Agency Based Discussion > Zymmetrical.com

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anonymous:
Is Zymmetrical still alive? 2 months and 2 days since I uploaded 10 images to give it a try. 5 were reviewed withing the first week while the other 5 have not been touched. I assume if there is no word in a couple of days, I'll just (try to) pull my images and write it off as another micro-bust.

ZymmMan:
Dear anonymous,

Zymmetrical is very well alive and in great shape. We have successful upgraded our servers without a glitch, changed our interface and resolved most of the back end issues we had. We also introduced a new search engine that enhances the relevancy of the result and we are hard at work building tools for an ingenious "intelligent search". We have much, much more on our plate. Keith could tell you more about this.
On the submission side, we have been hard at work keeping up with the increasing flow of submissions. Our approach is two fold :
- Images with keywords have priority.
- We spend more time accepting than refusing: That is, we believe it is more important to make images available as quickly as possible than sending the refused one back.Since we explain in long human terms the reasons for our refusals, they can take more time to process than accepted images. Thus, in general, if an image has not been approved, it is probably in the queue to be refused with a detailed explanation.
I cannot give a status on your images as I do not know who you are but if you contact me directly, I will be more than happy to let you know. Keith and I are available almost around the clock to answer any and all questions you might have about any aspect of what we do. Our members feedback is precious to us and we look forward to discussing any issues you might have. We have absolutely nothing to hide.
I hope this helps and let us know.

best

Paul M.

sharpshot:
I still have 41 waiting for approval, some since mid November.  I wont upload any more until they have been reviewed.

http://www.zymmetrical.com/artists/artist-profile/uid/50138/

anonymous:

--- Quote from: ZymmMan on January 18, 2008, 13:17 ---
On the submission side, we have been hard at work keeping up with the increasing flow of submissions. Our approach is two fold :
- Images with keywords have priority.


--- End quote ---

Perhaps this is the issue. I do not know how / where to add keywords. I see a little "pencil" icon out beside each image, but when I click it, nothing happens. If this is not the place to keyword, where / how do I do it?

Thx

zymmetricaldotcom:

--- Quote from: sharpshot on January 18, 2008, 14:01 ---I still have 41 waiting for approval, some since mid November.  I wont upload any more until they have been reviewed.

http://www.zymmetrical.com/artists/artist-profile/uid/50138/

--- End quote ---


This is fair enough, and a sensible approach to protect your work, however I would hate to see anyone hesitate in participating, based on benchmarking us against other agencies who are in full "production" mode.  Paul is the leader of our editorial strategy, and has deliberately set us on a course away from mass-approvals - we are exploring a browsing-based buyer experience as well as a search-based one.      While there are tens of thousands of submissions in the queue, we are actively choosing a good mix of new submissions to add daily, instead of mass approvals from the same artists portfolio.   

That being said, if you really are eager to fast-track your approvals, and you have a great portfolio (such as yours), we will do our best to get your really overdue ones online sooner than later.

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