Agency Based Discussion > Zymmetrical.com

Account closed. or is it not?

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Lior:
About a month ago I sent an email to Zym asking them to remove my images and close my account.
A few days later I recieved an email saying that it was done, and  I really can't log into the site.
Today I googled my username there and found that 4 of my images are still there.
I can't even know wether they were sold while I couldn't check, or why they didn't delete those with the rest of my portfolio.

so if you asked Zym to close your account, go and check for "leftover" images.

zymmetricaldotcom:
Dear Lior,

We are in the business of putting images online, not offline. Nonetheless, in the case of an account closure, you can be sure your account is closed and images are removed within 10 days as per our membership agreement. Google keeps cached copies of everything on the internet, therefore this may be what you have seen. We are not responsible for cached content on search engines.

You cannot login, because you asked for your account to be closed, is there a misunderstanding?

Thanks

Lior:
what I see is not a chaced page. it's a pge on your site with my images on it.
I don't complain for no being able to log in, I do complain about leaving my images there after emailing me that they are all off the site.

fisheye:

--- Quote from: zymmetrical on July 15, 2008, 08:36 ---Nonetheless, in the case of an account closure, you can be sure your account is closed and images are removed within 10 days as per our membership agreement.

--- End quote ---
Not true.
I asked to close my account one month ago and I can still log in. My images are there too.
Please close my account !

zymmetricaldotcom:
Done deal.     Please note if you fill in junk info in your membership signup (you seem to have used a fake name), things may become difficult when we try to assist you.

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