Some time ago I have deleted all my images on YAY.
Then I have asked them to pay what I should have paid (something like € 2,5) and to close my account.

I have asked this more times and nothing have been done.
I never had any answer from them.

Today I go to see my account on YAY.
It is always open.
But my earnings are equal to 0 €!

And I never get any money.

So what?
Fraudsters or what else?

Surely very unfair and impolite people...

Quote from: Beppe Grillo on February 22, 2014, 20:31
Some time ago I have deleted all my images on YAY.
Then I have asked them to pay what I should have paid (something like € 2,5) and to close my account.

I have asked this more times and nothing have been done.
I never had any answer from them.

Today I go to see my account on YAY.
It is always open.
But my earnings are equal to 0 €!

And I never get any money.

So what?
Fraudsters or what else?

Surely very unfair and impolite people...

Surely they are. And it's ironic, seeing as they liked to portray themselves as the nice Scandinavians who do everything fair and easy. All I ever sold with them was 0.15 Euro sales (wth?!) so I was glad to be rid of them, no matter that they get to keep my few Euros...

I've asked Linda from Yay more than once in this forum if she will pay out my (pitiful) earnings if I close account. To date she has failed to reply to any of my requests.

I don't know how it is in Norway. But in Germany the witholding of remaining balance is illegal. ( There are some court decisions from the time when the first mobile operators came on the market.)  This probably will not be different in the Scandinavian countries.

Quote from: roede-orm on February 23, 2014, 17:58
I don't know how it is in Norway. But in Germany the witholding of remaining balance is illegal. ( There are any court decisions from the time when the first mobile operators came on the market.)  This probably will not be different in the Scandinavian countries.

Yep. I am pretty sure it's illegal pretty much anywhere. Certainly within the EU, as you could not possibly agree on that in general terms. But people like Yay don't care, and they have nothing to fear.

Well, they don't answer but maybe they read this thread: this morning my 2.55 € are back
For the benefit of the doubt let's say that it was a system error ...

Quote from: MarcvsTvllivs on February 23, 2014, 23:46

Quote from: roede-orm on February 23, 2014, 17:58
I don't know how it is in Norway. But in Germany the witholding of remaining balance is illegal. ( There are any court decisions from the time when the first mobile operators came on the market.)  This probably will not be different in the Scandinavian countries.

Yep. I am pretty sure it's illegal pretty much anywhere. Certainly within the EU, as you could not possibly agree on that in general terms. But people like Yay don't care, and they have nothing to fear.

Not totally correct. They are under the rule of Norwegian law, and it works, so you can sue them. They would loose. In Denmark we have a small claims court, recently introduced. They might have one in Norway as well. You could call a Norwegian lawyer in the same town as Yay, and ask his advice. He would probably laugh, but you could discuss if it is a general business (mal) practice they have, and that would make the claim interesting for a lawyer and also for a journalist. Norway is generally a very moral (double) moral country, and things have to be ethic and correct. The last thing a business man would want is a tainted reputation.

Quote from: Beppe Grillo on February 24, 2014, 07:55
Well, they don't answer but maybe they read this thread: this morning my 2.55 € are back
For the benefit of the doubt let's say that it was a system error ...

It may be back on your account, but that doesn't get the money into your pocket and if you have deleted your images then it never will....

Quote from: StockCube on February 24, 2014, 14:26

Quote from: Beppe Grillo on February 24, 2014, 07:55
Well, they don't answer but maybe they read this thread: this morning my 2.55 € are back
For the benefit of the doubt let's say that it was a system error ...

It may be back on your account, but that doesn't get the money into your pocket and if you have deleted your images then it never will....

For 2.55 € I will not die... But I will make them so much bad advertising that it is surely more convenient for them to pay me...

When they do can you ask them for my $6.50 too?

Quote from: JPSDK on February 24, 2014, 13:52

Quote from: MarcvsTvllivs on February 23, 2014, 23:46

Quote from: roede-orm on February 23, 2014, 17:58
I don't know how it is in Norway. But in Germany the witholding of remaining balance is illegal. ( There are any court decisions from the time when the first mobile operators came on the market.)  This probably will not be different in the Scandinavian countries.

Yep. I am pretty sure it's illegal pretty much anywhere. Certainly within the EU, as you could not possibly agree on that in general terms. But people like Yay don't care, and they have nothing to fear.

Not totally correct. They are under the rule of Norwegian law, and it works, so you can sue them. They would loose. In Denmark we have a small claims court, recently introduced. They might have one in Norway as well. You could call a Norwegian lawyer in the same town as Yay, and ask his advice. He would probably laugh, but you could discuss if it is a general business (mal) practice they have, and that would make the claim interesting for a lawyer and also for a journalist. Norway is generally a very moral (double) moral country, and things have to be ethic and correct. The last thing a business man would want is a tainted reputation.

Right. I didn't mean they had nothing to fear in the law -- I am saying they have nothing to fear in practice.