com, and as our reseller network increases visibility and sales opportunities for your images, this program is a great benefit to contributors.

We do apologize for not providing more advance notice that wed be implementing this program. The timing wasnt coordinated accurately on our end, and we feel bad that this caught many of you by surprise. I hope our track record with regards to communicating updates to you speaks to the fact this isnt something we make a habit of. :)

As always, questions, feedback, and discussion are welcome.
 
Cheers,
 
Chelsey

-------------------------------------
Chelsey Schaffel
Manager, Veer Creative Content

http://www.veer.com
 


« Reply #1 on: February 11, 2011, 20:07 »
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Well, thats disappointing. So far i've ditched all sites that didnt let me opt-out of partner programs :(
For me its about wanting complete control over my pictures and where and how and under what terms they are sold.
The royalties might be the same as with Veer, but what are they charging in the first place? Who says, eventhough the royalties are the same our cut isnt smaller? And does this partner site have other partners? Wouldnt be the first time a partner migrates our pictures to yet another one of THEIR partners leaving us clueless about where our pictures end up etc.
I do understand the potential of partner programs and how it allows Veer (and thus us  as contributors) to tap different market segments, but i'm really fed up with partner programs, untransparency and the shennanigans they bring along.
An opt-out...please?
« Last Edit: February 12, 2011, 00:46 by Artemis »

« Reply #2 on: February 11, 2011, 21:50 »
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I just have a request...

The images in that portal appeared with the copyright next to my real name.

However at Veer and other microstock sites I use a pseudonym / alias....so I'd like the copyright to my "alias'.

Monica

« Reply #3 on: February 12, 2011, 05:24 »
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I just have a request...

The images in that portal appeared with the copyright next to my real name.

However at Veer and other microstock sites I use a pseudonym / alias....so I'd like the copyright to my "alias'.

Monica

how do you do that? I thought we were stuck at real names.

wow photogenica has a shocking search engine, try green tree frog or outer space  (you need hit english), if I was a customer it would be closed very quick.

Chelsey, do you if being able to redo keywords is on the future agenda for veer? (I have 1000-2000 almost dead images from snapvillage days, not sure whether to delete and reupload)

« Reply #4 on: February 12, 2011, 07:38 »
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Well, thats disappointing. So far i've ditched all sites that didnt let me opt-out of partner programs :(
For me its about wanting complete control over my pictures and where and how and under what terms they are sold.
The royalties might be the same as with Veer, but what are they charging in the first place? Who says, eventhough the royalties are the same our cut isnt smaller? And does this partner site have other partners? Wouldnt be the first time a partner migrates our pictures to yet another one of THEIR partners leaving us clueless about where our pictures end up etc.
I do understand the potential of partner programs and how it allows Veer (and thus us  as contributors) to tap different market segments, but i'm really fed up with partner programs, untransparency and the shennanigans they bring along.
An opt-out...please?

Ditto here. The problem is we don't get to actually SEE exactly what the images are selling for and the partner royalties AREN'T separated out. There are too many shenigans that can happen and have been going on and I prefer just to opt out.

If you are willing to separate out the royalties that we make from partners and show us EXACTLY what we made from them, I'm ok with the partner program concept. If you are not willing to do that, I may consider not selling on Veer. Contributors should have the right to decide where there images go.

« Reply #5 on: February 12, 2011, 17:59 »
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I just have a request...

The images in that portal appeared with the copyright next to my real name.

However at Veer and other microstock sites I use a pseudonym / alias....so I'd like the copyright to my "alias'.

Monica

how do you do that? I thought we were stuck at real names.

wow photogenica has a shocking search engine, try green tree frog or outer space  (you need hit english), if I was a customer it would be closed very quick.

Chelsey, do you if being able to redo keywords is on the future agenda for veer? (I have 1000-2000 almost dead images from snapvillage days, not sure whether to delete and reupload)

OMG yes this is long overdue, every site lets us edit keywords, All my snapvillage content is totally dead too as the keywords and desriptions have been dropped or severely messed up.  I was told the issue would automatically be corrected a year ago and it never has, can we please at least have the ability to correct bad or missing keywords please. And Since we just experienced massive copyright infringement at another site through partners re-distributing images without copyright info, you can not expect us to just trust you. There is no need for the word trust in business all that needs to happen is full transparency of how much images sell for and how much we get and the option to opt out of those programs in the event they turn out to be fraudulent like they have so many times in the past.

« Reply #6 on: February 12, 2011, 18:16 »
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Are licensing terms the same for partner sites?

« Reply #7 on: February 12, 2011, 19:05 »
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I see they are offering EPS files for 99 zlotys which translates into approx. 34 dollars.
That's the same amount you're selling them for at Veer, unless you buy with credits that is (24 = $34)

But what about the extended licenses that sells for 159, 239 and 299 zl ?
Their most expensive EL is around $103 - yours at Veer is about $186
Their cheapest EL is around $34 - yours at Veer is about $77.

So, my question is, what does an EL sold at Photogenica net me ? How is my royalty calculated, a certain percentage of that EL sale ?

Do we earn $17,5 - $35 and $43,75 on these partner ELs as stated in the Veer Contributor Rate Card, as if they were sold at Veer ?

Because $7 would be unacceptable in case an EL is sold

lagereek

« Reply #8 on: February 13, 2011, 13:48 »
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Well, no matter how many partner-programs,  our files will have to be reviewed/edited, just a little bit faster then now. At this moment I will be 7 foot under before building a reasonable port.

Perhaps employing a fellow worker??

« Reply #9 on: February 14, 2011, 19:12 »
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Hi everyone,

Appreciate the feedback (positive and negative) and dialogue. Ill answer as many questions as I can now, and provide further information as it becomes available to me, if there are still outstanding inquiries.

Ill try to respond to everything in one post, so as not to clutter the thread too much.

Why is my real name showing on a partner site, if I use an alias on Veer?
This may be a bug, and our developers are investigating. If you use an alias on Veer, the intention is for that to be mirrored on partner sites.

Phil to show an alias instead of your full name, click Edit in the Contact Information area of your Veer Member Page (right-hand side of the page). There are fields there to enter an alias and, if you wish, a custom URL.

Do the partner sites resell to other partners?
No. Your images will only be sold through the companies weve partnered with directly. We know that trust us can be a dangerous phrase and may be asking a lot given that some of you have had negative experiences with this kind of thing in the past, and thats understandable. We hope that some reassurance will come from the fact that, as I mentioned previously, the sites were working with are partners with whom weve had established relationships on the traditional side of the business for many years, and we see this as a way for you to increase your exposure and revenue.

How will the royalties/sales appear on my dashboard?
Sales acquired through the API will be processed and shown once a month, at months end. Sales will look the same as your regular Veer sales; they will not be broken out as API sales. Were able to track this information in our own database, and will be working with the developers attempt to add more details to your own dashboard. We know this is an important issue for you.

What does an EL sale through Photogenica net the contributor?
Thomas, the simple answer to your question is, yesyou earn the amount listed on the contributor rate card, as if the image was sold at Veer. For example, even if the price of a multi-user EL is lower on a partners site than on Veer, you still earn $17.50the royalty indicated on the Veer rate card.

Are licensing terms the same for partner sites?
Yes.

Which partner sites are we working with?
The API is currently only live on Photogenica. Well update you as more partners sign on.

Is the ability to edit keywords post-publish on the agenda for Veer? 
This is definitely still on our radar. Its something we discuss often, but is a more complicated business decision than is likely apparent from the outside. We do consider cleaning up old SnapVillage keywords a particularly high priority, and are aiming to focus on those specifically in the coming months. We want to make sure your images are searchable, and dont want to place the clean-up burden on you since the errors that were created as a result of the transfer were out of your control.

Regarding having an opt-out optionyour feedback on the matter is valuable, and we will still look at this as a future possibility.

Im happy to answer further questions. Thanks again for your feedback.

Cheers,

Chelsey

-------------------------------------
Chelsey Schaffel
Manager, Veer Creative Content

http://www.veer.com

« Reply #10 on: February 14, 2011, 21:11 »
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ah well, good to hear an opt-out will at least be considered i guess...
« Last Edit: February 15, 2011, 04:07 by Artemis »

« Reply #11 on: February 15, 2011, 03:56 »
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Thanks Chelsey :)

« Reply #12 on: February 15, 2011, 04:14 »
+1
Thanks for answering all the questions Chelsey and also thanks for making an announcement about the partnership.  I agree with those who say it would be great to have an opt out button (although I am happy to be opted in) it is nice to have the option.

I am also glad to hear that the partners can not further distribute to other partners.  Things start getting very crazy and uncontrolled from the photographers view point when partners redistribute to other partners who perhaps redistribute it again.  I can't help but wonder if the earnings ever return to the photographer in such a case.

« Reply #13 on: February 15, 2011, 08:00 »
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I think agencies start out with great intentions as far as partnering up with APIs, but the problem is that there is not follow-through. Once the connection is made, it seems as though there is no check system to monitor the partner and make sure things are progressing as per the agreements. And if an opt-out button is provided to contributors and contributors DO choose to opt out, it doesn't seem as though that decision reaches the partners. I still have images showing on a partner site from an agency where I checked the opt-out button at LEAST three months ago. That's not right.

I do hope you can overcome these partnering obstacles and make it a worthwhile venture for all of us. And hopefully your transparency is indeed transparent, and not just faux transparent.  :)

« Reply #14 on: February 15, 2011, 08:09 »
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Thanks for the clarity Chelsey

« Reply #15 on: February 15, 2011, 17:11 »
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Is the ability to edit keywords post-publish on the agenda for Veer? 
This is definitely still on our radar. Its something we discuss often, but is a more complicated business decision than is likely apparent from the outside. We do consider cleaning up old SnapVillage keywords a particularly high priority, and are aiming to focus on those specifically in the coming months. We want to make sure your images are searchable, and dont want to place the clean-up burden on you since the errors that were created as a result of the transfer were out of your control.


Thanks for responding, but it appears those making decisions at Veer are a little out of touch with what has now become industry standard for every other microstock site, it is not a "complicated business decision" to allow editing of bad keywords for any other site. Of the 12 stock sites I submit to, veer is the only site that doesn't allow submitters to correct keywords, it is really nice from the sites perspective and the contributors perspective to be able to go back and add or change keywords from the early days.  Many new stock submitters learn how to better keyword over time and often go back to old images and update with more accurate keywords in turn making the searches much more accurate for buyers.  It is also industry standard to be able to opt out of parter sites, it is also industry standard to see your partner sales labeled as such.  While I usually enjoy other opportunities to sell through partners, I hope you can understand some people's skepticism when you are not willing to be transparent about partner sales when other sites do this as normal practice, I hope these items will be taken seriously by veer as they have already been taken seriously by your competition. I do appreciate that veer is actively participating in the forums that means more to me than anything.  That is a point which other sites could learn from.

lisafx

« Reply #16 on: February 15, 2011, 17:14 »
+1
Thanks Chelsey.  :)

With some luck then, we might hope to see a bunch of sales come through at the end of the month, and we could make an educated guess that those were partner sales?

« Reply #17 on: February 16, 2011, 09:53 »
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Hi Chelsey,
Need some explanation here, if you go to photogenica.pl website and type
##masterpiece, you will see those images belong to me and they are all
from my 123rf Portfolio.

For your information, I DO NOT have any account with Veer and how come
all my images in 123rf portfolio can land into photogenica.pl ?

Your urgent reply is very much appreciated.

Regards
masterpiece

« Reply #18 on: February 16, 2011, 10:03 »
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Hi Chelsey,
Need some explanation here, if you go to photogenica.pl website and type
##masterpiece, you will see those images belong to me and they are all
from my 123rf Portfolio.

For your information, I DO NOT have any account with Veer and how come
all my images in 123rf portfolio can land into photogenica.pl ?

Your urgent reply is very much appreciated.

Regards
masterpiece

Maybe 123rf is a partner with photogenica too? You might query 123rf support about that. Most sites now are jumping on the partner/API bandwagon.

« Last Edit: February 16, 2011, 20:36 by Chelsey Schaffel »

« Reply #20 on: February 17, 2011, 02:39 »
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not wanting to "veer" off topic here but any chance of getting images reviewed in the near future.  I currently have 100 ready for review and about 500 waiting their turn as you allow them to be submitted.  I have great hopes for Veer but no hope without my images being seen by buyers


« Reply #22 on: March 31, 2011, 15:14 »
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My images are on snapfish, but the copyright is given to snapfish, I am not being shown as the copyright holder. Is there something I'm missing here?

2210476.jpg
Snapfish
Newborn Whitetail Deer Fawn
Image ID: 580209

This is one of my images. Can someone clarify whats going on?

« Reply #23 on: March 31, 2011, 15:25 »
0
My images are on snapfish, but the copyright is given to snapfish, I am not being shown as the copyright holder. Is there something I'm missing here?

2210476.jpg
Snapfish
Newborn Whitetail Deer Fawn
Image ID: 580209

This is one of my images. Can someone clarify whats going on?

Hi brm1949,

Thanks for the question. I'll look into this for you and let you know what I find out.

Chelsey

« Reply #24 on: March 31, 2011, 15:40 »
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I can find my pictures on snapfish, but it only shows 315 of them while I have many more on Veer. Where are they lost?

« Reply #25 on: March 31, 2011, 15:42 »
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I found some images at Snapfish without watermark

« Reply #26 on: March 31, 2011, 15:56 »
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Hi MikLav -
Hi milemobile -

We can probably help you best if you send an email to
[email protected] so we can look into your specific accounts. I've given the contributor team a heads up to watch for your emails.

Thanks for the questions so far everyone. We want to make sure we aren't overlooking anything, so keep them coming!

Chelsey
« Last Edit: March 31, 2011, 16:02 by Chelsey Schaffel »

grp_photo

« Reply #27 on: March 31, 2011, 16:05 »
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Is the ability to edit keywords post-publish on the agenda for Veer? 
This is definitely still on our radar. Its something we discuss often, but is a more complicated business decision than is likely apparent from the outside. We do consider cleaning up old SnapVillage keywords a particularly high priority, and are aiming to focus on those specifically in the coming months. We want to make sure your images are searchable, and dont want to place the clean-up burden on you since the errors that were created as a result of the transfer were out of your control.

Opposite to the others here I agree it is your job to clean the keyword-mess that you made with Snapvillage. But it should be more than high priority I delivered high quality material to you and you did just three keywords or so to them and best of it these keywords were wrong - go figure!!!!!
REALLY GET THIS JOB DONE before you send this keyword-mess to your partners!

« Reply #28 on: March 31, 2011, 16:38 »
0


Is the ability to edit keywords post-publish on the agenda for Veer?  
This is definitely still on our radar. Its something we discuss often, but is a more complicated business decision than is likely apparent from the outside. We do consider cleaning up old SnapVillage keywords a particularly high priority, and are aiming to focus on those specifically in the coming months. We want to make sure your images are searchable, and dont want to place the clean-up burden on you since the errors that were created as a result of the transfer were out of your control.

Opposite to the others here I agree it is your job to clean the keyword-mess that you made with Snapvillage. But it should be more than high priority I delivered high quality material to you and you did just three keywords or so to them and best of it these keywords were wrong - go figure!!!!!
REALLY GET THIS JOB DONE before you send this keyword-mess to your partners!

Hi grp_photo,

Are you referring to images that were transferred from SnapVillage, or recent uploads? If they were recent uploads, please send the image skus in question to [email protected]om, and we can take a look to see if they were mis-keyworded, or if there may have been some other error. We certainly aren't aiming to make your images unsearchable, as that doesn't benefit you or Veer.

Chelsey

« Reply #29 on: March 31, 2011, 16:54 »
0
My images are on snapfish, but the copyright is given to snapfish, I am not being shown as the copyright holder. Is there something I'm missing here?

2210476.jpg
Snapfish
Newborn Whitetail Deer Fawn
Image ID: 580209

This is one of my images. Can someone clarify whats going on?

I just checked and my images are there. They have the copyright as showing Snapfish / cathyslife    <--- my acct name at Veer

So I'm OK with that. Maybe you should contact support?

« Reply #30 on: March 31, 2011, 16:57 »
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I can find my pictures on snapfish, but it only shows 315 of them while I have many more on Veer. Where are they lost?

I have the same issue...325 on Snapfish, but 423 on Veer. Maybe they are still in the process of feeding images over?

« Reply #31 on: March 31, 2011, 17:29 »
0
I can find my pictures on snapfish, but it only shows 315 of them while I have many more on Veer. Where are they lost?

I have the same issue...325 on Snapfish, but 423 on Veer. Maybe they are still in the process of feeding images over?
Probably still feeding over indeed, none of mine there yet (oh how wished it would stay that way).
I hope the opt-out is still considered or on the agenda for consideration...?

« Reply #32 on: March 31, 2011, 17:34 »
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Hello, only 17 of my images have been transferred.  Are only select images being transferred?

There is no watermark on my image....this is absolutely unacceptable please fix this immediately. I am able to steal web sized images simply by right clicking and saving!!! This is alarming.  If the watermark issue can not be fixed can I at least opt out of snapfish?

Also still waiting to be able to edit my snapvillage descriptions and keywords...as another poster mentioned I sincerely hope the thousands of images that were screwed up are not being transfered to partners before you allow us to edit them (the job of editing should be veers, but at this point I would settle for allowing me to edit my own images before you go selling them off all over the internet without my approval)  This issue has been raised many times. I can not believe that Veer has not made this issue a priority. Are there any plans to allow us to edit our own keywords like every other stock site allows us.

« Reply #33 on: March 31, 2011, 17:41 »
0
I can find my pictures on snapfish, but it only shows 315 of them while I have many more on Veer. Where are they lost?

I have the same issue...325 on Snapfish, but 423 on Veer. Maybe they are still in the process of feeding images over?
Probably still feeding over indeed, none of mine there yet (oh how wished it would stay that way).
I hope the opt-out is still considered or on the agenda for consideration...?

Yeah, I know.

« Reply #34 on: March 31, 2011, 19:27 »
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Boy, Chelsea sure is doing a great job of dodging that reviewing question every time it comes up, isn't she?

« Reply #35 on: April 01, 2011, 07:55 »
0
It seems we have PR Pro here talking with us ;-)

lagereek

« Reply #36 on: April 01, 2011, 08:01 »
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I think its a one-man-band! honestly. Think about it 3 weeks to a month before editing pictures, unheard of!  Im not uploading anymore until they get thei reviewing act together.
Ive got 3000 shots, can you imagine, reviewed at around 2025.

« Reply #37 on: April 01, 2011, 09:04 »
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they are reviewing several batches at once... I was uploading a batch every week, and yesterday they approved them all, except the very last one.

« Reply #38 on: April 01, 2011, 10:06 »
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Yes! Please address the review times. They are the longest of any of the big eight. What are your plans to improve this?

« Reply #39 on: April 01, 2011, 10:20 »
0
can you explain me this? (number of pictures online)

Veer 2336
Snapfish 667
Photogenica 2905

« Reply #40 on: April 01, 2011, 13:13 »
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Hi folks,

Responses to your most recent questions below. I think I've addressed everything, but please let me know if I missed something.

Why isnt my name showing up under my images on Snapfish? Why arent all of my images on Veer showing up on Snapfish? Why are some images missing watermarks?

Ive bundled these questions together because the quick answer to all of them is, Were looking into it. I wish I could give you a more specific answer than that, but since Im not the person whos in direct contact with Snapfish (or any of our partners) regarding the API, Ive passed these questions on to the Veer team that handles the partner program, and am waiting for further information. Ill post an update here as soon as I have some more details for you. With respect to the watermarkswe know how important it is that your images are protected, and agree that its unacceptable that some are missing. Were working particularly hard to get that issue addressed immediately.

(luissantos94--Please send an email to
[email protected] and we can check into your account specifically regarding the discrepancy with the Photogenica numbers.)

Is the opt-out still being considered?

Yes. We hope youll see the program as a positive opportunity to increase your revenue, but also understand there are reasons you may not want to participate. The partner program is still very new, so were continuing to monitor feedback from contributors, and havent ruled out offering an opt-out option.  

Whats being done about the incorrect SnapVillage descriptions and keywords? And, are we going to be able to edit our own images post-publish?

Nothings changed here since my responses to these questions on the previous pagewe still consider fixing the SnapVillage errors a high priority, and are still listening to your feedback about the desire to be able to edit your own content. As we fix the SnapVillage keywords (and this is on our agenda for the immediate future), we will ensure the changes are pushed over to the partner sites as well.      

Whats being done about lengthy review times?

Pixartno intentional dodging going on here; thats not our style. My first priority in this thread has been to respond to the questions specific to the API. Review times are obviously higher than both you and I would like to see right now, and we are working hard to reduce them. These past few months, weve been trying out a few different kinds of workflows to see which method will allow us to get your images live fastest and most efficiently. As a result of that, some of you may have been seeing faster than normal review times, and some sloweror somewhat of a combination, as MikLav experienced when a large batch of his images that had been waiting went through all at once. The workflow tweaks weve made have increased production levels significantly, but weve also seen a large upswing in submissions in general as more and more contributors hear about Veer and hop on board. Increases in submission levels is always something we plan for, but as the interest in Veer has continued to exceed our expectations, were continuing to work on strategies to get your content live as fast as we canto do so benefits everyone.

Thanks again for your feedback about the API, and your general comments. We do genuinely appreciate your engagement (even when it comes to the tough questions) so that we can keep working to improve your experience with Veer.

Further questions and comments welcome here or via [email protected].

Cheers,

Chelsey  
« Last Edit: April 01, 2011, 13:15 by Chelsey Schaffel »

« Reply #41 on: April 01, 2011, 17:05 »
0
Thanks for the answers but I really wish you would not just "look into offering an opt-out", but actually put the opt-out on your site immediately. No one seems to be able to answer questions about why images are missing from APIs, why they don't have watermarks, etc. etc. I for one would like to opt out UNTIL you get all the bugs out of the API setup, THEN consider opting in, NOT the reverse.

We have seen too many shenanigans going on with APIs on all the sites...as the copyright holder of my images, I should have the right to decide where and when my images go. I decided to put them on Veer...nowhere else. You decided to institute the API program, not me.

Please reconsider the opt-out button! Thanks.

« Reply #42 on: April 02, 2011, 04:51 »
0
Wholeheartedly agree with Cathy here above! I dont care how excited Veer is to grow it's and our revenue by partnering; i never asked for this and i DO NOT WANT my images on all sort of buggy sites (and prove is here yet again, no watermarks, no copyright info,...).
It's too easy to say 'yeah yeah we're considering this', while honestly, i don't think you *really* are considering it, you just "haven't ruled it out", which is a very different connotation.

I'd also like to know, are our images there mirrored from the Veer site? they have their own watermark so i assume they got the copies? (which usually, from experience, means that if i decide to stop my partnership with Veer it'll be a hell of a task to get my images of your partner sites, can we have a timeframe guarantee?)

« Reply #43 on: April 02, 2011, 12:37 »
0
Hi folks,

Responses to your most recent questions below. I think I've addressed everything, but please let me know if I missed something.

Why isnt my name showing up under my images on Snapfish? Why arent all of my images on Veer showing up on Snapfish? Why are some images missing watermarks?

Ive bundled these questions together because the quick answer to all of them is, Were looking into it. I wish I could give you a more specific answer than that, but since Im not the person whos in direct contact with Snapfish (or any of our partners) regarding the API, Ive passed these questions on to the Veer team that handles the partner program, and am waiting for further information. Ill post an update here as soon as I have some more details for you. With respect to the watermarkswe know how important it is that your images are protected, and agree that its unacceptable that some are missing. Were working particularly hard to get that issue addressed immediately.


(luissantos94--Please send an email to [email protected] and we can check into your account specifically regarding the discrepancy with the Photogenica numbers.)

Is the opt-out still being considered?

Yes. We hope youll see the program as a positive opportunity to increase your revenue, but also understand there are reasons you may not want to participate. The partner program is still very new, so were continuing to monitor feedback from contributors, and havent ruled out offering an opt-out option.  

Whats being done about the incorrect SnapVillage descriptions and keywords? And, are we going to be able to edit our own images post-publish?

Nothings changed here since my responses to these questions on the previous pagewe still consider fixing the SnapVillage errors a high priority, and are still listening to your feedback about the desire to be able to edit your own content. As we fix the SnapVillage keywords (and this is on our agenda for the immediate future), we will ensure the changes are pushed over to the partner sites as well.      

Whats being done about lengthy review times?

Pixartno intentional dodging going on here; thats not our style. My first priority in this thread has been to respond to the questions specific to the API. Review times are obviously higher than both you and I would like to see right now, and we are working hard to reduce them. These past few months, weve been trying out a few different kinds of workflows to see which method will allow us to get your images live fastest and most efficiently. As a result of that, some of you may have been seeing faster than normal review times, and some sloweror somewhat of a combination, as MikLav experienced when a large batch of his images that had been waiting went through all at once. The workflow tweaks weve made have increased production levels significantly, but weve also seen a large upswing in submissions in general as more and more contributors hear about Veer and hop on board. Increases in submission levels is always something we plan for, but as the interest in Veer has continued to exceed our expectations, were continuing to work on strategies to get your content live as fast as we canto do so benefits everyone.

Thanks again for your feedback about the API, and your general comments. We do genuinely appreciate your engagement (even when it comes to the tough questions) so that we can keep working to improve your experience with Veer.

Further questions and comments welcome here or via [email protected].

Cheers,

Chelsey  

« Reply #44 on: April 02, 2011, 12:39 »
+1

About to delete my port (manually)... 3 sales in 1 year... not worth my time anymore.
Sorry... 4 sales.
Unless Veer changes search order (first yuri, than andres... etc) i'm done with the site.
Unless Veer changes upload limit and search  (how am i to upload 11.000 images with the limits set)... i'm done..

Frankly .... i'm done with prejudiced sites (starting to delete manually, and yes it will take some time).

Patrick.

pdx

« Reply #45 on: April 02, 2011, 14:28 »
0
(...)I decided to put them on Veer...nowhere else.

Well, you decided to put them on Veer and, by doing so, as per contributor agreement, you thereby authorized them to "enter into agreements with other
affiliated companies or third party sites for distribution and licensing of your Content".

Granted, the execution was a bit sloppy... just sayin'.

« Reply #46 on: April 02, 2011, 14:40 »
0
(...)I decided to put them on Veer...nowhere else.

Well, you decided to put them on Veer and, by doing so, as per contributor agreement, you thereby authorized them to "enter into agreements with other
affiliated companies or third party sites for distribution and licensing of your Content".

Granted, the execution was a bit sloppy... just sayin'.

You are absolutely correct, thank you for pointing that out.  ;) On the other hand, I still have the right to know WHERE my images are going. Veer has been good about informing us of that, but without an opt-out, it really makes no difference that we are being informed of where the images are, does it? What if I decide I don't want anything to do with Snapfish (this is just a rhetorical question), my only option is to delete my port at Veer. That's seems a little silly to me. Just sayin'.

Also, was that clause you quoted always in the contract, or has it been added recently? Just curious.

« Reply #47 on: April 02, 2011, 14:47 »
0

About to delete my port (manually)... 3 sales in 1 year... not worth my time anymore.
Sorry... 4 sales.
Unless Veer changes search order (first yuri, than andres... etc) i'm done with the site.
Unless Veer changes upload limit and search  (how am i to upload 11.000 images with the limits set)... i'm done..

Frankly .... i'm done with prejudiced sites (starting to delete manually, and yes it will take some time).

Patrick.

Patrick, how are you manually deleting your port? I thought one had to contact their support to have them delete a portfolio.

« Reply #48 on: April 04, 2011, 18:50 »
0
Hi all,

As promised, updates to a few more of your questions from last week:

Why isnt my name showing up under my images on Snapfish?
If you use an alias on Veer, you should currently see that displayed on Snapfish. If you dont use an alias on Veer, your name will be missing from your Snapfish images, and were working to correct that. The intent is that whatever name/alias is displayed with your images at Veer will be displayed with your images on partner sites.

Why arent all of my images on Veer showing up on Snapfish?
I have confirmation that this was intended to be a soft launch, so roughly half of Veers images are live, while the other half are still being loaded. I apologize that we werent able to communicate that information sooner, to avoid confusion.

Why are some images missing watermarks?
All images were refreshed over the weekend, and should now display watermarks. Please let me know if you still see some missing and well investigate further.

ArtemisSome partners are hosting thumbs and previews on their site. As a result, when an image is deleted from Veer, it may still show up in search results on a partner site for a brief period of timeBUT, it will not be available for download to the customer. 

CathyThe clause pdx quoted has always been in the contributor agreement. And yes, you do still have to contact us to delete individual images or your entire portfolio. Patrick1958 may have been speaking more generally, or just referring to the fact that he has to contact us when he referred to the process as manual.

Cheers,

Chelsey

fotorob

  • I am a professional stock photographer

« Reply #49 on: May 26, 2011, 01:59 »
0
The more partner agencys VEER works with, the more I want an opt-out-function as well!

« Reply #50 on: May 26, 2011, 05:49 »
+1
The more partner agencys VEER works with, the more I want an opt-out-function as well!

Doesn't look like they are willing to provide one, either.

I gave Veer a second shot, but sales have not increased much in the past 6 or 8 months since Dash for Cash. I think I'm done.

« Reply #51 on: February 15, 2014, 09:11 »
+2
After two years what we get...

Regarding having an opt-out optionyour feedback on the matter is valuable, and we will still look at this as a future possibility.

ah well, good to hear an opt-out will at least be considered i guess...

Is the opt-out still being considered?

Yes. We hope youll see the program as a positive opportunity to increase your revenue, but also understand there are reasons you may not want to participate. The partner program is still very new, so were continuing to monitor feedback from contributors, and havent ruled out offering an opt-out option.

... I really wish you would not just "look into offering an opt-out", but actually put the opt-out on your site immediately...
... We have seen too many shenanigans going on with APIs on all the sites...as the copyright holder of my images, I should have the right to decide where and when my images go. I decided to put them on Veer...nowhere else. You decided to institute the API program, not me.
Please reconsider the opt-out button! Thanks.

It's too easy to say 'yeah yeah we're considering this', while honestly, i don't think you *really* are considering it, you just "haven't ruled it out", which is a very different connotation.

... On the other hand, I still have the right to know WHERE my images are going. Veer has been good about informing us of that, but without an opt-out, it really makes no difference that we are being informed of where the images are, does it? What if I decide I don't want anything to do with Snapfish (this is just a rhetorical question), my only option is to delete my port at Veer. That's seems a little silly to me. Just sayin'.

The more partner agencys VEER works with, the more I want an opt-out-function as well!

Two years after that we can still forget it (fresh e-mail):
"There is no opt in/out of the partner program. This is a call that we make on your behalf"

...

« Reply #52 on: February 16, 2014, 06:09 »
0
How do I find my images on Snapfish?


 

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