Agency Based Discussion > Zymmetrical.com

Can't log in...

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Stitcherladyxx:
Ok...I"ve moved twice since I last posted on these boards lol.  So, I've had to change my email to my stock sites, and I have a standard email box, not devoted to my internet provider. 

I CANNOT log in to my account.  I contacted support, and they updated my email but told me they couldn't give me what my password was, and told me to use the 'forgot password?' button.  So I did, only every time I do, I get an error saying it cannot do that at this time.

I'm not even exactly sure what my login is LOL.  I was pretty sure, and still am, but with it not letting me log in...frustrating.

Is there anything I can do?  I know that's a stupid question, but I figured I'd put this on here in case somebody else may have login issues.

zymmetricaldotcom:
Password should be on the way now, I tried the forgot password and did see the problem and corrected it.     We had just moved to new web servers and simply missed adding our 'forgot password' email account (that sends out the password to you) to the new ones. Voila, instant confusion.

MikLav:
I have no problems with log in but I doubt if it's worth to submit anything until site is fixed:
* Art Manager is still off
* I have no ideas what have happened with the few images I submitted several weeks ago - they disappeared from the pending list; they aren't shown in rejected but they can't be found via search. And I can't check via Art Manager either. So it seems they just disappeared :(

Stitcherladyxx:

--- Quote from: MikLav on February 17, 2009, 04:27 ---I have no problems with log in but I doubt if it's worth to submit anything until site is fixed:
* Art Manager is still off
* I have no ideas what have happened with the few images I submitted several weeks ago - they disappeared from the pending list; they aren't shown in rejected but they can't be found via search. And I can't check via Art Manager either. So it seems they just disappeared :(

--- End quote ---

That's ok, I can't even get FTP to work LOL.  But at least I can get in now.

Stitcherladyxx:

--- Quote from: zymmetrical on February 17, 2009, 03:09 ---Password should be on the way now, I tried the forgot password and did see the problem and corrected it.     We had just moved to new web servers and simply missed adding our 'forgot password' email account (that sends out the password to you) to the new ones. Voila, instant confusion.



--- End quote ---

Thank You :)

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