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Author Topic: Veer Reseller API  (Read 34218 times)

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« Reply #25 on: March 31, 2011, 15:42 »
0
I found some images at Snapfish without watermark


« Reply #26 on: March 31, 2011, 15:56 »
0
Hi MikLav -
Hi milemobile -

We can probably help you best if you send an email to
[email protected] so we can look into your specific accounts. I've given the contributor team a heads up to watch for your emails.

Thanks for the questions so far everyone. We want to make sure we aren't overlooking anything, so keep them coming!

Chelsey
« Last Edit: March 31, 2011, 16:02 by Chelsey Schaffel »

grp_photo

« Reply #27 on: March 31, 2011, 16:05 »
0


Is the ability to edit keywords post-publish on the agenda for Veer? 
This is definitely still on our radar. Its something we discuss often, but is a more complicated business decision than is likely apparent from the outside. We do consider cleaning up old SnapVillage keywords a particularly high priority, and are aiming to focus on those specifically in the coming months. We want to make sure your images are searchable, and dont want to place the clean-up burden on you since the errors that were created as a result of the transfer were out of your control.

Opposite to the others here I agree it is your job to clean the keyword-mess that you made with Snapvillage. But it should be more than high priority I delivered high quality material to you and you did just three keywords or so to them and best of it these keywords were wrong - go figure!!!!!
REALLY GET THIS JOB DONE before you send this keyword-mess to your partners!

« Reply #28 on: March 31, 2011, 16:38 »
0


Is the ability to edit keywords post-publish on the agenda for Veer?  
This is definitely still on our radar. Its something we discuss often, but is a more complicated business decision than is likely apparent from the outside. We do consider cleaning up old SnapVillage keywords a particularly high priority, and are aiming to focus on those specifically in the coming months. We want to make sure your images are searchable, and dont want to place the clean-up burden on you since the errors that were created as a result of the transfer were out of your control.

Opposite to the others here I agree it is your job to clean the keyword-mess that you made with Snapvillage. But it should be more than high priority I delivered high quality material to you and you did just three keywords or so to them and best of it these keywords were wrong - go figure!!!!!
REALLY GET THIS JOB DONE before you send this keyword-mess to your partners!

Hi grp_photo,

Are you referring to images that were transferred from SnapVillage, or recent uploads? If they were recent uploads, please send the image skus in question to [email protected], and we can take a look to see if they were mis-keyworded, or if there may have been some other error. We certainly aren't aiming to make your images unsearchable, as that doesn't benefit you or Veer.

Chelsey

« Reply #29 on: March 31, 2011, 16:54 »
0
My images are on snapfish, but the copyright is given to snapfish, I am not being shown as the copyright holder. Is there something I'm missing here?

2210476.jpg
Snapfish
Newborn Whitetail Deer Fawn
Image ID: 580209

This is one of my images. Can someone clarify whats going on?

I just checked and my images are there. They have the copyright as showing Snapfish / cathyslife    <--- my acct name at Veer

So I'm OK with that. Maybe you should contact support?

« Reply #30 on: March 31, 2011, 16:57 »
0
I can find my pictures on snapfish, but it only shows 315 of them while I have many more on Veer. Where are they lost?

I have the same issue...325 on Snapfish, but 423 on Veer. Maybe they are still in the process of feeding images over?

« Reply #31 on: March 31, 2011, 17:29 »
0
I can find my pictures on snapfish, but it only shows 315 of them while I have many more on Veer. Where are they lost?

I have the same issue...325 on Snapfish, but 423 on Veer. Maybe they are still in the process of feeding images over?
Probably still feeding over indeed, none of mine there yet (oh how wished it would stay that way).
I hope the opt-out is still considered or on the agenda for consideration...?

« Reply #32 on: March 31, 2011, 17:34 »
0
Hello, only 17 of my images have been transferred.  Are only select images being transferred?

There is no watermark on my image....this is absolutely unacceptable please fix this immediately. I am able to steal web sized images simply by right clicking and saving!!! This is alarming.  If the watermark issue can not be fixed can I at least opt out of snapfish?

Also still waiting to be able to edit my snapvillage descriptions and keywords...as another poster mentioned I sincerely hope the thousands of images that were screwed up are not being transfered to partners before you allow us to edit them (the job of editing should be veers, but at this point I would settle for allowing me to edit my own images before you go selling them off all over the internet without my approval)  This issue has been raised many times. I can not believe that Veer has not made this issue a priority. Are there any plans to allow us to edit our own keywords like every other stock site allows us.

« Reply #33 on: March 31, 2011, 17:41 »
0
I can find my pictures on snapfish, but it only shows 315 of them while I have many more on Veer. Where are they lost?

I have the same issue...325 on Snapfish, but 423 on Veer. Maybe they are still in the process of feeding images over?
Probably still feeding over indeed, none of mine there yet (oh how wished it would stay that way).
I hope the opt-out is still considered or on the agenda for consideration...?

Yeah, I know.

« Reply #34 on: March 31, 2011, 19:27 »
0
Boy, Chelsea sure is doing a great job of dodging that reviewing question every time it comes up, isn't she?

« Reply #35 on: April 01, 2011, 07:55 »
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It seems we have PR Pro here talking with us ;-)

lagereek

« Reply #36 on: April 01, 2011, 08:01 »
0
I think its a one-man-band! honestly. Think about it 3 weeks to a month before editing pictures, unheard of!  Im not uploading anymore until they get thei reviewing act together.
Ive got 3000 shots, can you imagine, reviewed at around 2025.

« Reply #37 on: April 01, 2011, 09:04 »
0
they are reviewing several batches at once... I was uploading a batch every week, and yesterday they approved them all, except the very last one.

« Reply #38 on: April 01, 2011, 10:06 »
0
Yes! Please address the review times. They are the longest of any of the big eight. What are your plans to improve this?

« Reply #39 on: April 01, 2011, 10:20 »
0
can you explain me this? (number of pictures online)

Veer 2336
Snapfish 667
Photogenica 2905

« Reply #40 on: April 01, 2011, 13:13 »
0
Hi folks,

Responses to your most recent questions below. I think I've addressed everything, but please let me know if I missed something.

Why isnt my name showing up under my images on Snapfish? Why arent all of my images on Veer showing up on Snapfish? Why are some images missing watermarks?

Ive bundled these questions together because the quick answer to all of them is, Were looking into it. I wish I could give you a more specific answer than that, but since Im not the person whos in direct contact with Snapfish (or any of our partners) regarding the API, Ive passed these questions on to the Veer team that handles the partner program, and am waiting for further information. Ill post an update here as soon as I have some more details for you. With respect to the watermarkswe know how important it is that your images are protected, and agree that its unacceptable that some are missing. Were working particularly hard to get that issue addressed immediately.

(luissantos94--Please send an email to
[email protected] and we can check into your account specifically regarding the discrepancy with the Photogenica numbers.)

Is the opt-out still being considered?

Yes. We hope youll see the program as a positive opportunity to increase your revenue, but also understand there are reasons you may not want to participate. The partner program is still very new, so were continuing to monitor feedback from contributors, and havent ruled out offering an opt-out option.  

Whats being done about the incorrect SnapVillage descriptions and keywords? And, are we going to be able to edit our own images post-publish?

Nothings changed here since my responses to these questions on the previous pagewe still consider fixing the SnapVillage errors a high priority, and are still listening to your feedback about the desire to be able to edit your own content. As we fix the SnapVillage keywords (and this is on our agenda for the immediate future), we will ensure the changes are pushed over to the partner sites as well.      

Whats being done about lengthy review times?

Pixartno intentional dodging going on here; thats not our style. My first priority in this thread has been to respond to the questions specific to the API. Review times are obviously higher than both you and I would like to see right now, and we are working hard to reduce them. These past few months, weve been trying out a few different kinds of workflows to see which method will allow us to get your images live fastest and most efficiently. As a result of that, some of you may have been seeing faster than normal review times, and some sloweror somewhat of a combination, as MikLav experienced when a large batch of his images that had been waiting went through all at once. The workflow tweaks weve made have increased production levels significantly, but weve also seen a large upswing in submissions in general as more and more contributors hear about Veer and hop on board. Increases in submission levels is always something we plan for, but as the interest in Veer has continued to exceed our expectations, were continuing to work on strategies to get your content live as fast as we canto do so benefits everyone.

Thanks again for your feedback about the API, and your general comments. We do genuinely appreciate your engagement (even when it comes to the tough questions) so that we can keep working to improve your experience with Veer.

Further questions and comments welcome here or via [email protected].

Cheers,

Chelsey  
« Last Edit: April 01, 2011, 13:15 by Chelsey Schaffel »

« Reply #41 on: April 01, 2011, 17:05 »
0
Thanks for the answers but I really wish you would not just "look into offering an opt-out", but actually put the opt-out on your site immediately. No one seems to be able to answer questions about why images are missing from APIs, why they don't have watermarks, etc. etc. I for one would like to opt out UNTIL you get all the bugs out of the API setup, THEN consider opting in, NOT the reverse.

We have seen too many shenanigans going on with APIs on all the sites...as the copyright holder of my images, I should have the right to decide where and when my images go. I decided to put them on Veer...nowhere else. You decided to institute the API program, not me.

Please reconsider the opt-out button! Thanks.

« Reply #42 on: April 02, 2011, 04:51 »
0
Wholeheartedly agree with Cathy here above! I dont care how excited Veer is to grow it's and our revenue by partnering; i never asked for this and i DO NOT WANT my images on all sort of buggy sites (and prove is here yet again, no watermarks, no copyright info,...).
It's too easy to say 'yeah yeah we're considering this', while honestly, i don't think you *really* are considering it, you just "haven't ruled it out", which is a very different connotation.

I'd also like to know, are our images there mirrored from the Veer site? they have their own watermark so i assume they got the copies? (which usually, from experience, means that if i decide to stop my partnership with Veer it'll be a hell of a task to get my images of your partner sites, can we have a timeframe guarantee?)

« Reply #43 on: April 02, 2011, 12:37 »
0
Hi folks,

Responses to your most recent questions below. I think I've addressed everything, but please let me know if I missed something.

Why isnt my name showing up under my images on Snapfish? Why arent all of my images on Veer showing up on Snapfish? Why are some images missing watermarks?

Ive bundled these questions together because the quick answer to all of them is, Were looking into it. I wish I could give you a more specific answer than that, but since Im not the person whos in direct contact with Snapfish (or any of our partners) regarding the API, Ive passed these questions on to the Veer team that handles the partner program, and am waiting for further information. Ill post an update here as soon as I have some more details for you. With respect to the watermarkswe know how important it is that your images are protected, and agree that its unacceptable that some are missing. Were working particularly hard to get that issue addressed immediately.


(luissantos94--Please send an email to [email protected] and we can check into your account specifically regarding the discrepancy with the Photogenica numbers.)

Is the opt-out still being considered?

Yes. We hope youll see the program as a positive opportunity to increase your revenue, but also understand there are reasons you may not want to participate. The partner program is still very new, so were continuing to monitor feedback from contributors, and havent ruled out offering an opt-out option.  

Whats being done about the incorrect SnapVillage descriptions and keywords? And, are we going to be able to edit our own images post-publish?

Nothings changed here since my responses to these questions on the previous pagewe still consider fixing the SnapVillage errors a high priority, and are still listening to your feedback about the desire to be able to edit your own content. As we fix the SnapVillage keywords (and this is on our agenda for the immediate future), we will ensure the changes are pushed over to the partner sites as well.      

Whats being done about lengthy review times?

Pixartno intentional dodging going on here; thats not our style. My first priority in this thread has been to respond to the questions specific to the API. Review times are obviously higher than both you and I would like to see right now, and we are working hard to reduce them. These past few months, weve been trying out a few different kinds of workflows to see which method will allow us to get your images live fastest and most efficiently. As a result of that, some of you may have been seeing faster than normal review times, and some sloweror somewhat of a combination, as MikLav experienced when a large batch of his images that had been waiting went through all at once. The workflow tweaks weve made have increased production levels significantly, but weve also seen a large upswing in submissions in general as more and more contributors hear about Veer and hop on board. Increases in submission levels is always something we plan for, but as the interest in Veer has continued to exceed our expectations, were continuing to work on strategies to get your content live as fast as we canto do so benefits everyone.

Thanks again for your feedback about the API, and your general comments. We do genuinely appreciate your engagement (even when it comes to the tough questions) so that we can keep working to improve your experience with Veer.

Further questions and comments welcome here or via [email protected].

Cheers,

Chelsey  

« Reply #44 on: April 02, 2011, 12:39 »
+1

About to delete my port (manually)... 3 sales in 1 year... not worth my time anymore.
Sorry... 4 sales.
Unless Veer changes search order (first yuri, than andres... etc) i'm done with the site.
Unless Veer changes upload limit and search  (how am i to upload 11.000 images with the limits set)... i'm done..

Frankly .... i'm done with prejudiced sites (starting to delete manually, and yes it will take some time).

Patrick.

pdx

« Reply #45 on: April 02, 2011, 14:28 »
0
(...)I decided to put them on Veer...nowhere else.

Well, you decided to put them on Veer and, by doing so, as per contributor agreement, you thereby authorized them to "enter into agreements with other
affiliated companies or third party sites for distribution and licensing of your Content".

Granted, the execution was a bit sloppy... just sayin'.

« Reply #46 on: April 02, 2011, 14:40 »
0
(...)I decided to put them on Veer...nowhere else.

Well, you decided to put them on Veer and, by doing so, as per contributor agreement, you thereby authorized them to "enter into agreements with other
affiliated companies or third party sites for distribution and licensing of your Content".

Granted, the execution was a bit sloppy... just sayin'.

You are absolutely correct, thank you for pointing that out.  ;) On the other hand, I still have the right to know WHERE my images are going. Veer has been good about informing us of that, but without an opt-out, it really makes no difference that we are being informed of where the images are, does it? What if I decide I don't want anything to do with Snapfish (this is just a rhetorical question), my only option is to delete my port at Veer. That's seems a little silly to me. Just sayin'.

Also, was that clause you quoted always in the contract, or has it been added recently? Just curious.

« Reply #47 on: April 02, 2011, 14:47 »
0

About to delete my port (manually)... 3 sales in 1 year... not worth my time anymore.
Sorry... 4 sales.
Unless Veer changes search order (first yuri, than andres... etc) i'm done with the site.
Unless Veer changes upload limit and search  (how am i to upload 11.000 images with the limits set)... i'm done..

Frankly .... i'm done with prejudiced sites (starting to delete manually, and yes it will take some time).

Patrick.

Patrick, how are you manually deleting your port? I thought one had to contact their support to have them delete a portfolio.

« Reply #48 on: April 04, 2011, 18:50 »
0
Hi all,

As promised, updates to a few more of your questions from last week:

Why isnt my name showing up under my images on Snapfish?
If you use an alias on Veer, you should currently see that displayed on Snapfish. If you dont use an alias on Veer, your name will be missing from your Snapfish images, and were working to correct that. The intent is that whatever name/alias is displayed with your images at Veer will be displayed with your images on partner sites.

Why arent all of my images on Veer showing up on Snapfish?
I have confirmation that this was intended to be a soft launch, so roughly half of Veers images are live, while the other half are still being loaded. I apologize that we werent able to communicate that information sooner, to avoid confusion.

Why are some images missing watermarks?
All images were refreshed over the weekend, and should now display watermarks. Please let me know if you still see some missing and well investigate further.

ArtemisSome partners are hosting thumbs and previews on their site. As a result, when an image is deleted from Veer, it may still show up in search results on a partner site for a brief period of timeBUT, it will not be available for download to the customer. 

CathyThe clause pdx quoted has always been in the contributor agreement. And yes, you do still have to contact us to delete individual images or your entire portfolio. Patrick1958 may have been speaking more generally, or just referring to the fact that he has to contact us when he referred to the process as manual.

Cheers,

Chelsey

fotorob

  • Professional stock content producer
« Reply #49 on: May 26, 2011, 01:59 »
0
The more partner agencys VEER works with, the more I want an opt-out-function as well!


 

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