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Author Topic: Zymm rejections  (Read 35474 times)

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« Reply #50 on: September 25, 2008, 03:10 »
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LOL the image keeps changing! 

It started as some Wermz, like the one in my avitar.

Then it was a park scene, now it's a typewriter!!

ooOOOOooohhh I wonder what it will be next!!

I think it has something to do with a damaged placer link, the image I copied had multiples, then completely disappeared from the site.

Gebbie


« Reply #51 on: September 25, 2008, 06:29 »
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I have alot to say about my... ADVENTURE in Zymm...
images disapear and appear and more and more...

But I WANT TO CONTACT....

DOES ANYONE HANDLING THAT CONTACT TICKET stafff??

i've send 4 tickets and no answer?????

zymmetricaldotcom

« Reply #52 on: September 25, 2008, 06:40 »
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The reason that image is changing is because it is not a file intended for public display, you will note the file name is : http://www.zymmetrical.com/Desktopmodules/Portalstore/files/StoreImages/1/PackageImages/x-ZY.jpg (lacking a full inventoryname such as ZYIMGPPL00223) which shows that it is the symptom of this category bug we had.

That image is the correct image for Sharplydone/Wayoutwest, and is the first one in the new Business category: http://www.zymmetrical.com/art/photos/photos-business/fileid/zyimgbiz00001/

As my 'title' in Instant Messenger has been for months now; 'Ctrl-F5'. We use a lot of different caching methods, so doing a hard refresh on the page usually works wonders. I again apologize if this seems sloppy but please consider that we are doing some very complex things behind the scenes:

- up to 7 Reviewers working with files at once
- spatial (Freerange), color, and metadata (EXIF/IPTC) on the files
- translation of keywords into 7 languages
- distributing files to geographically diverse servers (USA <> Europe)

All the while with this new fast submissions system for Artists with multiple upload options, combined with no upload limits other than incurring the wrath of a Reviewer by uploading your whole hard drive.  Throw into the mix our Editorial staff asking for 100+ new and improved categories, and wanting to merge/rename existing categories - sometimes the task for the tech dept. is a rough one.  There is never an excuse to show buggy results on the public side of the site, but errors happen even with the best planning, if you could plan every contingency, the project would be done already. :)       

Please do report what you see, but just remember that a public forum is not necessarily going to be the best place for this communication - a PM here or a ticket on our site can allow better service.


zymmetricaldotcom

« Reply #53 on: September 25, 2008, 06:49 »
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Lobby,

I responded to your ticket:

Sorry for the delay in response, we have to prioritize support requests in the order they come in, and the nature of their request.

As you know, we still in pre-launch stage. Also, we impose no daily upload limits like some other agencies. Therefore, we need to ask for a relaxed approach to your submissions: we get to them all, in the order they arrive. Whether in FTP, or Described.

Things got slowed down in the last week, because even though we have new Reviewers, we added 100+ categories and restructured the existing ones, which forced a pause in reviews.

I am pushing your FTP files through now, and thank you for your patience and understanding - we cannot process all files uploaded from everyone, at the same time! :)

zymmetricaldotcom

« Reply #54 on: September 25, 2008, 07:24 »
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P.S. We have just taken the 'Help Ticket' system offline for now - it has been more headache then it's been worth: the main problem being us not getting timely notifications.

There is now just a plain simple Contact form, which will get to us instantly and get you a response in a more fair timeframe.

Thanks

« Reply #55 on: September 25, 2008, 13:47 »
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That image is the correct image for Sharplydone/Wayoutwest, and is the first one in the new Business category: http://www.zymmetrical.com/art/photos/photos-business/fileid/zyimgbiz00001/


I think you meant sharpshot/wayoutwest.  I am nowhere near as good as sharply_done :)

zymmetricaldotcom

« Reply #56 on: September 25, 2008, 14:05 »
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Erp.  :-[ Yes sorry. Mixed up my Sharps.

« Reply #57 on: December 11, 2008, 11:05 »
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Woohoooo  :D I am the winner! I have 24 of 24 rejected, mostly with reason: "The composition and overall technical quality of this image limit its stock value". Maybe some people should take a look at other portfolios of the same contributor to see if maybe they are making mistake by rejecting images that are pretty good sellers.  :) Otherwise we all may lose money :) some of us less, some of us more...

« Reply #58 on: December 23, 2008, 17:53 »
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here also a lot of rejections twice for keywording while I'm sure there were 10 or more with them I did the last one manual and still the same rejection reason. MAYBE A BUG  I already contacted suport regards this issue so any one else this problem????????or am I the only one with this problem??????
also ghost pictures appair frequent  in my port for the third time.........
I think of closing my account this is the only site with this much trouble and I don't like this.
One good thing about zymmetrical normaly the support respons very quick and try to figure out the problem.

« Reply #59 on: December 23, 2008, 18:12 »
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Well, guys I contacted support, and here is my conclusion. Zymmetrical has high standard. Looks like it's higher than IS. They know what they want and their rejections are not random, that's for sure. I will stick to Zymmertrical because I like when people explain to me what they want from me. They wrote me prety long email with explanation of my rejections and I appreciate it.

« Reply #60 on: December 23, 2008, 18:57 »
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I can also only say good things about their support. They have been very quick to solve the issues that came up, sometimes even interactively. I hope they will soon get behind the start up issues they have been facing. I definitely plan to keep uploading there.

Milinz

« Reply #61 on: December 29, 2008, 13:33 »
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I am giving up from first batch rejected due to 'LIMITED STOCK' ;-)

I sent them my best images frequently downloaded from other agencies as Extended Licences which are printed in many cook books and otherr magazines and they rejected...

What to say further?

No more uploading there...

zymmetricaldotcom

« Reply #62 on: December 29, 2008, 14:11 »
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Milinz I have just got your email regarding your rejections, I cannot quite understand why you would simultaneously post on MSG before even getting a word back from us - can I have 10 minutes to look at the issue before we are tarred and feathered?   ;)

hali

« Reply #63 on: December 29, 2008, 15:04 »
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Well, guys I contacted support, and here is my conclusion. Zymmetrical has high standard. Looks like it's higher than IS. They know what they want and their rejections are not random, that's for sure. I will stick to Zymmertrical because I like when people explain to me what they want from me. They wrote me prety long email with explanation of my rejections and I appreciate it.

ditto 8)

zymmetricaldotcom

« Reply #64 on: December 29, 2008, 15:30 »
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Thanks Hali.

Milinz, I am not sure whether it is appropriate to discuss this here, but since you came to MSG to discuss before getting a word back from our support team I will assume you are willing to communicate in this forum -

You have 26 submissions in the system. 

- 1 flower shot, rejected with 'This is a nice image, but because there are typically so many images in this category, each one must be exemplary to be marketable as midstock.' .  I think most everyone can relate that flower shots are a saturated theme and it's hard to market them in a general sense. They do of course sell but there is a reason they are downgraded by most agencies in terms of desirability.

- 2 closeups of sausages on a grill, rejected for 'The composition of this image limits its stock value.'.     I have asked the Reviewer for a more particular explanation, however due to time zone differences they are currently out of office. As soon as I hear from them I will expand on why they were rejected. I have my own opinions, and we all of course work from (as close to as possible) standardized guidelines for reviews, however we don't employ robots we work with humans so i'd like to hear what they have to say.   

- 23 files marked as 'Deleted by Artist', in other words, you deleted them while they were in the 'Describe' stage.         

So, I don't know how this constitutes rejecting your 'whole batch'?  It looks like 3 files got rejected, you didn't like the reasons given, and removed the rest. Is this the case?   

At any rate.. while we would go broke trying to write an essay on every reject we do, I am happy to give beginner and pro photographers alike the benefit of the doubt and re-check when someone feels the rejects are unfounded. I can say that I don't recall any reviews being overturned for opinions such as composition. 

Iriz

    This user is banned.
« Reply #65 on: December 29, 2008, 17:14 »
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Thanks Hali.

Milinz, I am not sure whether it is appropriate to discuss this here, but since you came to MSG to discuss before getting a word back from our support team I will assume you are willing to communicate in this forum -

You have 26 submissions in the system. 

- 1 flower shot, rejected with 'This is a nice image, but because there are typically so many images in this category, each one must be exemplary to be marketable as midstock.' .  I think most everyone can relate that flower shots are a saturated theme and it's hard to market them in a general sense. They do of course sell but there is a reason they are downgraded by most agencies in terms of desirability.

- 2 closeups of sausages on a grill, rejected for 'The composition of this image limits its stock value.'.     I have asked the Reviewer for a more particular explanation, however due to time zone differences they are currently out of office. As soon as I hear from them I will expand on why they were rejected. I have my own opinions, and we all of course work from (as close to as possible) standardized guidelines for reviews, however we don't employ robots we work with humans so i'd like to hear what they have to say.   

- 23 files marked as 'Deleted by Artist', in other words, you deleted them while they were in the 'Describe' stage.         

So, I don't know how this constitutes rejecting your 'whole batch'?  It looks like 3 files got rejected, you didn't like the reasons given, and removed the rest. Is this the case?   

At any rate.. while we would go broke trying to write an essay on every reject we do, I am happy to give beginner and pro photographers alike the benefit of the doubt and re-check when someone feels the rejects are unfounded. I can say that I don't recall any reviews being overturned for opinions such as composition. 


Now that all seems very reasonable to me. Milinz, you are clearly trying to make yourself out to be the victim here and despite your chasing the sympathy vote I cannot empathise with one word of that you've written. Get over yourself and put a filter on your ego before you give yourself a stroke.

zymmetricaldotcom

« Reply #66 on: December 29, 2008, 17:22 »
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Iriz I definitely don't want to have anyone 'come down' on - it is entirely possible that being new to the system, he accidentally deleted the other 23 (the buttons for 'Submit' or 'Reject' are in the same general area, it could happen), didn't read all the rejection reasons, and has just interpreted it that we blew off his whole batch. We cannot know until the response is given, this is the nature of support in the technical side of things. Sometimes it's a detective story, sometimes it's a drama. :)          Just need to get the facts out and then go from there.

« Reply #67 on: December 29, 2008, 18:53 »
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Closed my account for multiple issues.
One big plus for zymmetrical very quick respons and support and trying to fix problems .To bad  it didn't work for me.
Have fun,have a great time,and my best wishes.
 

« Reply #68 on: December 29, 2008, 20:25 »
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*...

Is it just me, or is the zymmetrical website just running in snail speed?  I have never before, experienced such slow web application!

..  since the unreasonable and unjustified rejections just keep coming, I must say that I really do consider closong my account as well..

Perhaps zymmetrical aim to compete with crestock when it comes to "attracting" contributors  ;D ;D ;D ;D ;D

The web application works like crap and the rejection rates are getting closer and closer to the crestock rates  :D :D :D :D :D :D
 - The reasons for rejections are just as justified as crestock's  ;D ;D ;D

charlesknox

  • www.charlesknoxphoto.com
« Reply #69 on: December 29, 2008, 21:07 »
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i closed mine for that reason too

« Reply #70 on: December 30, 2008, 04:28 »
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Guys, you can't really compare Crestock and Zymmetrical. Crestock gives you 25 cents per DL, and Zymmetrical gives you much more. And lets be honest, Crestocs rejections are uncomparable to rejections at Zymmetrical. Maybe you just expected of Zymmetrical to be extremly mild like most of new sites. Well, they aren't... but you can't say they are like Crestock. My friend who started microstock in august doesn't have more than 60 images on any agency, but he has 39 on Zymmetrical, and he already has one sale. He earned about 7,5$ from that one sale. He is very tallented photographer, but let's be honest, he is in this business only 4 months.   





zymmetricaldotcom

« Reply #71 on: December 30, 2008, 09:44 »
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Ok guys, top priority at the moment is the noticed site slowness. DBA is working on it, we plan ahead and deploy hardware in advance of anticipated spikes (I think I was discussing the pains of moving to x64 with a member here recently), but sometimes there is a perfect storm of usage that can't be easily foreseen. Should be back to normal shortly ..   

For the rejection for Milinz: I am not going to post the image preview here as I don't want to 'out' anyones photos, and if he truly is closing his account I don't want any copyright issues.  If he wants to post he can. Here is the reviewers expansion on it:

Food stying shots are difficult, and meat shots the most difficult to make look truly appetizing, since they're not fresh and vibrant like fruits and veggies, or homey and enticing like soups or pasta dishes. Therefore, meat shots need a lot of work to make them look like anything other than what they are: flesh. These particular shots are not very well-composed: parts of the subjects are cut off, there is no interesting angle (often a must in food photography to keep it from looking like a take-out menu), and they're somewhat flat and just a bit dim. Take a look at food magazines to see how they style their shots, and at successful, stylish food photographers' portfolios online, learn from the best, and strive to become one of the best if food photography is what you really want to do.

I am still waiting for someone to present me with a business plan based around an agency that simply runs a script to approve files based on whether they exist on some other agencies inventory on the net.  I can have the script drawn up in a few hours, you just make the pitch. ;)         With the money saved kicking out those pesky Reviewers we can all take a nice south seas vacation.


hali

« Reply #72 on: December 30, 2008, 10:46 »
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hey we all get our fair share of rejections. from istock, dst, etc...
so why is zymm any different ?
i was once also out to close my account with them at the start, but an email from them changed my mind.
instead of just continue sending the same images that would surely be rejected by zymm's approval team, why not look at what was approved in your port and then shoot more in that style?

somehow, i don't think keith is out to get anyone of us to quit zymm.
what's the gain for him?

as Iriz mentioned, pull back on the ego, and learn from the rejections.
you'll find approvals more rapidly ... 
chill !  ;)


« Reply #73 on: December 30, 2008, 11:14 »
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hey we all get our fair share of rejections. from istock, dst, etc...
so why is zymm any different ?
i was once also out to close my account with them at the start, but an email from them changed my mind.
instead of just continue sending the same images that would surely be rejected by zymm's approval team, why not look at what was approved in your port and then shoot more in that style?

somehow, i don't think keith is out to get anyone of us to quit zymm.
what's the gain for him?

as Iriz mentioned, pull back on the ego, and learn from the rejections.
you'll find approvals more rapidly ... 
chill !  ;)


Exactly hali...

« Reply #74 on: December 30, 2008, 13:14 »
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Who cares aout ZYM rejections, as at the moment it is just impossible to upload anything in volume because all those fancy scripts crawl at the speed of a lame snail backwards? I didn't upload in months since it became worse. A year ago, the good old ZYM days, you could FTP and forget. Now, adding one MRF costs me 5 minutes and I have to restart the site from the top menu ...


 

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