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Author Topic: First Sale Zymmetrical  (Read 15413 times)

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« on: August 06, 2008, 10:05 »
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Hi gang, I just wanted to report that I have had my first sale at Zymmetrical:  selling price $21, royalty paid to me was $14.70 (I may be a few cents off).   I have very few photos on their site, perhaps 4 dozen.  I really like the way they are doing things - and am willing to invest in this new site.  (Had already intended to update my port before such a nice sale).   

P.S.  It's my last time at a computer till next week if there's any comments to this post.


« Reply #1 on: August 06, 2008, 10:57 »
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Congratulations on the sale.

« Reply #2 on: August 06, 2008, 12:04 »
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Congrats on the sale.  I have 186 there and no downloads.  I have had 2 downloads with cutcaster when I had less images uploaded and for less time.  Looks like cutcaster will get my portfolio before zymmetrical.  I would be more motivated to upload there if I had a few sales.

I still can only change the price on one image at a time and have to wait 8 days to do the next one.  I am not uploading any more until that is changed.

« Reply #3 on: August 06, 2008, 15:28 »
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« Reply #4 on: August 13, 2008, 08:47 »
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Wow, a week later and another sale on Zymmetrical this morning.  Normally I wouldn't be so excited about 2 sales on a new site; but, these are pretty significant sales when you compare them to what the micros are paying.  Sales of $56 have earned me $39.20. 

Sidenote:  If that was Istock, and they sold $56 I would have received $11.20. 

This leads my next connundrum.  Pricing.  I preferred it when Zymmetrical applied the price, but now we set our own and I am not always confident what it should be.   I guess I'll stick with the 15-35 range are as it doesn't seem to deter the buyers.

I really like the way this site is progressing (even without the sales, but that makes me like it more!).  And they are still in beta.  Who are their buyers? 

« Reply #5 on: August 13, 2008, 09:24 »
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Wow, a week later and another sale on Zymmetrical this morning.  Normally I wouldn't be so excited about 2 sales on a new site; but, these are pretty significant sales when you compare them to what the micros are paying.  Sales of $56 have earned me $39.20. 
[...]
 And they are still in beta. Who are their buyers
Maybe Zymmetrical staff ? 39.20$ for this kind of ads is not very expensive.
I start to be paranoiac... ;)

« Reply #6 on: August 13, 2008, 09:39 »
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Hehe - I thought of that too... but they can use our photos as they like in promos can't they, why would they pay?  The only one I thought I was ever paid for promos from was LO.

« Reply #7 on: August 13, 2008, 09:49 »
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Hehe - I thought of that too... but they can use our photos as they like in promos can't they, why would they pay
Whooow effect. Without money no reason to post on MSG. Then everybody starts uploading to the site, dreaming of 56$ sales ;D
« Last Edit: August 13, 2008, 10:14 by rene »

« Reply #8 on: August 13, 2008, 10:48 »
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 ;D So for once it has paid for me to be a blababoosh. ;D Keep giving me sells, I'll keep blabbin!     

Kidding aside, the payout is $10 so I'll even be able to cash out this month.   This will be the next test!

« Reply #9 on: August 13, 2008, 12:16 »
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I don't really get the new upload.... I liked it better when I didn't have to do anything myself :) What happens if I submit photos and don't do categories and price?? Will staff do it for me when reviewing?

zymmetricaldotcom

« Reply #10 on: August 13, 2008, 12:57 »
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Moori, yes actually I wanted to point that out because Pixart seemed to misinterpret it - you (at this point least) only have to have the minimum 10 tags for it to accept the submission onto a Pending status.     Category and Price are optional.    If you don't pick them, our Reviewers will.

Lorraine, here is perhaps a clue: http://search.yahoo.com/search?p=buy+stock+photos&ei=UTF-8&fr=moz2. Of course we can't elaborate on what we do to get buyers on this board in particular. :)           

« Reply #11 on: August 13, 2008, 13:34 »
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Hey, number one search placement on Yahoo!  And not bad on Google either, top 5. 

And, thanks for pointing out the tip.  I'll leave the pricing up to your team in the future.  This will make your fast upload super fast for me.

« Reply #12 on: August 13, 2008, 16:56 »
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Thanks for your fast reply Keith!  Time to push a couple more pictures through then =)

« Reply #13 on: September 11, 2008, 16:37 »
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I wanted to bring this thread back up to mention that I requested my first Zym payment before lunch and received it this afternoon.  Wow, that's fast.  Zymmetrical does not have mass pay so Paypal users log in and request payment (an invoice).  This results in a Paypal fee, but it is not so hard to swallow, considering that they pay 70% commission.

I had 3 sales in total last month.  Either the third sale was a buyer who saw the photo on the new splash page, or I was compensated for splash page placement.  *But I wasn't for one in the spring - either policy has changed - or so it may well be a buyer after all.

Canadians:  is this a service or goods transaction?  Am I supposed to pay GST?  I don't deal with GST with Istock, but I don't invoice them, either.


zymmetricaldotcom

« Reply #14 on: September 11, 2008, 17:11 »
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Hi Lorraine,

Sorry we do know it's not so slick with the Paypal payout request method currently. I will leave it at: we have something much, much better being inked at this moment. As for the taxation, all I know is we pay Victoria our dues and further than that I would not want to advise, not knowing the specifics of the rules outside BC with great clarity. Your accountant should be able to advise best.

Splash page placements are not compensated directly, other than that they get 10 gazillion times more views then sub-pages thus (as it seems) result in some impulse buys. This time around we let each of the reviewers pick their single favorite for the homepage slideshow, so it should be a hot selection from the people who 'see it all' and know what buyers want.

btw. http://www.google.com/search?hl=en&q=%22buy+stock+photos%22&btnG=Search & http://www.google.com/search?hl=en&q=%22sell+stock+photos%22&btnG=Search
.. a little progress. :)
« Last Edit: September 11, 2008, 17:17 by zymmetrical »

« Reply #15 on: September 11, 2008, 20:19 »
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Thanks for the info Keith!   I thought I should post how fast it was for all the new-site-skeptics, especially after Photoshelter's news today.

And double thanks for the splash placement. 

« Reply #16 on: September 24, 2008, 10:24 »
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Keith if you are out there, I noticed $ in my account yesterday, but the sales manager button leads to or sticks on my account page and in the past it led to a list of recent sales.  (Hopefully it's a real sale and a broken sales manager ;) )

I've had some problems recently and this morning with searches.  Many critical errors or 0 results.  Now I tried again 10 minutes later and it worked perfectly so that tells me it is only intermittent.  I just report this because it's enough to turn me off and come back later - except I will always come back and a new buyer may not.  I use Explorer if that helps.

Many (not all) of my photos have just script and x boxes when I click through.  I noticed that a couple weeks ago when the canola photo was first featured on the splash page - but  I checked again and today it is still just script.  I could swear there was a post here on MSG about this subject but I can't find the answer, maybe I'm supposed to send a ticket with file #s?: 

Thanks!

gbcimages

« Reply #17 on: September 24, 2008, 11:14 »
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seems like a lot of you are having problems with the site ,that's one reason why I closed my account a while back. it's taken way to long to get things right. Not good business at all

« Reply #18 on: September 24, 2008, 11:45 »
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They are still in Beta my friend.  I don't support many new sites, but I'll be sticking with them.

gbcimages

« Reply #19 on: September 24, 2008, 11:52 »
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I'll give a site a chance, I usualley stay with a site for a year.it seems like they have been in beta for quite some time. I hope it works out for you guys 

zymmetricaldotcom

« Reply #20 on: September 24, 2008, 12:11 »
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Hi Lorraine,

Thanks for pointing that out. I know the precise reason why that page output problem was occurring and it should be fixed now. It was a little tweak designed to decrease the pageload time, but the pages were clearly getting ahead of themselves. We are working hard on an entirely new photo page design with and that type of rendering problem will not be an issue in the system, due next week.

For the intermittent problem you experienced, we are adding and changing things daily so once in a while there will be hiccups. They all get logged and prioritized in our bug tracker, and then fixed - but thanks for pointing this out. It may better if you report incidents like this in our own Site Suggestions forum on Zymm, where it is centralized and read by everyone in the firm.

thanks


Keith if you are out there, I noticed $ in my account yesterday, but the sales manager button leads to or sticks on my account page and in the past it led to a list of recent sales.  (Hopefully it's a real sale and a broken sales manager ;) )

I've had some problems recently and this morning with searches.  Many critical errors or 0 results.  Now I tried again 10 minutes later and it worked perfectly so that tells me it is only intermittent.  I just report this because it's enough to turn me off and come back later - except I will always come back and a new buyer may not.  I use Explorer if that helps.

Many (not all) of my photos have just script and x boxes when I click through.  I noticed that a couple weeks ago when the canola photo was first featured on the splash page - but  I checked again and today it is still just script.  I could swear there was a post here on MSG about this subject but I can't find the answer, maybe I'm supposed to send a ticket with file #s?: 

Thanks!
« Last Edit: September 24, 2008, 12:41 by zymmetrical »

« Reply #21 on: September 24, 2008, 13:40 »
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It may better if you report incidents like this in our own Site Suggestions forum on Zymm, where it is centralized and read by everyone in the firm.

But I tried the forum thing twice in the past and both times was unanswered  :'(  But you are right, I should post there.

P.S.  Did you see the question about not getting into my sales manager?  I can't see what was sold, but am as excited as always to see 13 bucks on the top of the page.
« Last Edit: September 24, 2008, 13:42 by Pixart »

zymmetricaldotcom

« Reply #22 on: September 24, 2008, 13:49 »
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Ah yes sorry - we had a pesky bug that would go through and remove the "-" dashes from the URLs of some page names, whenever some routine updates were made.   The URL in the top part of the page has "sales-manager" whereas the current URL is http://www.zymmetrical.com/account/salesmanager/. If you hit that link you should be in.

p.s. The forum has been spiffed up this week: http://www.zymmetrical.com/info.  Lots of improvements, including the way notifications are handled - which would I guess why you're questions there may have been missed.
« Last Edit: September 24, 2008, 13:54 by zymmetrical »

« Reply #23 on: September 24, 2008, 14:36 »
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Thanks, that link works.  Looking at my sold photos you must have Cargil or Vitera or Louis Dreyfus as a client  :D

« Reply #24 on: September 24, 2008, 14:49 »
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It is good to see some sales happening, I hope it continues.  One day a new site is going to make it big and kill off all those posts about avoiding new sites :)

« Reply #25 on: September 27, 2008, 06:59 »
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Hello Keith,


I uploaded recently some pictures choosing the initial price but when the pictures did not have the price I entered. Also I still have the same problem to change price on the art manager: it can only change the price of one picture....

zymmetricaldotcom

« Reply #26 on: September 27, 2008, 07:16 »
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Hi,

The Reviewers would normally not override the price selected by you, unless they have some specific knowledge that a photo could move better at a different price. Can you tell me what the original price you set was and what the set price was?

Aside from a deliberate price change, there is also the possibility that you or the Reviewers applied the price accidentally with the new batch interface: it is definitely easy to select some files and leave some options checkmarked unintentionally, everyone can do this from time to time.

For the Art Manager, it is getting an upgrade like the Submissions page within the coming weeks: batch pricing options, along with live statistics to help you make choices about price and keyword changes. For now if it is giving you grief, I would simply avoid using it (Doctors favorite advice).
 

« Reply #27 on: September 27, 2008, 07:25 »
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Thanks Keith for the reply, I choose between  $ 20 and 25, some end up at $5 instead. I will wait for the new version to change the prices then
Cheers
L

zymmetricaldotcom

« Reply #28 on: September 27, 2008, 08:22 »
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Ok we would definitely not have priced down - the idea is to get away from Microstock pricing and not closer. :)   As my previous guess was, I think it must have been either our team or you accidentally leaving a checkbox on when not intended.  If you shoot a PM with the file ID's I could price them up in the meantime.

« Reply #29 on: September 27, 2008, 08:52 »
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Cheer Keith I will PM you when my upload queue had been cleared

« Reply #30 on: November 30, 2008, 07:57 »
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Ok thanks to Zymm I will have a big for x-mas  ;D


zymmetricaldotcom

« Reply #31 on: November 30, 2008, 08:14 »
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Sorry to ruin xmas, but that is an incorrect figure   As you can see the main sales report details page is being actively worked on.. looks like it's affected the summary area. The figure on your dashboard $65.10 is the correct amount owed.   

I will find the missing decimal it looks like it's sleeping in today.

« Reply #32 on: November 30, 2008, 08:28 »
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damnit :( Well I had a $ 20 sale then so that's good, just hit my first payout on Zym :)
Thanks for the update Keith

« Reply #33 on: November 30, 2008, 10:40 »
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I had the same experiance. 4033 dollar for me  ;D ;D ;D

zymmetricaldotcom

« Reply #34 on: November 30, 2008, 10:45 »
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Should be fixed now.  8)

« Reply #35 on: November 30, 2008, 11:39 »
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ldambies,

I was keeping that in secret, hoping I would be able to cash my money too.  Bummer!  :)

Regards,
Adelaide

« Reply #36 on: November 30, 2008, 11:41 »
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ha ha  ;D

zymmetricaldotcom

« Reply #37 on: November 30, 2008, 11:44 »
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Well we do have Extended licensing in the works so such figures may not be a dream in the future.   I am sad to say we have had to deny customers in the past who had inquired regarding EL's so it's a big priority.       

« Reply #38 on: November 30, 2008, 13:45 »
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I think I got the first sale there today, but I'm not sure since the sales manager web page is under construction.

« Reply #39 on: December 01, 2008, 15:13 »
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Yeah, it was my first sale :) It was a small size picture so no payout for me yet, but Im patient :)

« Reply #40 on: December 01, 2008, 15:36 »
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congratulation to your first sale at zym.
I like them...  especially for the easy upload process.
and for me the sales are better then at bigstock.

the only annoying thing is that I had some problems with the "Methode A - Batch Photo Upload" during the last days....

« Reply #41 on: December 01, 2008, 15:48 »
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Thanks gunnar3000 :)

Yeah I had the same problem, so I'm using FTP upload now. Works well except for a long time it takes for photos to be moved to the describe queue.

zymmetricaldotcom

« Reply #42 on: December 02, 2008, 11:11 »
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Good stuff guys..  just to let you know we've turned off uploading till Dec. 15 (FTP and the web methods) for a couple reasons:

- Like you pointed out, it's not perfectly smooth with either FTP or the Flash uploader. We need to do some stress testing to find the weak links in the chain and fix 'em.. unfortunately it's become impractical to have 100% realistic test environment with that area of things (anyone who licenses expensive software knows this pain), so the only answer is to take the live uploading offline for a bit so we can rough it up and make it spill the beans as to why it's giving people grief sometimes.     

- Although our Reviewers have been doing an amazing job thus far, and we have been getting better at training and getting additional Reviewers in when needed, there has been a backlog in particular in the Graphics dept.  We need to focus on neglected files that have been waiting too long and get this spare tire around the queue's waist into shape.         

..  Dec. 15 is an absolute latest date for this, i'm sure we will accomplish our goals sooner.   Thanks for your patience as we take this needed breather to give it a post-launch tuneup.

« Reply #43 on: December 10, 2008, 07:23 »
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No sales for around one year   :-\
Gosh, I have sales even on StockRiot!!!

« Reply #44 on: December 10, 2008, 07:59 »
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hey nata_rass,

may be its a question of pricing your images. may I ask which price do you select on zym for your images?

I usualy select the lowest possible price (3$) in order to compete with other images... but I am not sure whether this is the right strategy.

gunnar

« Reply #45 on: December 10, 2008, 08:04 »
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Took me 3 sales to reach the first payout, I like Zymm so far!

zymmetricaldotcom

« Reply #46 on: December 10, 2008, 08:18 »
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It is unfortunate that you have no sales, may ask I,

- have you contacted us in this one year period to ask what can be done to improve visibility of your existing portfolio
- have you linked to Zymmetrical to help bring new buyers
- have you asked us or members who do have sales what themes are indeed selling
- have you uploaded fresh content in small batches to help with visibility
- have you had a disproportionate number of rejected photos, which can negatively affect your ranking

Now I am aware there is pretty popular feeling that people do not want to 'find out what this or that new agency wants', because they haven't earned you money yet.  I get the feeling some people would be more inclined to play the gambling machines in Vegas than to take methodical, coordinated look at how to build an earnings base in the 'midstock' arena.  Presenting a checklist of actions to take is probably the last thing you want to see.

The carpet-bomb upload strategy that seems to apply with subscription agencies, will not work as well in midstock. If a buyer is going to shell out $60 for a photo, to get the photo they want directly on target, you need laser-guided intelligence, and that comes from having your team on the ground guiding that sale in.  If you consider that there are many members, with a similar portfolio size as you, that are making regular sales in the price range of $10 - $70, then the question needs to be asked, what is different about their portfolios than yours.

I am not aware of any major DSLR with an agency-specific mode dial setting- if you are reading this forum, you are a probably already a great photographer, you have the ability to technically and conceptually shoot most anything. From everything I know, the vast, vast majority of Microstockers have to actually perform a great deal of hustling to get their monthly payouts, and not very many are ready to cash out for that summer home in the south of France or a new boat.  If you are ready to work with us to increase sales, we are always here.


zymmetricaldotcom

« Reply #47 on: December 10, 2008, 08:26 »
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Gunnar,   

Since a lot of your port is isolated objects, I personally (and I sure our Review staff too) feel that you are on the right track to down-price a bit due to the lack of complexity. $3 for me though is bit low, for those shots of business graphs/dominos etc.  They are fairly unique and while probably cheap to create on the production side, they pack a punch because they are relevant to one of todays most important themes, the economy.

I think you could go to the $10 or $15 range and not decrease sales. In fact, everything I know about selling tells me, it's always worth going for a higher price once in a while as an experiment. Sometimes it works, sometimes not. Maybe you won't have enough sales volume in a niche to be able to accurately A/B test, in which case you are better off using your best judgment to set a median price.

That being said.. we hope to get the new Art Manager online this week, so the bulk price changing will be simpler.

« Reply #48 on: December 14, 2008, 07:46 »
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zymmetrical, WOW  :o
I will contact support soon. Thank you very much!

If you could outline the major preferences of Zymm-buyers in this topic, it would be very usefull for all of us. Probably, the content I submit is not really needed  :-\

« Reply #49 on: December 14, 2008, 14:10 »
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- have you had a disproportionate number of rejected photos, which can negatively affect your ranking

This is good to know. Now I am sorry that I had a few rejections because I did not submit the model release properly. The other time, I also had keywords from two different images bundled together and then two rejections because of irrelevant keywords.

I also had two images shown in my portfolio that did not belong to me, but they were displaying keywords from my images. Upon contacting support, they got disabled. I hope these don't count in my rejections as well....

Perhaps the ranking dependency on rejections should be disabled for a while until all contributors get to know the site, its policies and interface, and until the site is stable enough so that these kinds of mishaps don't happen...

Just my two cents as I really like the site, and I think it can become quite successful.

Cheers.


zymmetricaldotcom

« Reply #50 on: December 15, 2008, 07:21 »
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We are working on a guide/wiki-type system for helping our sellers know what we are looking for technically and conceptually - it will tie in nicely with the new statistics system that is near completion. We want to be as transparent as possible and not have uploading content be like dealing with the Wizard of Oz, the last thing I want to see is people get frustrated and go because we are ambiguous about content requirements. 

There is no simple answer for clarity on this, it is a multi-level approach through personal communication (like this), documentation, and live statistics - all of which we are improving daily.    It's a bit of a change in gears when you are selling files direct, at 'midstock' prices rather than by bulk subscription or at micro-prices, the stakes are much higher but on the flipside, you know the buyers really mean it when they buy. So, stay tuned we should have something put together that puts the Artists into the loop more.


zymmetrical, WOW  :o
I will contact support soon. Thank you very much!

If you could outline the major preferences of Zymm-buyers in this topic, it would be very usefull for all of us. Probably, the content I submit is not really needed  :-\

zymmetricaldotcom

« Reply #51 on: December 15, 2008, 07:34 »
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Thanks for the feedback-  with the rejections and it's effect on ranking, I can say there is a very large buffer around that factor: it will only start to kick you down if you exhibit a severe case of a medical affliction known as 'harddrive-itis', in which victims select C:\ and proceed to upload every .JPG they have. There has to be checks and balances, as you know we don't directly limit upload #'s and it is of course a big challenge to keep up.     A ranking hit for repeat rejection offenders is a simple way to keep our limited resources fairly distributed.   

No worries about the glitches you mentioned, absolutely no effect from those problems described. 





- have you had a disproportionate number of rejected photos, which can negatively affect your ranking

This is good to know. Now I am sorry that I had a few rejections because I did not submit the model release properly. The other time, I also had keywords from two different images bundled together and then two rejections because of irrelevant keywords.

I also had two images shown in my portfolio that did not belong to me, but they were displaying keywords from my images. Upon contacting support, they got disabled. I hope these don't count in my rejections as well....

Perhaps the ranking dependency on rejections should be disabled for a while until all contributors get to know the site, its policies and interface, and until the site is stable enough so that these kinds of mishaps don't happen...

Just my two cents as I really like the site, and I think it can become quite successful.

Cheers.



« Reply #52 on: December 15, 2008, 08:24 »
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Well, after all this raving I tried to register but it didn't work. I tried 2 times but as the site is sooo slow I guess my registration is lost in space everytime.
What is the problem?

zymmetricaldotcom

« Reply #53 on: December 15, 2008, 08:58 »
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Hi Hofhoek,

Thanks for your interest. I saw your registration come in normally, you should be live as expected.

I tried a test register quickly and did experience a slightly longer than expected wait after clicking Register, is this where it slowed down for you?

« Reply #54 on: December 18, 2008, 09:06 »
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@ Zymmettrical: After attempt three it worked but maybe you can tell me something about the reviewing system. I upload with ftp a bunch of about 25 images. But when I log in I can't find them. Is this normal? How will I know if they have arrived at zymmetrical and just are waiting for review or if they have never arrived at all? And I also didn't see any images in my queu. (when looking at statistics.)
Thanks in advance
« Last Edit: December 18, 2008, 09:08 by hofhoek »

zymmetricaldotcom

« Reply #55 on: December 18, 2008, 09:45 »
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Thanks for the uploads. As per the instructions on the FTP section in the uploads page, you need to put the appropriate media types in the right directories, such as /PHOTOS or /GRAPHICS.         We require this because it requires a human decision for example with raster JPG graphics vs. JPG photos: we do not have the manpower to sort out huge batches of those types of files so we rely on you, who knows what content should go where instantly, to upload into the correct directories.   I moved the files manually and the automatic process now is picking up the files.         

p.s. you may want to use our on-site support channels such as the contact form our our own forum for direct support questions: contacting us on Microstockgroup does indeed work but may have the side effect of boring people who are perhaps interested in more dramatic concepts. :)       Thanks.

« Reply #56 on: December 19, 2008, 08:28 »
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Hi Keith,
I wanted to contact you via the site but the site will not open. It takes minutes and minutes and than still nothing. Early this morning I was able to log in but I couldn't send my images up for reviewing. Is there something wrong?

zymmetricaldotcom

« Reply #57 on: December 19, 2008, 10:54 »
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Yes you may currently experience a slowdown, we are working on the problem at this moment, thanks.     

« Reply #58 on: December 19, 2008, 10:58 »
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Oh Keith, it seems you sleep as me, some 5-6 hours a day! You wrote me a message some 6 hours ago, and you are already awake and active in the forum

Oh, upi live in Germany :D so we are in the same or almost the same time zone. That explains a lot :D
« Last Edit: December 19, 2008, 11:55 by whitechild »

zymmetricaldotcom

« Reply #59 on: December 19, 2008, 15:28 »
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I am pretty much 50/50 between Vancouver and Germany, and with staff all over the timezone dial, strange hours are a norm.   I am hoping Santa brings me my clone I asked for so at least one of us can get enough sleep. ;)


 

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